Where to Find Closed Captions on Disney Plus
Closed captions on Disney Plus are turned on through the playback controls at the bottom of your screen while a show or movie is playing. Look for the speech bubble icon (or CC icon) in the control bar — it appears on the right side, usually near the volume and fullscreen buttons. Click or tap it once to turn captions on, and click it again to turn them off.
The exact location and appearance of the caption button varies slightly depending on whether you're watching on a phone, tablet, computer, or TV. On all devices, the button appears only when you move your mouse or touch the screen during playback — if the controls disappear, move your cursor or tap the screen again to bring them back.
Key Takeaways
- The closed caption button is a speech bubble or CC icon in the playback control bar that appears when you move your mouse or touch the screen.
- On most Disney Plus content, you can choose between English captions, Spanish captions, and other languages by clicking the caption button a second time.
- Some titles on Disney Plus do not have captions available, and the caption button will be grayed out or missing entirely for those shows and movies.
- Captions stay on for the rest of your viewing session once you turn them on, but you will need to turn them on again the next time you watch something.
Turning On Captions on Different Devices
On a computer or laptop, play any show or movie and move your mouse over the video. The control bar will appear at the bottom. Click the CC or speech bubble icon on the right side of the bar. If you do not see it, your browser window may be too narrow — try making it wider or going fullscreen.
On a phone or tablet, tap the video once to bring up the controls, then tap the CC or speech bubble icon. The same icon works for both iOS and Android devices. If the controls disappear, tap the video again to bring them back.
On a TV or streaming device (Roku, Fire Stick, Apple TV, Chromecast), use your remote to highlight the CC icon in the control bar. The exact button on your remote varies by device — usually it is the center or select button. If you cannot find the caption button, check your device's remote guide or the Disney Plus help section within the app.
Choosing a Different Caption Language
Once you turn captions on, click or tap the CC button again to see what languages are available for that title. A menu will appear showing options like English, Spanish, French, or others depending on the show or movie. Select the language you want, and captions will switch to that language when ready.
Not all titles have captions in every language. If a language is grayed out or missing, it means Disney Plus does not have captions in that language for that particular show or movie. The available languages depend on what the content producer provided to Disney Plus.
When Captions Are Not Available
Some content on Disney Plus does not have captions. This is most common with older movies, some international films, and certain live-action shows. When captions are not available, the CC button will be grayed out, disabled, or missing entirely from the control bar.
If you find a title without captions that you think should have them, you can report it to Disney Plus through the app's help or feedback section. Disney Plus continues to add captions to older titles, so a show without captions today may have them in the future.
Captions Reset Each Time You Watch
Disney Plus does not save your caption preference across different shows and movies. If you turn captions on for one episode, they will be on when you start the next episode — but if you close the app and come back later, you will need to turn captions on again.
This is different from some other streaming services that let you set captions to stay on by default. If you watch with captions regularly, you will need to turn them on each time you start a new title.
Troubleshooting Captions That Do Not Work
If the CC button is missing or grayed out, first check whether captions are available for that title. Some content straightforward does not have captions. If the button should be there, try closing the app completely and opening it again. On a computer, refresh the page or clear your browser cache.
If captions still do not appear after you click the button, the video player may not have loaded properly. Pause the video, wait a few seconds, and press play again. If the problem continues, try restarting your device or checking your internet connection — a slow connection can sometimes prevent captions from loading.
Frequently Asked Questions
Can I make the captions bigger or change their appearance?
Disney Plus does not offer caption customization within the app itself. However, your device may have system-level caption settings. On a computer, check your browser's accessibility settings. On a phone or TV, look in your device's settings under accessibility or captions. These system settings sometimes override the app's default caption size and style.
Why do some shows have captions but others do not?
Disney Plus can only show captions that the content creator provided. Older titles, independent films, and some live-action shows were never captioned when they were made. Disney Plus has been adding captions to more titles over time, but the process takes time and depends on what the studios provide.
Do captions work on all Disney Plus plans?
Yes, closed captions are available on all Disney Plus subscription plans at no extra cost. The captions available depend on the title, not on which plan you have.
Will captions slow down my streaming or use more data?
No. Captions are text that your device displays over the video — they do not increase the amount of data you use or affect streaming speed. Turning captions on or off makes no difference to your connection or data usage.