Turn off captions in three steps on any device

To turn off captions on Disney Plus, open the video you are watching, look for the closed captioning icon (usually marked "CC" or a speech bubble), and select it to toggle captions off. The icon appears in the player controls at the bottom of the screen. On most devices, captions stay off for that video only — if you start a new show or movie, captions may turn back on if they were your default setting.

The exact location of the CC button varies slightly by device, but the principle is the same everywhere: find the player controls, locate the captioning option, and click or tap it. Disney Plus remembers your choice within a single viewing session, but does not always save it across different titles or devices.

Key Takeaways

  • The closed captioning toggle button appears in the video player controls at the bottom of the screen on all Disney Plus devices.
  • Turning captions off in one video does not automatically turn them off for all future videos — you may need to repeat the step for each title.
  • On phones and tablets, the CC button may be hidden until you tap the screen to reveal the player controls.
  • Disney Plus does not offer a permanent account-wide setting to disable captions by default across all content.

Where to find the CC button on your TV or streaming device

On Roku, Fire TV, Apple TV, and Chromecast, start playing any video and look at the bottom of the screen. The player controls appear automatically or when you press a button on your remote. The CC icon sits among the other controls — usually near the volume button or settings gear. Tap or click it once to turn captions off, and again to turn them back on.

If the controls disappear after a few seconds, press any button on your remote to bring them back. The CC button toggles between on and off each time you select it, so there is no separate menu to navigate.

How to disable captions on phones and tablets

On iPhone, iPad, or Android, open a video and tap anywhere on the screen. The player controls appear at the bottom, including a CC button. Tap the CC button to turn captions off. If you do not see it when ready, look for a settings icon (three dots or a gear) and tap that instead — the CC option may be grouped with other playback settings.

On some Android devices, the CC button appears directly in the main controls. On others, you may need to tap the three-dot menu to find it. The exact layout depends on your phone model and the version of the Disney Plus app you have installed.

Turning captions off on web browsers

On a computer or laptop, play any video and hover your mouse over the player. The controls appear at the bottom of the video window. Look for the CC icon — it is usually on the right side of the control bar, near the volume slider or fullscreen button. Click it once to turn captions off.

If you do not see the CC button in the main controls, click the settings icon (a gear or three dots) and look for a captioning or subtitle option there. Some browsers and screen sizes hide less-used buttons until you access the full menu.

Why captions may turn back on automatically

Disney Plus does not store a permanent, account-wide preference to keep captions off for all content. Instead, the platform remembers your choice only for the current video or viewing session. When you start a new show, movie, or episode, captions may revert to their default state — which is usually on if you have ever turned them on before.

This behavior is different from some other streaming services, which allow you to set captions as off by default across your entire account. If you watch Disney Plus regularly and prefer no captions, you may need to turn them off each time you start a new title.

What to do if the CC button does not appear

If you cannot find the CC button in the player controls, check whether captions are already off. Some versions of the Disney Plus app hide the CC button when captions are disabled. Start playing a video, tap or click to reveal the controls, and look again.

If the button still does not appear, try updating the Disney Plus app to the latest version. Older versions sometimes have missing or misplaced controls. On web browsers, try a different browser or clear your browser cache and cookies, then log back in.

If captions appear burned into the video itself (white text that cannot be removed), those are part of the video file and cannot be turned off through the player controls. This happens with some foreign-language content or special editions. In that case, no CC button will help.

Frequently Asked Questions

Can I turn off captions for all Disney Plus videos at once?

No. Disney Plus does not have an account-wide setting to disable captions by default. You must turn them off individually for each video you watch. Some streaming services offer this option, but Disney Plus does not.

Will turning off captions on one device turn them off on all my devices?

No. Your caption preference is tied to each device separately. If you turn off captions on your TV, they may still be on when you watch on your phone or computer. You will need to turn them off on each device as needed.

What if captions are stuck on and I cannot turn them off?

Try closing the Disney Plus app completely and reopening it. If that does not work, sign out of your account, close the app, and sign back in. On web browsers, clear your cache and cookies, then log back in. If the problem persists, the video itself may have burned-in captions that cannot be removed.

Do I need to turn off captions every time I watch a new episode?

Usually yes. Disney Plus does not remember your caption preference across different titles. However, within a single episode or movie, your choice typically stays in effect if you pause and resume the same video.