Turning off parental controls requires your account password and access to account settings
To turn off parental controls on Disney Plus, you need to go into your account settings on a web browser or the Disney Plus app, find the parental controls section, and disable the restrictions. The exact steps depend on whether you're using a computer, phone, or streaming device, but all routes lead to the same settings menu. You'll need to enter your account password to confirm the change.
Parental controls on Disney Plus restrict which content profiles can watch based on ratings — G, PG, PG-13, and R for movies, and TV-Y, TV-Y7, TV-PG, TV-14, and TV-MA for shows. When controls are on, a profile cannot play anything above the rating you set. Turning them off removes all restrictions on that profile.
Key Takeaways
- You must know your Disney Plus account password to disable parental controls — Disney will ask you to enter it as confirmation.
- Parental controls are set per profile, so you can turn them off on one profile and leave them on for others in the same account.
- On a computer or phone, go to Account Settings, select the profile you want to change, find Parental Controls, and toggle them off.
- On a TV or streaming device, you may need to use a web browser instead because the app settings menu is limited.
- If you forget your password, you can reset it through the Disney Plus login page before you can change parental control settings.
Turning off parental controls on a computer or phone
Open Disney Plus in a web browser on your computer or go to the Disney Plus app on your phone. Sign in to your account if you're not already signed in. Look for your profile icon or account menu — on a computer this is usually in the top right corner, and on a phone it's often at the bottom of the screen.
Tap or click on "Account" or "Settings" from that menu. You'll see a list of profiles on your account. Find the profile where you want to turn off parental controls and select it. Look for an option labeled "Parental Controls" or "Content Restrictions" — the exact wording varies slightly between the app and the website.
Click or tap the toggle to turn parental controls off. Disney Plus will ask you to enter your account password as a security step. Type in your password and confirm. The parental controls on that profile are now disabled, and the profile can watch all content available on Disney Plus.
Turning off parental controls on a TV or streaming device
The Disney Plus app on televisions and streaming devices like Roku, Apple TV, or Amazon Fire Stick often has a limited settings menu. If you cannot find parental controls in the app itself, use a web browser on a computer or phone instead — the steps above will work for any device on your account.
If your TV or streaming device does have a parental controls option in the app, select it from the account menu and look for a toggle or option to disable restrictions. You'll still need to enter your account password. After you turn them off on the web, the change takes effect on all devices within a few minutes.
What to do if you forgot your account password
Go to the Disney Plus login page and click "Forgot password?" or "Can't sign in?" Enter the email address connected to your Disney Plus account. Disney will send a password reset link to that email. Click the link, create a new password, and sign back into Disney Plus.
Once you've reset your password and signed in, follow the steps above to access your account settings and turn off parental controls. You'll need to use your new password when Disney asks you to confirm the change.
Parental controls settings for each profile
Disney Plus lets you set different parental control levels for each profile on the same account. One profile can have strict controls while another has none. This means you can turn off parental controls on your own profile without affecting restrictions on a child's profile.
When you disable parental controls on a profile, that profile's restrictions are completely removed. The profile can then watch R-rated movies and TV-MA shows. If you want to keep some restrictions in place but allow a higher rating, you'll need to adjust the content rating level instead of turning controls off entirely — most parental control menus let you choose which rating level to allow rather than forcing you to choose all or nothing.
Common mistakes when turning off parental controls
The most common mistake is trying to change parental controls on a TV app when the menu is too limited. If you don't see a parental controls option in the app on your television, switch to a computer or phone browser — don't assume the setting doesn't exist.
Another mistake is entering the wrong password. Disney Plus will tell you if your password is incorrect, but some people try multiple times and then assume the feature is broken. If you get a password error, use the "Forgot password?" link to reset it rather than guessing.
A third mistake is changing the wrong profile. Make sure you're looking at the correct profile name before you toggle parental controls off. If you have multiple profiles and turn off controls on the wrong one, you'll need to go back in and fix it.
What happens after you turn off parental controls
Once parental controls are off, the profile can when ready watch any content on Disney Plus without rating restrictions. You don't need to restart the app or sign out and back in — the change takes effect right away on that device and within a few minutes on other devices using the same account.
If you want to turn parental controls back on later, follow the same steps and toggle them back on. You can also adjust the rating level without turning controls completely off — for example, you could allow PG-13 movies but not R-rated ones. The parental controls menu gives you both options.
Frequently Asked Questions
Do I need to turn off parental controls on every device?
No. Parental controls are tied to your Disney Plus account and profile, not to individual devices. When you turn them off through your account settings, the change applies to that profile on all devices — your phone, computer, TV, and streaming devices. You only need to change the setting once.
Can I turn off parental controls without knowing the password?
No. Disney Plus requires your account password as a security step before you can change parental control settings. If you don't know the password, use the "Forgot password?" option on the login page to reset it first.
What's the difference between turning off parental controls and changing the rating level?
Turning off parental controls removes all restrictions — the profile can watch anything. Changing the rating level keeps parental controls on but allows a higher rating. For example, you could set controls to allow PG-13 movies but block R-rated ones. Use the rating level option if you want some restrictions but not complete access.
Will turning off parental controls affect other people's profiles on my account?
No. Each profile has its own parental control settings. You can turn off controls on your profile and leave them on for a child's profile. Changes to one profile don't affect the others.
Why can't I find parental controls in the Disney Plus app on my TV?
TV and streaming device apps have limited menus to keep navigation straightforward. Use a web browser on a computer or phone instead — sign into your Disney Plus account and go to Account Settings to find the full parental controls menu. The change will take effect on your TV within a few minutes.