Turn off captions in three steps on any device

To turn off captions on Disney Plus, open any video, select the speech bubble icon in the player controls, and choose "Off." The icon appears in the bottom right of the video player on computers and phones, and in the top right on TV apps. Captions stay off for that video only—you'll need to repeat this step for each title you watch, or change your account default in settings if you want them off by default across all content.

The exact location of the caption button varies slightly by device, but the process is the same everywhere. On phones and tablets, you may need to tap the screen once to see the player controls if they've faded. On smart TVs, the button is easier to spot because the controls stay visible longer.

Key Takeaways

  • The caption toggle button is a speech bubble icon in the video player controls—look in the bottom right on phones and computers, or top right on TV apps.
  • Turning captions off for one video does not turn them off for others; each title requires its own adjustment unless you change your account settings.
  • You can set captions to stay off by default for your entire account through the account settings menu, which saves you from toggling them off repeatedly.
  • If captions are burned into the video itself (part of the actual image), the caption button in the player will not remove them.

Turn off captions on phones and tablets

Start the video you want to watch. Once it begins playing, tap anywhere on the screen to reveal the player controls—they will appear as a row of buttons at the bottom. Look for the speech bubble icon on the far right side of this row. Tap it once.

A small menu will pop up showing caption options. You'll see "Off" at the top of the list, along with any available languages. Tap "Off" to disable captions for this video. The menu closes and captions disappear from the screen when ready. If you want captions off for your next video, you'll repeat this step.

Turn off captions on computers and web browsers

Play the video and move your mouse over the player. The controls appear at the bottom of the video window. On the far right, you'll see the speech bubble icon. Click it once to open the caption menu.

Select "Off" from the list. The captions vanish right away. Unlike some streaming services, Disney Plus does not remember your choice for future videos on the same device—each video starts with whatever your account default is set to. If you find yourself turning captions off constantly, changing your account setting (described below) is faster than clicking the button every time.

Turn off captions on TV apps and streaming devices

Use your remote to start playing a video. Press a button on your remote to reveal the player controls—usually the up arrow, menu button, or select button, depending on your device. The controls will appear at the top or bottom of the screen.

Navigate to the speech bubble icon using your remote's arrow buttons. On most TV apps, this icon sits in the top right corner of the player. Press select or enter to open the caption menu, then highlight "Off" and press select again. Captions turn off when ready. The controls will fade after a few seconds of inactivity.

Set captions to off by default for your whole account

If you watch Disney Plus without captions most of the time, you can change your account settings so captions stay off unless you turn them on. This saves you from toggling them off for every single video. Go to your account menu—usually found in the top right corner of the Disney Plus home screen—and select "Account" or "Settings."

Look for a section called "Accessibility" or "Playback Settings." You should see an option for "Captions" or "Subtitles." Change this to "Off." From now on, any video you play will start without captions. You can still turn them on for individual videos by using the speech bubble button in the player, and your choice will stick for that video only.

Note that this setting applies to your entire account, not just one device. If you share your Disney Plus account with family members who do want captions, they will need to turn them on manually for each video they watch, or you can create separate profiles with different caption settings.

Captions that won't turn off

Sometimes you'll see text on the screen that looks like captions but won't disappear when you click the caption button. This happens when the captions are burned into the video itself—they're part of the actual image, not a separate layer the player can control. This is common in trailers, behind-the-scenes clips, and some international content.

If the caption button shows "Off" but text is still visible, the text is burned in and cannot be removed through the player. The only solution is to watch a different version of the content if one is available, or accept that the text will remain. This is not a problem with your settings or device—it's a limitation of that particular video file.

Frequently Asked Questions

Why do captions turn back on after I turn them off?

Disney Plus does not save your caption choice between videos by default. Each title you play will start with your account's default setting. If your account default is "On," captions will reappear on the next video. Change your account setting to "Off" in the Accessibility menu to make captions stay off across all videos.

Can I turn off captions for just one profile on a shared account?

Yes. If your account has multiple profiles, each profile has its own caption setting. Go to your profile settings (not the main account settings) and change the caption preference there. Other profiles on the same account will keep their own settings.

Do I need to turn off captions on every device I use?

No. Your account default setting applies across all devices—phones, tablets, computers, and TV apps. If you change captions to "Off" in your account settings, they will be off by default everywhere you watch Disney Plus. Individual videos may override this if you manually turn captions on, but the default stays the same.

What if the speech bubble button is grayed out or not clickable?

Some content, particularly live streams or certain licensed shows, may not have caption options available. If the button is grayed out, captions are not available for that specific video. Try a different title to confirm your player is working normally.