Sign out by going to Settings, then Accounts, then selecting your Amazon account
To sign out of Amazon on your Firestick, use the remote to navigate to Settings from the home screen. Scroll down and select Accounts & Login, then choose Amazon Account. You will see an option to Sign Out — select it, and the device will ask you to confirm. After you confirm, your Amazon account is removed from that Firestick.
The process takes about one minute. Your Firestick will still work after you sign out, but you will not be able to stream content from your Prime Video library, rent or buy movies, or access other services tied to your Amazon account until you sign back in.
If you are selling, giving away, or returning your Firestick, signing out is the first step. After you sign out, you should also perform a factory reset to remove all your personal data from the device — that is a separate step covered below.
Key Takeaways
- Open Settings, go to Accounts & Login, select Amazon Account, and choose Sign Out to remove your account from the device.
- After signing out, you lose access to Prime Video, purchased content, and any other services linked to your Amazon account on that Firestick.
- Signing out does not erase your personal data, apps, or watch history from the device — a factory reset is needed for that.
- If you forget to sign out before giving away or selling your Firestick, the new owner can sign in with their own account and use the device normally.
What happens to your content and data after you sign out
Signing out removes your account from the Firestick, but it does not delete the apps or data stored on the device itself. Your watch history, saved passwords, and downloaded content remain on the Firestick until you perform a factory reset.
If someone else signs into that Firestick with their own Amazon account, they will see a clean home screen and their own recommendations — they will not see your watch history or personal settings. However, they could potentially access any apps you installed or data you left behind if they dig into the device settings.
Factory reset: when you need to do it
A factory reset erases everything from your Firestick and returns it to the state it was in when it left the factory. You should do this if you are selling, donating, or returning the device, or if you want to completely remove all traces of your account and activity.
To factory reset, go to Settings, then System, then Reset to Factory Defaults. The device will warn you that this action cannot be undone. Confirm, and the Firestick will restart and erase all apps, accounts, settings, and data. This process takes a few minutes.
Always sign out first, then factory reset. If you factory reset without signing out, your Amazon account will still be linked to the device in Amazon's system — you will need to contact Amazon to fully remove it.
Signing back in to your Amazon account
If you sign out by mistake or want to use the Firestick again with your account, go back to Settings, then Accounts & Login, then Amazon Account. Select Sign In, and the device will show you a code on the screen.
On your phone, computer, or tablet, visit amazon.com/mytv and enter that code. Sign in with your Amazon credentials, and the Firestick will automatically connect to your account. You will then have access to your Prime Video library, purchased content, and personalized recommendations again.
Removing a different account from a shared Firestick
If multiple people use the same Firestick and you want to remove only one account, you can do that without affecting the others. Go to Settings, then Accounts & Login, and you will see a list of all accounts on the device. Select the account you want to remove, then choose Remove Account.
Removing an account does not delete that person's watch history or app data from the device — it only disconnects their Amazon account. If you want to erase their data completely, you will need to factory reset the entire Firestick, which removes all accounts and data.
Troubleshooting: what to do if sign out is not working
If the Sign Out option is grayed out or not appearing, restart your Firestick. Unplug it from power for 30 seconds, then plug it back in. Once it boots up, try the sign-out process again.
If you still cannot sign out, check that you have an internet connection — the Firestick needs to be online to disconnect your account from Amazon's servers. If the connection is fine and sign out still will not work, try a factory reset. If you are unable to factory reset or sign out even after restarting, contact Amazon customer service — they can remotely remove your account from the device.
Frequently Asked Questions
Can someone else use the Firestick after I sign out?
Yes. After you sign out, the Firestick is ready for someone else to sign in with their own Amazon account. They will see their own recommendations and content. However, your apps and data remain on the device unless you factory reset it first.
Will signing out delete my Prime Video purchases?
No. Your purchases are tied to your Amazon account, not to the Firestick. When you sign back in on any Firestick or device, your purchases and watch history will be there. Signing out only removes your account from that specific device.
Do I need to sign out before returning a Firestick to Amazon?
Yes. Sign out and factory reset before returning it. This removes your personal data and account information from the device. If you return it without signing out, contact Amazon to confirm they have removed your account from their system.
What if I forgot to sign out before giving my Firestick to someone else?
The new owner can sign in with their own account, and the device will work normally for them. However, your account is still linked to it in Amazon's system. Contact Amazon support and ask them to remove your account from that device to fully disconnect it.
Is there a way to sign out remotely if I do not have the Firestick anymore?
You can manage your devices from your Amazon account online. Go to amazon.com, sign in, and look for "Devices & Accessories" or "Manage Your Content and Devices." You can deregister the Firestick from there, which removes your account from the device.