Turn off captions in three steps on any device

To turn off captions on Disney Plus, open the video you're watching, look for the closed captioning icon (usually marked "CC" or "Subtitles") in the player controls at the bottom of the screen, and click it to toggle captions off. The icon location varies slightly by device, but the process is the same whether you're watching on a phone, tablet, computer, or TV.

Once you turn off captions for one video, Disney Plus remembers your choice for future videos on that same device. If you switch devices, you may need to turn off captions again, since the setting doesn't sync across all your screens.

Key Takeaways

  • The closed captioning button appears in the player controls at the bottom right of the video screen on most devices.
  • Turning off captions on one video saves your preference for that device, so you won't see captions on the next video you watch.
  • On TV apps and streaming devices, the CC button may be in a different spot than on phones or computers, but the function works the same way.
  • If captions reappear after you turn them off, check your account settings to see if a default caption preference is overriding your choice.

Finding the captions button on your phone or tablet

On iPhones, iPads, and Android devices, start playing any video and tap the screen once to reveal the player controls. Look at the bottom right corner of the screen—you'll see a row of icons including a speaker symbol, a gear icon for settings, and a "CC" button. The CC button is your closed captioning toggle.

Tap the CC button once to turn captions off. If you see a line through the CC icon, captions are already off. Tap it again to turn them back on. The button stays visible for a few seconds after you tap it, then the controls fade away automatically.

Turning off captions on a computer or web browser

When you play a video on Disney Plus through a web browser on your computer, move your mouse to the bottom of the video player to reveal the control bar. On the far right side, you'll see several icons in this order: a speaker icon, a settings gear, and a speech bubble with "CC" inside it. Click the CC icon to toggle captions off.

If you don't see the CC button right away, make sure your mouse is hovering directly over the video player itself. The controls only appear when your cursor is near the video. Once captions are off, they'll stay off for that browser profile unless you turn them back on.

Disabling captions on TV apps and streaming devices

On Roku, Apple TV, Amazon Fire Stick, and other streaming devices, the captions button location depends on your specific device. Start playing a video and press the down arrow or menu button on your remote to bring up the player controls. Look for a CC icon or a "Subtitles" option in the menu that appears.

Select the CC or Subtitles option and choose "Off" from the list. Some TV apps show a toggle switch instead of a menu—if that's the case, straightforward select the switch to turn captions off. The setting applies when ready to the current video and carries over to the next one you watch.

Checking your account settings if captions keep reappearing

If you turn off captions but they come back on the next time you watch, your Disney Plus account may have a default caption setting that overrides your choice. Log into your account on a computer or phone, go to your profile settings, and look for an "Accessibility" or "Playback" section.

In that section, you may see an option for "Captions and Subtitles" or "Default Subtitle Language." If this is set to a specific language or to "On," change it to "Off" or "None." Save your changes and try watching a video again. This time, captions should stay off across all your devices that use this account.

Why captions might turn on automatically

Disney Plus turns on captions automatically in a few situations. If you're using a device with audio description enabled in the system settings, Disney Plus may set up captions to go along with the audio description. If you're watching on a TV with closed captioning enabled at the TV level (not through the Disney Plus app), captions will appear regardless of your Disney Plus settings.

To fix this, check your TV's own settings menu and look for a "Closed Captioning" or "CC" option. Turn that off at the TV level, then adjust your Disney Plus settings separately. On phones and tablets, check your device's accessibility settings to make sure audio description isn't turned on unless you want it.

Turning captions on or off for a specific language

Disney Plus lets you choose which language captions appear in, separate from turning them on or off entirely. If you want captions in a different language or no captions at all, open the video player controls and look for a settings gear icon. Click or tap it to open playback settings.

Look for a "Subtitles" or "Captions and Subtitles" option in the menu. You'll see a list of available languages plus an "Off" option at the top or bottom. Select "Off" to disable captions completely, or choose a different language if you want captions in another tongue. Your choice saves for that device.

Frequently Asked Questions

Do I have to turn off captions on every device separately?

Yes. Disney Plus saves your caption preference per device, not across your entire account. If you turn off captions on your phone, they may still be on when you watch on your TV or computer. You'll need to turn them off on each device you use.

What if the CC button doesn't appear in my player controls?

Make sure you're hovering your mouse over the video (on computer) or tapping the screen (on mobile) to reveal the controls. On some older TV apps, the captions option may be in a separate menu accessed by pressing a button on your remote. Check your device's manual if you can't locate the controls.

Can I turn off captions for only certain shows or movies?

No. The on/off setting applies to everything you watch on that device going forward. However, you can change the setting before each video if you want captions for some content and not others. Your most recent choice will be the default for the next video.

Why do captions appear in a language I didn't choose?

Disney Plus defaults to the language set in your account profile or device settings. If you see captions in the wrong language, open the player settings, find the Subtitles option, and select either a different language or "Off." This overrides the default for that viewing session.

Will turning off captions affect other people using my account?

Only if they're watching on the same device. Each profile on a Disney Plus account can have its own settings, but the device itself stores the playback preference. If you share a TV with someone else, they may need to turn captions back on for their own viewing.