Turn off Narrator in Disney Plus Settings
The narrator on Disney Plus is an audio description track designed to help viewers who are blind or have low vision. You turn it off by changing your audio track in the playback settings—it takes about 10 seconds. On most devices, you pause the video, look for an audio or settings icon, and select a standard audio track instead of the descriptive one.
The exact steps depend on what device you are using. Disney Plus runs on phones, tablets, computers, smart TVs, and streaming boxes, and each one has a slightly different menu layout. The principle is the same everywhere: find the audio menu during playback and switch away from the descriptive audio track.
Key Takeaways
- Audio description is a separate audio track, not a setting you toggle on and off—you switch to a different track to disable it.
- On phones and tablets, pause the video, tap the audio icon (usually three horizontal lines or a speaker), and select the non-descriptive track.
- On smart TVs and streaming devices, pause, look for an audio or settings button on the remote, and choose standard audio.
- If you cannot find the audio menu, check your device's Disney Plus app version—older versions may have the menu in a different location.
- Audio description is on by default only if your device's system settings have accessibility features enabled; most users will never see it.
How to Turn Off Narrator on Phones and Tablets
On an iPhone, iPad, or Android phone, open the Disney Plus app and start playing the title. Pause the video by tapping the screen once. Look for an icon that looks like three horizontal lines, a speaker, or a gear—this is usually in the bottom right corner of the pause menu.
Tap that icon. You will see a list of audio tracks. The descriptive audio track will say "English [Audio Description]" or similar. Tap the standard English track instead—it will just say "English" without the bracketed text. Resume playback. The narrator will no longer play.
If you do not see an audio menu when you tap the icon, try tapping the screen again to bring up the full playback controls, then look for a speaker icon or settings gear. On some older app versions, the audio menu is under a separate "Settings" button rather than grouped with other playback options.
How to Turn Off Narrator on Smart TVs and Streaming Devices
On a Roku, Amazon Fire Stick, Apple TV, or Samsung smart TV, start playing the title and pause it using your remote. Look for a button labeled "Audio," "Settings," or a speaker icon on your remote—different remotes place this button in different spots, but it is usually near the directional pad.
Press that button. A menu will appear showing available audio tracks. Select the standard English track (the one without "Audio Description" in the name). The descriptive audio will turn off when ready.
If your remote does not have a dedicated audio button, try pressing the Options or Menu button, then look for an Audio or Accessibility submenu. On some older TV models, you may need to go through the TV's own settings rather than the Disney Plus app—check your TV's manual if the app menu does not show audio options.
How to Turn Off Narrator on Web Browsers
On a computer or laptop, go to DisneyPlus.com and start playing a title. Pause the video. In the bottom right corner of the video player, you will see a row of icons. Look for one that looks like a speaker or has three dots (more options).
Click the speaker icon or the three-dot menu. A dropdown will show audio track options. Click the standard English track to switch away from audio description. If you see a three-dot menu instead, click it and look for an "Audio" or "Subtitles and Audio" option.
Why Audio Description Might Be On
Audio description is not usually on by default unless your device's accessibility settings have it enabled at the system level. If you are seeing it on every title you watch, the issue is likely in your device settings rather than Disney Plus itself.
On an iPhone or iPad, go to Settings > Accessibility > Audio Descriptions and make sure it is toggled off. On Android, go to Settings > Accessibility > Audio Descriptions (the exact path varies by manufacturer). On a smart TV, check the TV's own accessibility settings, not just the Disney Plus app. Once you turn it off at the system level, Disney Plus will default to standard audio on all titles.
What to Do If the Audio Menu Does Not Appear
If you pause the video and cannot find an audio menu, the app may not be fully loaded or you may be looking in the wrong place. Try pausing again and waiting a few seconds for the controls to fully appear. On phones and tablets, make sure you are tapping the screen itself, not the edges.
If the menu still does not show up, try closing the Disney Plus app completely and reopening it. If the problem continues, check that your app is up to date by going to your device's app store and looking for a Disney Plus update. Older app versions sometimes have audio menus in different locations or may have bugs that hide the menu entirely.
Frequently Asked Questions
Does turning off audio description affect subtitles?
No. Audio description and subtitles are separate. You can have subtitles on, off, or in a different language while using any audio track. Changing the audio track does not change your subtitle settings.
Will the narrator come back on if I watch another title?
No. Once you switch to standard audio on one title, Disney Plus remembers your choice for future titles on that same device. You will not have to turn it off again unless you change your device's system-level accessibility settings.
Can I turn off audio description for just one episode of a series?
Yes. Each time you start a new episode or title, you can choose the audio track. If you want the narrator off for one episode and on for another, you can switch tracks each time. However, Disney Plus will remember your most recent choice, so you may need to switch back.
What if my device does not have a standard English audio track?
Some international titles or older content may only have audio description available. In that case, you cannot turn off the narrator on that specific title. Try a different title to confirm the audio menu is working, then contact Disney Plus support if the problem persists across multiple titles.
Is audio description the same as closed captions?
No. Closed captions are text on screen that shows dialogue and sound effects. Audio description is a separate spoken narration that describes what is happening visually. You control them separately through different menus.