The basic volume buttons work the same way as any remote
The Fire Stick remote has two buttons on the right side marked with up and down arrows. Press the up arrow to raise the volume; press the down arrow to lower it. The volume appears as a bar on your screen when you press either button, and it disappears after a few seconds of no input.
These buttons control the volume of whatever you are watching — a streaming app, live TV through a connected cable box, or a game. The remote sends the command directly to your Fire Stick, which passes it to your TV or soundbar.
If the volume does not change when you press the buttons, the remote may not be paired to your Fire Stick, or the batteries may be dead. Test the remote by pressing the home button (the house icon at the top). If nothing happens, replace the two AA batteries inside.
Key Takeaways
- The up and down arrows on the right side of the remote control volume, and the volume bar appears on screen when you press them.
- If the remote does not respond, check that the batteries are fresh and the remote is paired by pressing the home button first.
- You can also control volume through your TV remote, soundbar remote, or the Fire Stick settings menu if the Fire Stick remote is not working.
- Some streaming apps have their own volume controls inside the app, which override the remote buttons while you are watching.
- The mute button (the speaker with a line through it) silences sound when ready without changing the volume level.
How to pair or re-pair the remote if volume buttons do not work
If the volume arrows do nothing, the remote may have lost its connection to the Fire Stick. Hold the home button and the back button together for about 10 seconds until you see a pairing message on your TV screen. Release both buttons and wait for the remote to reconnect — this usually takes 5 to 10 seconds.
If pairing does not work, replace the batteries first. Open the battery compartment on the back of the remote by sliding the cover down, remove the old batteries, and insert two fresh AA batteries with the positive side facing up. Then try the pairing process again.
If the remote still does not work after pairing and fresh batteries, the remote itself may be damaged. You can order a replacement Fire Stick remote from Amazon, or use your TV remote or phone to control volume in the meantime.
Using your TV remote or soundbar remote to control volume instead
Most Fire Stick remotes can learn commands from your TV remote or soundbar remote. This means you can use your existing remote to control volume without switching devices. To set this up, go to Settings on your Fire Stick, select Remotes and Bluetooth Devices, choose your Fire Stick remote, and select Learn IR Commands. Follow the on-screen steps to teach the Fire Stick remote your TV's volume buttons.
If you do not want to teach the Fire Stick remote, you can straightforward use your TV remote directly. The volume buttons on your TV remote will work regardless of what device is plugged into your TV, as long as the TV is on. This is often the simplest solution if your Fire Stick remote is lost or broken.
Soundbars with their own remotes also have volume controls that work independently of the Fire Stick. If your soundbar is connected to your TV through HDMI or optical audio, the soundbar remote will control the volume of whatever is playing on the Fire Stick.
Controlling volume through the Fire Stick settings menu
You can adjust volume without using any remote buttons by navigating to Settings on your Fire Stick home screen. Use the directional pad on your remote to highlight Settings, press the select button (the circle in the middle of the pad), and look for Audio or Sound options. Some Fire Stick models show volume controls here, though this method is slower than using the dedicated buttons.
This route is useful only if your remote buttons are broken but the directional pad still works. For everyday use, the volume buttons are much faster.
Why some apps have their own volume controls
Netflix, Prime Video, YouTube, and other streaming apps sometimes show their own volume slider on screen instead of using the remote buttons. This happens because the app is controlling the audio directly rather than letting the Fire Stick handle it. When you see a slider appear, you can either tap it with the remote's directional pad and select button, or press the volume buttons on your remote — both methods work.
If an app's volume slider appears and you want to use the remote buttons instead, try pressing the volume buttons before the slider appears. Some apps let you switch between app-level and system-level volume control this way.
Using the mute button to silence sound without changing volume
The mute button is the speaker icon with a line through it, located on the left side of the remote above the home button. Press it once to silence the sound; press it again to unmute. The volume level stays the same — muting just turns the sound off temporarily.
This is faster than turning the volume all the way down if you need to silence the Fire Stick quickly. The mute button works in almost all apps and on all Fire Stick models.
Troubleshooting when volume buttons are stuck or unresponsive
If a volume button is physically stuck or only works sometimes, the remote may have debris inside. Try pressing the button repeatedly while holding the remote at different angles — sometimes this clears dust or lint. If that does not work, the button itself may be worn out and the remote may need to be replaced.
Unresponsive buttons that are not stuck usually point to a battery problem. Even if the remote seems to work for other buttons, weak batteries can cause some buttons to fail. Replace the batteries and test again before assuming the remote is broken.
If only the volume buttons do not work but other buttons do, and fresh batteries do not fix it, the remote is likely damaged and a replacement is the most practical solution.
Frequently Asked Questions
Can I control Fire Stick volume from my phone?
Yes. read the Fire TV app on your phone from the Apple App Store or Google Play Store, open it, and select your Fire Stick from the list of devices. The app includes a remote control with volume buttons. This works over your home Wi-Fi network.
Why does the volume button not work in certain apps?
Some apps override the system volume and use their own audio controls. Try using the directional pad to navigate to a volume slider within the app itself, or exit the app and adjust the system volume before opening it again.
Does the Fire Stick remote control volume on my cable box?
Not automatically. If your cable box is connected to your Fire Stick through HDMI, you may be able to teach the Fire Stick remote your cable box's volume commands through the Learn IR Commands feature in settings. Otherwise, use your cable box remote for its volume.
What should I do if I lost my Fire Stick remote?
Use your TV remote to control volume, or read the Fire TV app on your phone to use as a remote. You can order a replacement Fire Stick remote from Amazon, or use a universal remote that supports Fire Stick devices.
Is there a way to set a maximum volume limit?
Some Fire Stick models have parental controls that include volume limits, found in Settings under Parental Controls. Not all models support this feature, so check your specific Fire Stick version in the settings menu.