How to Cancel Disney Plus on Any Device
You can cancel Disney Plus through your account settings on the Disney Plus website or app, or by contacting Disney directly. The process takes about five minutes and stops your subscription at the end of your current billing cycle — you keep access until that date, then your account closes.
If you signed up through Disney Plus directly, log into your account on disneyplus.com, go to your profile settings, select "Subscription," and choose "Cancel Subscription." Confirm the cancellation when prompted. If you signed up through a third-party service like Apple, Amazon Prime Video, or Google Play, you must cancel through that service instead, not through Disney Plus itself.
Disney Plus does not charge a cancellation fee. Your final charge appears on your next billing date unless you cancel before that date arrives. If you have already been charged for the upcoming month, that charge is not refunded — your cancellation takes effect when that billing period ends.
Key Takeaways
- Cancel through your Disney Plus account settings on disneyplus.com or the app if you signed up directly with Disney.
- If you subscribed through Apple, Amazon Prime Video, Google Play, or another third-party service, cancel through that service's app or website instead.
- Your subscription ends at the end of your current billing cycle, and you keep full access until that date.
- Disney Plus does not refund charges for the current billing period, but you will not be charged again after cancellation takes effect.
Canceling a Disney Plus Subscription Signed Up Directly
Open disneyplus.com in a web browser or the Disney Plus app on your phone or streaming device. Tap or click your profile icon in the top right corner and select "Account" or "Settings."
Look for "Subscription" or "Billing" in the menu. Click it, then find the option that says "Cancel Subscription" or "Manage Subscription." Disney Plus will show you your current plan, your next billing date, and a button to cancel. Click that button and confirm your choice on the next screen. You will see a confirmation message with your cancellation date.
Save or screenshot this confirmation for your records. You can log back into your account anytime before your cancellation date takes effect to restart your subscription if you change your mind.
Canceling a Subscription Through a Third-Party Service
If you signed up for Disney Plus through Apple, Amazon Prime Video, Google Play, Verizon, or another third-party platform, you must cancel through that service. Disney Plus cannot process the cancellation on your behalf.
Apple: Open the Apple TV app, tap your profile icon, select "Account," then "Subscriptions." Find Disney Plus and tap "Cancel Subscription."
Amazon Prime Video: Go to amazon.com, select "Account & Lists," then "Your Subscriptions." Find Disney Plus and select "Manage Subscription" or "Cancel Subscription."
Google Play: Open Google Play on your phone, tap your profile icon, select "Payments and subscriptions," then "Subscriptions." Find Disney Plus and tap "Cancel subscription."
Verizon: Log into your Verizon account online or call 1-908-559-4899. Ask to cancel your Disney Plus add-on. Verizon will process the cancellation and confirm your end date.
What Happens After You Cancel
Your Disney Plus account remains active until the end of your current billing cycle. You can watch any show or movie in the Disney Plus library during this time. Your watchlist and viewing history stay in your account until the cancellation date arrives.
On your cancellation date, you lose access to Disney Plus. You cannot read shows or movies to watch offline after that date. If you want to save a list of shows you were watching, write them down or take screenshots before your access ends.
You can restart your subscription at any time after cancellation by logging back into your account and selecting "Restart Subscription" or "Reactivate." Disney Plus will not charge you until you choose to restart.
If You Cannot Find the Cancel Button
Some accounts or devices display the cancellation option in a different location. If you cannot find "Cancel Subscription" in your account settings, try these steps: Log out of your account completely, then log back in. Refresh the page or close and reopen the app. Try canceling on a different device — the website instead of the app, or vice versa.
If the cancel button still does not appear, contact Disney Plus customer service. You can reach them through the Disney Plus app by tapping "Help" at the bottom of the menu, or visit help.disneyplus.com and select "Contact Us." Have your account email address ready. Disney Plus customer service can cancel your account over the phone or through a chat session if you cannot do it yourself.
Restarting Your Subscription Later
You can restart Disney Plus anytime after cancellation by logging into your account and selecting "Restart Subscription" or "Reactivate." Your old watchlist and viewing history return. You will be charged on the date you restart, not on your original billing date.
If you restart within a few days of cancellation, Disney Plus may offer you a discount or free trial period. These offers vary and are not may provide. Check your account settings after you cancel to see if any restart offers appear.
Frequently Asked Questions
Will I get a refund if I cancel in the middle of my billing cycle?
No. Disney Plus does not refund charges for the current billing period. Your cancellation takes effect at the end of that period, and you keep full access until then. If you want to avoid being charged again, cancel before your next billing date.
Can I cancel Disney Plus if I signed up through a bundle?
If you have the Disney Bundle (Disney Plus, Hulu, and ESPN+), canceling Disney Plus removes only that service. Hulu and ESPN+ stay active. You cancel the bundle the same way you cancel a standalone subscription — through your account settings or the third-party service you signed up through.
What if I forgot my Disney Plus password?
Go to disneyplus.com and select "Sign In." Click "Forgot Password?" and enter your account email address. Disney Plus will send you a password reset link. Click the link, create a new password, and log in. Then follow the cancellation steps in your account settings.
Does Disney Plus charge a fee to cancel?
No. Disney Plus does not charge any cancellation fee. You only pay for the time you have already used up to your cancellation date.
Can I cancel my subscription through email or phone without logging in?
You can contact Disney Plus customer service and ask them to cancel your account. Have your account email address ready. They will verify your identity and process the cancellation. This takes longer than canceling yourself, but it works if you cannot access your account.