How to sign up for Disney Plus

You can sign up for Disney Plus directly through the Disney Plus website or through the Disney Plus app on your phone, tablet, or streaming device. Go to disneyplus.com, click "Sign Up," and choose between a monthly plan or an annual plan. You will need an email address and a payment method — a credit card, debit card, or PayPal account. The sign-up takes about five minutes, and you can start watching when ready after payment goes through.

If you already have a Disney account from another Disney service, you can use that same login to access Disney Plus. If not, Disney will create one for you during sign-up. Once your account is active, you can read the app to any compatible device and log in with your email and password.

Key Takeaways

  • You can sign up on the Disney Plus website or through the app on your streaming device, phone, or tablet.
  • You will need a valid email address and a credit card, debit card, or PayPal account to complete sign-up.
  • Disney Plus offers both monthly and annual payment plans, and you can switch between them anytime.
  • Some internet and phone providers bundle Disney Plus with other services at a discounted rate, so check your current plan first.
  • You can share your account with family members in your household, though Disney limits simultaneous streams depending on your plan.

Signing up through your internet or phone provider

Many internet and phone providers include Disney Plus as part of a bundle or offer it at a discount. Verizon Fios, AT&T, Comcast Xfinity, and T-Mobile all have partnerships with Disney that let you add Disney Plus to your existing bill. Contact your provider directly or log into your account online to see what options are available to you.

If your provider offers Disney Plus, you may be able to link it to your existing Disney account or create a new one through their system. The sign-up process varies by provider, but most let you set up it in a few clicks. Check whether your provider's offer includes the ad-supported version or the ad-free version, since some bundles come with one or the other.

What you need before you sign up

Before you start the sign-up process, gather your email address and a valid payment method. Disney Plus accepts Visa, Mastercard, American Express, Discover, and PayPal. If you are signing up through a provider bundle, you will need your account number or login for that provider instead.

You will also need a compatible device to watch on — Disney Plus works on most smartphones, tablets, smart TVs, streaming devices like Roku and Amazon Fire Stick, gaming consoles, and web browsers. Check the Disney Plus website for the full list of compatible devices if you are unsure whether yours will work.

Choosing between monthly and annual plans

Disney Plus offers two payment options: pay month-to-month or pay for a full year upfront. The monthly plan costs less per month but adds up to more over a year. The annual plan has a higher upfront cost but saves you money if you plan to keep the subscription for the full 12 months. You can switch from monthly to annual or back again anytime, and the change takes effect on your next billing date.

Disney Plus also offers an ad-supported version at a lower price than the ad-free version. The ad-supported plan shows ads during shows and movies, while the ad-free plan does not. You can upgrade from the ad-supported plan to ad-free anytime, or downgrade to save money.

Setting up your account after sign-up

Once your payment goes through, you can log in when ready and start watching. Before you do, take a few minutes to set up your profile. Disney Plus lets you create separate profiles for different family members, each with its own watch history and recommendations. This is useful if children and adults share the same account, since it keeps the recommendations appropriate for each person.

You can also set parental controls on child profiles to restrict content by rating. Go to your account settings, select the profile you want to control, and choose the maximum content rating you want that profile to see. This prevents younger viewers from accidentally clicking on shows or movies rated for older audiences.

Troubleshooting common sign-up problems

If your payment is declined, check that your card number, expiration date, and billing address are correct. Some banks flag international transactions or new subscriptions as suspicious, so contact your bank if the decline persists. You can also try a different payment method — PayPal sometimes works when a card does not.

If you cannot remember your Disney account password, click "Forgot Password" on the login page and follow the email instructions to reset it. If you do not receive the reset email, check your spam folder or wait a few minutes and try again. If you still cannot log in after resetting your password, contact Disney Plus support through the help section on their website.

Sharing your account with family

Disney Plus lets you share your account with people in your household. The number of people who can watch at the same time depends on your plan — most plans allow two or four simultaneous streams. If someone tries to watch while the limit is reached, they will see a message asking them to wait or upgrade.

Each person in your household should have their own profile so their watch history and recommendations stay separate. You can manage who has access to your account through your account settings. If you want to remove someone, go to your account, select their profile, and choose the option to delete or remove that profile.

Frequently Asked Questions

Can I try Disney Plus before I pay?

Disney Plus does not currently offer a free trial period. You will need to pay for at least one month to watch. However, some provider bundles include Disney Plus at no extra cost, so check with your internet or phone provider first.

What happens if I cancel my subscription?

You can cancel anytime through your account settings. Your access ends on your next billing date, not when ready. If you paid for a full year, you will not receive a refund for the unused months, but you can reactivate your account later and your watch history will still be there.

Can I use the same account on multiple devices?

Yes, you can log into your account on as many devices as you want. However, only a limited number of people can watch at the same time — usually two or four depending on your plan. If you exceed that limit, someone will need to stop watching before another person can start.

Do I need a separate account for each family member?

No, you can share one account with your whole household. Each person should create their own profile within that account so they get personalized recommendations and their own watch history. You can set parental controls on child profiles to limit what they can watch.

What if I have trouble logging in on my TV or streaming device?

Make sure you are using the correct email and password for your Disney account. If you forgot your password, reset it on a computer or phone first, then try logging in on your TV. If the app keeps crashing, try uninstalling and reinstalling it, or restart your device and try again.