Disable Subtitles in Your Playback Settings
To turn off subtitles on Disney Plus, open the app or website, start playing any video, and look for the subtitle icon during playback. On most devices, this icon looks like a speech bubble or closed-caption box and appears in the player controls at the bottom right. Click or tap it, then select "Off" from the menu that appears. The subtitles will disappear when ready, and Disney Plus will remember this choice for future videos you watch.
The exact location of the subtitle button varies slightly by device. On a TV remote, you may need to press a button labeled "CC" or "Subtitles." On a phone or tablet, swipe up from the bottom of the screen to reveal the full player controls if they are hidden. On a computer browser, hover your mouse over the video to make the controls appear.
If you cannot find the subtitle toggle, pause the video and look for a settings icon (usually three dots or a gear symbol). Select it and look for an option labeled "Subtitles," "Captions," or "Audio and Subtitles." From there, you can choose "Off" or "None."
Key Takeaways
- The subtitle button is located in the playback controls at the bottom of the video player and typically looks like a speech bubble or closed-caption icon.
- Clicking or tapping the subtitle icon and selecting "Off" will disable subtitles for that video and future videos you watch.
- On TV remotes, look for a dedicated "CC" or "Subtitles" button; on phones and tablets, swipe up to reveal the player controls.
- If subtitles reappear on your next video, Disney Plus may have reset to a default setting, and you will need to turn them off again.
Subtitles Turn Back On After You Close the App
Sometimes subtitles reappear even after you turn them off. This happens because Disney Plus stores subtitle preferences separately for each profile on your account. If you share your account with family members, another profile may have subtitles turned on by default, and switching between profiles can reset your choice.
To prevent this, make sure you are logged into your own profile before you start watching. If subtitles keep reappearing on your profile specifically, try logging out of the app completely, closing it, and logging back in. This refreshes the app's settings and often fixes the problem.
Turn Off Subtitles for Your Entire Profile
Disney Plus does not offer a master setting to disable subtitles across all videos at once. You must turn them off each time you start a new video. However, once you turn them off during a video, they stay off for that particular video and any others you watch in the same session.
If you want subtitles off by default every time you open the app, the closest option is to adjust your account settings. Go to your profile menu, select "Account," then look for "Playback Settings" or "Subtitle Preferences." Some devices and regions show this option; others do not. If it appears, you may be able to set subtitles to "Off" as your default.
Different Subtitle Options Beyond Off
When you click the subtitle button, you will see more than just "Off." Disney Plus offers multiple subtitle languages for most titles, so you can choose English, Spanish, French, or another language instead of turning subtitles off completely. This is useful if you want to watch in a different language or switch between subtitle options.
You will also see "Auto-Generated" subtitles for some content, which are created by software rather than written by a human. These are usually less accurate than professional subtitles. If you see both options, you can choose the one you prefer or turn both off by selecting "Off."
Subtitles on Different Devices
The steps to disable subtitles are nearly identical across all devices, but the button locations differ slightly. On a smart TV, use your remote to navigate to the subtitle icon in the player controls. On a Roku, Fire Stick, or Apple TV, the process is the same: start a video, find the subtitle button, and select "Off." On gaming consoles like PlayStation or Xbox, the controls work the same way.
On a web browser, subtitles are controlled through the same player interface. Move your mouse over the video to reveal the controls, click the subtitle icon, and choose "Off." On mobile devices running iOS or Android, tap the screen to show the controls, then tap the subtitle icon. If the icon does not appear, look for a three-dot menu or settings icon instead.
What to Do If Subtitles Are Stuck On
If subtitles remain on no matter what you do, the problem is usually a browser cache or app data issue. On a computer, try clearing your browser's cache and cookies, then log back into Disney Plus. On a phone or tablet, uninstall the Disney Plus app, restart your device, and reinstall it. This clears any corrupted settings that might be forcing subtitles on.
If you are using a TV app and subtitles are stuck, restart the TV itself by unplugging it for 30 seconds, then plugging it back in. Log into Disney Plus again and try turning off subtitles. If the problem persists across multiple devices, contact Disney Plus support through the app or website, as your account settings may need to be reset.
Frequently Asked Questions
Why do subtitles turn back on when I watch a new video?
Disney Plus does not save your subtitle preference across different videos. You must turn them off for each new title you watch. If you are switching between profiles on the same account, the other profile may have subtitles on by default, which can make it seem like your setting did not save.
Can I turn off subtitles for only certain shows or movies?
No. Your subtitle choice applies only to the video you are currently watching. Once you start a different video, you will need to turn subtitles off again if you want them off for that title.
Do I need to turn off subtitles on every device I use?
Yes. Each device stores its own playback settings. If you watch Disney Plus on your phone, TV, and computer, you will need to turn off subtitles separately on each one.
What if the subtitle button does not appear in the player controls?
Pause the video and look for a settings or menu icon (three dots or a gear). Open it and search for "Subtitles," "Captions," or "Audio and Subtitles." If you still cannot find it, try updating the Disney Plus app or refreshing your browser.
Can I set subtitles to off for my entire account?
Disney Plus does not offer a global subtitle setting that applies to all videos automatically. You must turn them off each time you start a new video. Some devices show a "Playback Settings" option in your profile menu where you may be able to set a default, but this is not available on all platforms.