Where to find the closed caption toggle on Disney Plus

To turn off closed captions on Disney Plus, open the video you're watching and look for the speech bubble icon in the player controls at the bottom right of the screen. On most devices, this icon appears when you move your mouse or tap the screen during playback. Click or tap it once, and a menu will show you caption options.

Select "Off" from the menu that appears. The captions will disappear when ready. If you don't see a speech bubble icon, your device may use a different layout — scroll through the player controls or look for a "CC" label instead.

Key Takeaways

  • The closed caption button is a speech bubble icon in the bottom-right corner of the video player, visible when you move your mouse or tap the screen.
  • Clicking or tapping the speech bubble opens a menu where you can select "Off" to disable captions.
  • On some devices like Roku or Fire TV, the caption button may be labeled "CC" instead of showing a speech bubble.
  • Turning captions off on one video does not automatically turn them off for all videos — you may need to repeat this step for each show or movie.
  • Disney Plus does not have a global setting to disable captions across your entire account; each video is controlled separately.

Steps for different devices

The process is nearly identical across devices, but the player layout can vary slightly depending on what you're using. On a computer or phone browser, move your cursor or tap the screen to reveal the player controls, then click the speech bubble icon and select "Off." On the Disney Plus app for phones and tablets, tap the screen during playback to show controls, then tap the speech bubble and choose "Off."

On streaming devices like Roku, Fire TV, or Apple TV, use your remote to navigate to the player controls while a video is playing. Look for a button labeled "CC" or a speech bubble, press it, and select "Off" from the menu. On smart TVs with the Disney Plus app built in, the process is the same — use your TV remote to access the player controls and find the caption toggle.

Why captions might stay on even after you turn them off

If you turn off captions but they reappear the next time you watch something, Disney Plus is not remembering your choice across videos. The platform does not store a global "captions off" setting for your account. Each video you watch starts with whatever caption setting was last used on that device, which is often "on" by default.

This means you will need to turn captions off separately for each show or movie. If you watch Disney Plus regularly and prefer no captions, you may find it faster to turn them off at the start of each viewing session rather than hoping the setting carries over.

Adjusting caption style instead of turning them off

If you want to keep captions on but change how they look, the speech bubble menu also offers style options. Depending on your device, you may be able to adjust the text size, background color, font, or transparency of the caption box. These options appear in the same menu where you select "Off."

On some devices, you can access more detailed caption settings by going into your device's system settings rather than the Disney Plus player. For example, on an iPhone or iPad, you can adjust captions globally through Settings > Accessibility > Subtitles & Captioning, which will affect captions across all apps, including Disney Plus.

Captions for different languages and audio tracks

When you open the caption menu, you may see options for different languages in addition to "Off." If a show or movie has multiple audio tracks — for instance, English and Spanish — the captions will match whichever audio language you're currently listening to. Switching the audio language does not automatically switch captions, so you may need to select captions in the matching language manually.

If you're watching a show in a language you don't speak and want captions in English, open the caption menu, find the language options, and select English. The captions will then display in English while the audio continues in the original language.

What to do if the caption button is not visible

On some devices or in some situations, the player controls may not appear or the caption button may be hidden. Try moving your mouse, tapping the screen, or pressing a button on your remote to wake up the player controls. If the controls still don't show, try pausing and resuming the video — this often refreshes the player interface.

If you're using a web browser, try refreshing the page or clearing your browser cache. If you're using an app, try closing and reopening it. If the caption button remains missing after these steps, the issue may be a temporary glitch with your device or internet connection rather than a problem with Disney Plus itself.

Frequently Asked Questions

Can I turn off captions for my entire Disney Plus account at once?

No. Disney Plus does not have an account-wide setting to disable captions globally. You must turn them off separately for each video you watch. The platform does not remember your preference across different shows or movies.

Why do captions turn back on when I start a new episode?

Disney Plus treats each video as a separate viewing session. When you start a new episode, the player resets to its default state, which is usually captions on. You will need to turn them off again for the new episode.

Do I need to turn off captions on my phone and my TV separately?

Yes. Each device has its own player settings. Turning off captions on your phone does not affect captions on your TV or computer. You must adjust the setting on whichever device you're using to watch.

What if my remote does not have a dedicated caption button?

Use your remote's arrow buttons to navigate through the player controls until you find the speech bubble or "CC" icon, then press select or enter. If your remote has a menu or options button, try pressing that — it may open a settings panel with caption controls.

Can I make captions smaller or change their color?

Yes. In the same menu where you select "Off," you will find style options to adjust text size, font, background color, and transparency. These options vary by device, but most streaming devices and browsers offer at least size and color adjustments.