Turn off captions in playback settings

To turn off closed captions on Disney Plus, open the show or movie you are watching and look for the settings icon during playback. On most devices, this appears as a gear or three dots in the bottom right corner of the video player. Select it, then look for an option labeled "Subtitles and Captions" or straightforward "Captions."

From that menu, choose "Off" or "None" to disable captions for that video. The captions will stop appearing when ready. If you want captions off for everything you watch going forward, you can change your account-wide default in your profile settings instead of turning them off each time.

Key Takeaways

  • During playback, tap the settings icon (gear or three dots) in the bottom right corner and select "Subtitles and Captions," then choose "Off."
  • On web browsers, the settings icon is usually in the lower right of the video player; on phones and tablets, you may need to tap the screen first to make controls visible.
  • You can set captions to off permanently in your account settings so you do not have to turn them off for every video.
  • The exact location of the settings button varies slightly by device type, but the caption toggle is always in the same menu once you find it.

Disable captions account-wide in profile settings

If you want captions off by default for all content you watch, change the setting in your Disney Plus account rather than in the player each time. Go to your profile icon in the top right corner of the Disney Plus home page and select "Account."

Look for "Playback Settings" or "Subtitle and Audio Preferences" in the account menu. Select the option to turn captions off by default. From that point forward, any new video you start will play without captions unless you manually turn them back on in that video's player settings.

Where to find the settings button on different devices

On a web browser, the settings icon appears in the bottom right corner of the video player when you hover your mouse over the video. On a phone or tablet, you may need to tap the screen once to make the player controls visible, then tap the settings icon.

On a smart TV or streaming device like Roku or Fire Stick, use your remote to navigate to the settings option. The button layout is the same across all devices — settings icon, then "Subtitles and Captions," then "Off" — but the way you reach it depends on whether you are using a keyboard, touchscreen, or remote control.

What happens if captions are stuck on

If captions remain on even after you select "Off," try closing the video and reopening it. Sometimes the player needs to refresh to register the change. If that does not work, sign out of your Disney Plus account completely, then sign back in and try again.

On some older devices or browsers, captions may not respond to the in-player settings. In that case, check whether your device itself has a caption setting that overrides the app. For example, some smart TVs have system-level accessibility settings that force captions on all apps. Turning off captions at the device level should resolve this.

Captions versus subtitles on Disney Plus

Disney Plus uses the terms "captions" and "subtitles" somewhat interchangeably, but they are not quite the same thing. Captions include dialogue and sound effects descriptions (like "[door slams]" or "[music playing]"), while subtitles show only the spoken words translated into another language.

When you turn off captions in the settings menu, you are turning off both captions and subtitles at once. If you want subtitles in a different language but not captions in English, look for a separate language selection option in that same menu. You can usually choose a specific language or turn all text off.

Captions turn back on after you log out

If you share a Disney Plus account with other people, note that caption settings are tied to individual profiles, not to the account as a whole. If someone else in your household uses a different profile and has captions turned on, their profile will remember that setting even if you turn captions off on yours.

Each profile maintains its own playback preferences. If you notice captions are on when you log in, check that you are using your own profile and not someone else's. You can switch profiles from the home page before you start watching.

Frequently Asked Questions

Why do captions keep turning back on?

If you are using a shared account, someone else may have turned captions on in their profile. Make sure you are logged into your own profile before you watch. If you are the only user on the account and captions keep reappearing, try signing out and back in, or clear your browser cache if you are watching on a computer.

Can I turn off captions for just one show or movie?

Yes. Open the video, tap the settings icon during playback, select "Subtitles and Captions," and choose "Off." This turns off captions only for that video. Your account default setting remains unchanged, so the next video you watch will use whatever your account setting is.

Do I need to turn off captions on every device I use?

No. If you change your account-wide default in profile settings, that setting applies to all devices you log into. However, if you turn captions off only in the player during playback, that change applies only to that one video on that one device.

What if the settings icon does not appear in the video player?

On phones and tablets, you may need to tap the screen to make the player controls visible. On a computer, move your mouse over the video. If the icon still does not appear, try refreshing the page or restarting the app. On some older devices, the settings menu may be in a different location — check your device's manual or Disney Plus help documentation.