The fastest way to replace a Fire TV remote
Amazon sells replacement Fire TV remotes directly through their website, and that is usually your fastest option. You can order the same remote model that came with your device, or choose a different one if you want extra features like voice control or a backlit keypad. Most remotes ship within two business days if you have Prime membership, or standard shipping takes five to seven days.
The remote you need depends on which Fire TV device you own. Older Fire TV boxes use different remotes than newer models, and Fire TV Sticks have their own lineup. Before you order, check which generation your device is — you can find this in Settings > Device > About on your Fire TV itself, or look at the model number on the back of the device.
Key Takeaways
- Amazon's website carries replacement remotes for every Fire TV model, with Prime shipping available on most orders.
- Best Buy, Walmart, and Target stock Fire TV remotes in stores and online, so you can pick one up the same day if you need it urgently.
- Third-party remotes from brands like Rii and Gvirtue work with Fire TV but may lack some features or require manual pairing.
- Check your device model number before ordering, because Fire TV boxes, Sticks, and older generations use different remote types.
- If your remote is under warranty, contact Amazon support first — they may send a replacement at no cost.
Buying directly from Amazon
Go to Amazon.com and search for "Fire TV remote" plus your device type — for example, "Fire TV Stick 4K remote" or "Fire TV Cube remote." Amazon lists the official remote for each model, usually priced between $25 and $35 depending on features. The standard remote has basic buttons for navigation and volume; the voice remote adds a microphone so you can search by speaking.
If you have a Prime membership, most remotes may have access to for free two-day shipping. Without Prime, standard shipping costs $5 to $10 and takes five to seven business days. Amazon also sells bundles that include a remote plus batteries, which can save a few dollars if you need both.
Check the product page carefully to confirm it matches your device. The listing will say which Fire TV models it works with — for instance, "Compatible with Fire TV Stick (3rd generation) and later." If you buy the wrong remote, Amazon's return window is 30 days, so you can send it back if it does not pair with your device.
Retail stores that stock Fire TV remotes
Best Buy, Walmart, Target, and most electronics retailers carry Fire TV remotes in their physical stores and online. Best Buy usually has the widest selection, including both official Amazon remotes and third-party options. Walmart and Target stock the basic remote models but may have fewer choices.
Buying in a store means you can take the remote home the same day, which is useful if your remote is broken and you need to use your Fire TV when ready. Prices are usually the same as Amazon — $25 to $35 for an official remote — though some stores run sales during holidays or back-to-school periods.
If you order online from these retailers, shipping times vary. Best Buy offers same-day delivery in some areas and free two-day shipping on most items. Walmart and Target offer free two-day shipping on orders over $35, or you can pick up in store within a few hours in many locations.
Third-party remotes and universal options
Brands like Rii, Gvirtue, and Anker make remotes that work with Fire TV devices and often cost $10 to $20 less than official Amazon remotes. These remotes handle basic navigation and volume control on any Fire TV model, so you do not need to match a specific device type.
The trade-off is that third-party remotes may not include voice search, backlighting, or other premium features. Some require manual pairing through the Fire TV settings menu instead of working when ready out of the box. Read the product reviews carefully to see whether users report pairing problems or missing buttons.
You can find third-party remotes on Amazon, Best Buy, Walmart, and specialty electronics sites. They are worth considering if cost is your main concern, but if you want the same experience as your original remote, an official Amazon remote is the safer choice.
What to check before you order
Your Fire TV device model determines which remote will work. Open Settings on your Fire TV, go to Device, then About, and look for the model number or device name. Write this down or take a screenshot — you will need it when you search for a replacement.
Fire TV Sticks come in multiple generations (2nd gen, 3rd gen, 4K, Max), and each generation may use a different remote. Fire TV Cubes have their own remote. Older Fire TV boxes use remotes that differ from the Stick lineup. If you buy a remote for the wrong generation, it may not pair with your device.
Check the product listing to confirm compatibility before adding to your cart. Most listings include a section that says "Compatible with" followed by a list of device models. If your model is not listed, do not assume it will work — contact the seller first.
If your remote is still under warranty
Fire TV remotes come with a one-year limited warranty from Amazon. If your remote stopped working within that year and the problem is not physical damage, Amazon may send you a replacement at no cost.
Contact Amazon Customer Service through your account or call 1-888-280-4331. Have your order number or device serial number ready. Explain what is wrong with the remote — for example, buttons not responding, or the device not recognizing it. Amazon will ask you to try basic troubleshooting like re-pairing the remote or replacing the batteries. If that does not work, they will usually ship a replacement within a few days.
Pairing a new remote to your Fire TV
Most Fire TV remotes pair automatically when you first use them. Turn on your Fire TV, point the new remote at the device, and press any button. The device should recognize it within a few seconds.
If automatic pairing does not work, go to Settings > Remotes and Bluetooth Devices > Amazon Fire TV Remote, then select "Pair New Remote." Hold the remote about six inches from the Fire TV and press and hold the Home button for 10 seconds. The pairing screen will show when the connection is complete.
If pairing still fails, check that the batteries are fresh and installed correctly. Remove the batteries, wait 30 seconds, then reinsert them. If the remote still does not pair, try a different USB port on your Fire TV or restart the device. If nothing works, the remote may be defective — contact the seller for a return or replacement.
Frequently Asked Questions
Can I use any remote with my Fire TV?
No. Fire TV remotes are specific to Amazon devices. Universal remotes designed for other brands usually do not work with Fire TV. Some third-party remotes are made specifically for Fire TV and will work across most models, but official Amazon remotes are always the safest choice for your specific device generation.
How much does a replacement Fire TV remote cost?
Official Amazon Fire TV remotes range from $25 to $35 depending on features. Basic remotes with navigation buttons cost less; voice remotes with a microphone and backlit keys cost more. Third-party remotes run $10 to $20 but may lack some features.
What if I lose my remote and need to control my Fire TV right away?
read the Fire TV app on your phone from the Apple App Store or Google Play Store. The app lets you navigate and control your Fire TV using your phone as a remote while you wait for a physical remote to arrive. You can also use the Alexa app if you have an Alexa device in your home.
Do I need to buy the exact remote model that came with my device?
Not always. If your device is a recent Fire TV Stick or Fire TV Cube, newer remote models are usually backward compatible. However, older Fire TV boxes may only work with remotes made for that generation. Check the product listing to confirm compatibility with your specific model before ordering.
Can I return a remote if it does not work with my Fire TV?
Yes. Amazon allows returns within 30 days of purchase. Best Buy, Walmart, and Target have similar return windows. Keep your receipt and the original packaging if possible. If you bought from Amazon, start a return through Your Orders in your account, or contact customer service.