Turn off closed captions in three steps

Closed captions on Disney Plus turn on and off through the playback controls on whatever device you're watching. During playback, look for the speech bubble or "CC" icon in the bottom right corner of the video player—that's your captions button. Click or tap it once to toggle captions off. The setting applies only to that viewing session, so captions may reappear the next time you start a new show or movie unless you've changed your account-wide default.

The exact location of the CC button varies slightly by device. On a TV, it's usually in the bottom right of the player controls. On a phone or tablet, you may need to tap the screen first to reveal the controls, then look for the CC icon. On a computer browser, the button appears in the same spot. If you don't see it when ready, look for a settings gear icon and select "Subtitles and Captions" from the menu.

Key Takeaways

  • The CC button in the video player's bottom right corner turns captions on and off for that single viewing session.
  • Turning off captions this way does not change your account default—captions may still appear when you start a new title.
  • On phones and tablets, tap the screen during playback to reveal the player controls and find the CC button.
  • If you want captions off by default across your entire account, change the setting in your account preferences rather than turning them off each time.

Where to find the CC button on different devices

On a smart TV or streaming device connected to your television, start playing any show or movie. The player controls appear at the bottom of the screen. Look to the bottom right corner—you'll see several icons including a play/pause button, a volume icon, and a progress bar. The CC button sits among these controls, usually as a small speech bubble or the letters "CC" in a box. Click it with your remote to toggle captions off.

On a phone or tablet running iOS or Android, the controls are hidden by default. Tap anywhere on the video while it's playing to reveal them. The CC button appears in the bottom right corner of the player, next to the volume and full-screen icons. Tap it once to turn captions off. If you tap the screen again and the controls disappear, tap once more to bring them back and confirm the captions are off.

On a computer or laptop using a web browser, play any title and look to the bottom right of the video player. The CC button sits next to the volume control and the full-screen icon. Click it to turn captions off. If you're using the Disney Plus app on Windows or Mac, the button location is the same.

Turning off captions for your entire account

If you find yourself turning off captions every time you watch, you can change your account default so captions stay off unless you turn them on. This setting lives in your account preferences, not in the player itself. On any device, go to your account menu—usually your profile picture or name in the top right corner—and select "Account" or "Settings."

Look for a section called "Playback Settings," "Subtitle Settings," or "Accessibility." The exact name varies by device and app version. Once you find it, you'll see an option for default subtitle or caption behavior. Change it from "On" to "Off." Save your changes. From that point forward, captions will be off by default when you start any new show or movie, though you can still turn them on using the CC button if you want them for a particular episode.

Keep in mind that this account-level setting applies to your profile only. If other people use the same Disney Plus account with their own profiles, changing your default does not affect theirs. Each profile can have its own caption preference.

What to do if the CC button doesn't appear

Sometimes the CC button is hidden or the captions are controlled through a different menu. If you don't see the button in the bottom right corner, try tapping or clicking the settings gear icon in the player controls. This opens a menu with options for video quality, audio language, and subtitles. Select "Subtitles and Captions" and choose "Off" from the list.

On some older devices or browsers, captions may be controlled through your device's own accessibility settings rather than through the Disney Plus player. Check your TV's menu, your phone's settings, or your browser's settings for a captions or subtitles option. Turning captions off at the device level will disable them for Disney Plus and most other streaming apps.

If captions are stuck on and you cannot find any button or menu to turn them off, try closing the app or browser tab completely and reopening it. Sometimes a refresh clears a stuck setting. If the problem persists, restart your device.

Why captions might turn back on

Captions reappear after you turn them off because Disney Plus treats each viewing session separately. Turning off the CC button during one episode does not change what happens when you start a different show or movie later. This is by design—it prevents you from accidentally missing captions if you forget you turned them off.

If captions keep turning back on even though you turned them off in your account settings, your account default may have been reset. Log back into your account settings and confirm that captions are set to "Off" by default. You can also check whether someone else on your account has changed the setting, since shared profiles can override each other's preferences.

Frequently Asked Questions

Do I have to turn off captions every time I watch?

No. If you change your account default in Settings to turn captions off, they will stay off for all new shows and movies you start. You only need to do this once. If you prefer captions on most of the time but want them off occasionally, you can leave the default on and use the CC button to turn them off for individual episodes.

Will turning off captions affect other people watching on my account?

No. Each profile on a Disney Plus account has its own caption setting. If you turn off captions on your profile, other people using their own profiles will still see captions if that's their preference. Only your profile is affected.

What if I want captions in a different language?

Open the settings menu in the player (usually a gear icon) and look for "Subtitles and Captions" or "Audio and Subtitles." You'll see a list of available languages. Select the language you want. Not all titles have captions in all languages, so your options depend on what you're watching.

Can I turn off captions on just one show but keep them on for others?

Yes. Use the CC button in the player to turn captions off for that episode only. When you start a different show, captions will return to whatever your account default is set to. You don't have to change your account settings to control captions for individual episodes.