How to sign up for Disney Plus

You can sign up for Disney Plus directly through the Disney Plus website or through the Disney Plus app on your phone, tablet, or streaming device. Go to disneyplus.com, click the sign-up button, and enter your email address and a password. You'll choose your plan (Disney Plus offers a standard plan with ads and an ad-free plan), enter payment information, and your account will be active when ready.

Disney Plus is also available through third-party platforms. If you have an Amazon Prime Video account, you can add Disney Plus as a channel add-on through Prime Video's subscription management page. Apple TV Channels lets you subscribe through the Apple TV app on iPhones, iPads, and Apple TVs. The Roku Channel and Google Play also offer Disney Plus subscriptions. When you sign up through these platforms, your payment goes to that service instead of Disney directly, but your Disney Plus account works the same way.

Key Takeaways

  • You can sign up at disneyplus.com or through the Disney Plus app on any streaming device, phone, or tablet.
  • Disney Plus offers two subscription tiers: a plan with ads at a lower price and an ad-free plan at a higher price.
  • You can also subscribe through Amazon Prime Video, Apple TV Channels, Roku Channel, or Google Play if you already use those services.
  • Your account is active when ready after you enter payment information, and you can watch on multiple devices depending on your plan.

Signing up on your streaming device

If you watch on a smart TV, streaming stick, or set-top box, you can read the Disney Plus app directly to that device. Open your device's app store (Roku Channel Store, Amazon Appstore, Google Play Store, or Apple App Store depending on your device), search for Disney Plus, and install the app. Open the app and select "Sign Up" or "Subscribe." You'll be given a code to enter on a web browser, or you can enter your email and password directly in the app.

The sign-up process is the same regardless of device: you choose your plan, enter payment information, and your account activates right away. If you already have a Disney Plus account from another device, you can straightforward log in with your existing email and password instead of creating a new one.

Payment methods Disney Plus accepts

Disney Plus accepts major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and PayPal. If you sign up through a third-party platform like Amazon Prime Video or Apple TV, you use that platform's payment method instead—so if you pay Amazon through a gift card balance, that's what charges your Disney Plus subscription.

Disney Plus does not accept prepaid gift cards directly, but some third-party platforms do. For example, you can use an Amazon gift card balance to pay for a Disney Plus subscription added to Prime Video. Check the payment options on whichever platform you choose to sign up through.

Bundling Disney Plus with other services

Disney offers a bundle that includes Disney Plus, Hulu, and ESPN+ at a lower combined price than buying each separately. You can sign up for the bundle at disneyplus.com or through the Disney Plus app. The bundle comes in two versions: one with ads on Disney Plus and Hulu, and one ad-free. You choose which version of each service you want within the bundle.

The bundle is also available through third-party platforms. If you subscribe through Amazon Prime Video, Apple TV Channels, or the Roku Channel, you can add the bundle as a channel add-on. The bundle price and what's included may vary slightly depending on which platform you use, so compare before you sign up.

What happens after you sign up

Once your account is active, you can start watching when ready on any device where you've downloaded the Disney Plus app or logged in through a web browser. Your account settings let you create up to seven profiles (one for each family member, for example), set parental controls, and manage which devices can stream at the same time. The number of devices that can stream simultaneously depends on your plan—check your plan details during sign-up to see how many screens you get.

You can cancel your subscription anytime through your account settings. There's no contract, and you won't be charged again after you cancel. If you signed up through a third-party platform like Prime Video or Apple TV, you cancel through that platform's subscription management page instead of through Disney directly.

Troubleshooting sign-up problems

If your sign-up doesn't go through, check that your payment method is valid and has available funds. Some payment methods are declined if they're expired or if the billing address doesn't match your card's registered address. If you're signing up on a streaming device using a code, make sure you're entering the code correctly on the web browser—codes are case-sensitive and expire after a few minutes.

If you already have a Disney Plus account and you're trying to sign up again, you'll see a message asking you to log in instead. Use your existing email and password. If you've forgotten your password, click "Forgot password" on the login screen and Disney will send you a reset link by email. If you're still having trouble, Disney Plus customer service can help through their website.

Frequently Asked Questions

Can I try Disney Plus before I pay?

Disney Plus does not currently offer a free trial period. You'll need to enter payment information to create an account, and you'll be charged for your first month when ready. Some third-party platforms occasionally offer promotional periods—check Amazon Prime Video, Apple TV, or Roku if you subscribe through them.

What if I sign up through Amazon Prime Video instead of directly?

Your Disney Plus account works exactly the same way. The only difference is that your payment goes to Amazon instead of Disney, and you manage your subscription through Prime Video's settings rather than Disney Plus's settings. You can watch on the same devices and use the same features either way.

Can I use someone else's Disney Plus account?

Yes, if they share their login information with you. Each account can stream on multiple devices at once (the number depends on the plan), so family members can watch simultaneously. However, Disney's terms of service state that accounts are for personal use in a single household, so sharing outside your home may violate those terms.

Do I need a Disney account to sign up for Disney Plus?

No. You create a Disney Plus account with just an email address and password. If you already have a Disney account from shopping on Disney.com or using another Disney service, you can use that email to sign up for Disney Plus, but it's not required.

What if my payment method fails?

Disney will attempt to charge your payment method again over the next few days. If it continues to fail, your account will be suspended until you update your payment information in your account settings. You won't lose your account or your profiles—just log back in and add a working payment method to resume watching.