Turn on closed captions in your Disney Plus account settings

Closed captions on Disney Plus are controlled through your account settings, not through individual titles. Once you turn them on, they will appear by default on all content you watch—though you can still turn them off for a single show or movie if you want. The steps differ slightly depending on whether you are watching on a phone, tablet, computer, or TV device.

The fastest way is to go to your account settings before you start watching anything. This takes about one minute and applies to your entire account going forward.

Key Takeaways

  • Closed captions are turned on through your Disney Plus account settings, not through the player itself, so the change applies to everything you watch.
  • On phones and tablets, open your profile icon, tap Settings, then Accessibility, then toggle Captions On.
  • On a computer, click your profile icon in the top right, select Settings, choose Accessibility, and check the box for Captions On.
  • On a TV device, go to Settings from the main menu, find Accessibility, and turn on Captions.
  • You can also turn captions on or off for a single video by clicking the CC icon in the player controls while a show is playing.

Enable captions on your phone or tablet

Open the Disney Plus app and tap your profile icon in the bottom right corner of the screen. This takes you to your account menu.

Tap Settings from the menu that appears. Then tap Accessibility. You will see a toggle switch next to Captions On—tap it to turn captions on. The toggle will turn blue when it is active.

Close the settings menu and start playing any show or movie. Captions should now appear at the bottom of the screen. If they do not, check that the toggle is actually blue (sometimes the change takes a few seconds to register).

Enable captions on a computer or web browser

Go to DisneyPlus.com and log into your account. In the top right corner, click your profile icon. A dropdown menu will appear.

Click Settings from the dropdown. On the Settings page, find Accessibility in the left sidebar and click it. You will see a checkbox next to Captions On—click the checkbox to enable captions.

The change takes effect when ready. Go back to the home page, start playing any title, and captions should appear. If you do not see them, refresh the page and try playing a different title, since some older content may have limited caption support.

Enable captions on a TV device or streaming box

From the Disney Plus home screen on your TV, navigate to Settings using your remote. This is usually found in the top menu or in a gear icon.

Scroll down to Accessibility and select it. Look for Captions or Captions On and turn it on. The exact wording and menu layout varies by device (Roku, Fire TV, Apple TV, Chromecast, PlayStation, Xbox, and others all have slightly different layouts), but the Accessibility section is always where captions live.

Return to the home screen and start playing a show. Captions should appear within a few seconds. If your TV device is very old, it may not support captions through the Disney Plus app—in that case, check your TV's own accessibility settings to see if captions can be turned on at the TV level instead.

Turn captions on or off for a single video

Even if you have captions turned on in your account settings, you can turn them off for just one show or movie without changing your settings. While a video is playing, look for the CC icon in the player controls at the bottom of the screen.

Click or tap the CC icon to toggle captions on and off for that video only. Your account settings stay the same, so captions will still appear on the next show you watch. This is useful if you are watching something with hard-to-read text overlays or if you want to watch without captions just once.

What to do if captions are not appearing

If you have turned on captions but they are not showing up, first check that the toggle in your account settings is actually on (it should be blue or checked, depending on your device). Sometimes the change takes a minute or two to take effect across all your devices.

Second, check that the CC icon in the player is not turned off. Even if captions are on in your settings, clicking the CC button during playback will override that and hide captions for that video.

Third, try a different show or movie. Some older titles or licensed content may not have captions available, even though most Disney Plus originals and major releases do. If captions work on one title but not another, the problem is with that specific video, not your settings.

If captions are off everywhere, log out of Disney Plus completely, wait 30 seconds, and log back in. This refreshes your account settings across all devices. If that does not work, uninstall and reinstall the Disney Plus app (on phones and tablets) or clear your browser cache (on computers).

Frequently Asked Questions

Can I change the size or color of the captions?

Disney Plus does not offer caption customization within the app itself. However, your device may have system-level caption settings that override the app. On phones and tablets, check your device's Accessibility settings. On computers, your browser may have caption controls. On TV devices, your TV's own accessibility menu may let you adjust caption appearance.

Do captions work on all Disney Plus content?

Most Disney Plus originals, movies, and major TV shows have captions. Some older licensed content or international titles may not. If a title does not have captions available, the CC button will be grayed out or absent from the player controls.

Will turning on captions affect other people watching my account?

Captions are turned on or off per profile, not for the entire account. If you have multiple profiles on your Disney Plus account, each profile has its own caption settings. Change the settings on your profile, and other profiles will not be affected.

What if I am watching on a shared device?

Make sure you are logged into your own profile before changing caption settings. If you are using someone else's profile, their settings will change instead. If the device is shared and you want captions only sometimes, it is easier to use the CC button during playback rather than changing account settings.