Cancel Paramount Plus through your Amazon account, not through Paramount

If you signed up for Paramount Plus as an add-on channel through Amazon Prime Video, you cancel it in your Amazon account settings, not on the Paramount Plus website or app. Amazon handles the billing and subscription management for add-on channels, so Paramount Plus has no record of your payment method or billing cycle — Amazon does.

The cancellation takes effect at the end of your current billing period. You keep access to Paramount Plus until that date, then your subscription stops and you are no longer charged. If you cancel mid-cycle, you do not get a refund for the unused portion of the month.

Key Takeaways

  • Go to your Amazon account settings, not the Paramount Plus app or website, to cancel a subscription you added through Prime Video.
  • Open the "Manage Your Prime Video Channels" section and select Paramount Plus to see the cancel option.
  • Your access continues until the end of your current billing period; cancellation does not stop the service when ready.
  • If you signed up directly on Paramount Plus instead of through Amazon, you must cancel on the Paramount Plus website or app.

Step-by-step cancellation on a computer

Go to Amazon.com and sign in to your account. Hover over "Account & Lists" in the top right corner and select "Your Account" from the dropdown menu.

Scroll down to the "Memberships and Subscriptions" section and click "Manage Your Prime Video Channels." You will see a list of all add-on channels tied to your Amazon account. Find Paramount Plus in the list.

Click on Paramount Plus. A details panel will open showing your subscription status, the next billing date, and a button that says "Cancel Channel" or "Cancel Subscription." Click that button. Amazon will ask you to confirm the cancellation and may offer you a discount to keep the subscription — you can ignore this and proceed with the cancellation.

Step-by-step cancellation on a phone or tablet

Open the Amazon app or go to Amazon.com in your mobile browser and sign in. Tap the menu icon (three horizontal lines) in the bottom right corner of the screen.

Scroll down and tap "Account." Then tap "Memberships and Subscriptions" or "Your Subscriptions," depending on your app version. Tap "Manage Your Prime Video Channels."

Find Paramount Plus in the list and tap it. Tap the "Cancel Channel" or "Cancel Subscription" button. Confirm the cancellation when Amazon asks you to verify.

What happens after you cancel

Your Paramount Plus access remains active until 11:59 p.m. on the last day of your current billing cycle. After that time, you can no longer log in to Paramount Plus through your Amazon account. Any watchlist, saved shows, or viewing history tied to that account will no longer be available.

If you change your mind before the cancellation takes effect, you can reactivate the subscription by going back to "Manage Your Prime Video Channels," finding Paramount Plus, and selecting the option to restart or reactivate. You will be charged again starting with your next billing cycle.

If you signed up directly on Paramount Plus instead

Some people sign up for Paramount Plus directly on the Paramount Plus website or app rather than through Amazon. If you did this, canceling through Amazon will not work because Amazon is not your billing provider.

To check which way you signed up, look at your email receipts. If the receipt says "Amazon" or "Amazon.com," you subscribed through Amazon. If it says "Paramount" or "ViacomCBS," you signed up directly. If you subscribed directly, go to the Paramount Plus website, sign in, go to "Account Settings," and look for a "Manage Subscription" or "Cancel Subscription" option there.

Troubleshooting: the cancel button is not showing

If you see Paramount Plus listed under "Manage Your Prime Video Channels" but no cancel option appears, try signing out of Amazon and signing back in. Sometimes the page does not load fully on the first try.

If the cancel button still does not appear, the subscription may already be canceled or may be in a suspended state. Check the subscription status text on the Paramount Plus listing — it should say "Active" or show a next billing date. If it says "Canceled" or "Suspended," the cancellation is already in progress and will take effect on the date shown.

If you still cannot find the cancel option after refreshing and signing out, contact Amazon customer service through your Amazon account. Go to "Help," search for "Contact Us," and choose the option to chat with or call an Amazon representative. They can cancel the subscription for you and confirm the cancellation date.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Amazon does not refund unused portions of your subscription. Your access continues until the end of your current billing period, and then the subscription ends. If you cancel on the first day of your billing cycle, you lose access to most of that month's service without a refund.

Can I pause my Paramount Plus subscription instead of canceling it?

Amazon does not offer a pause feature for add-on channels. You can only cancel or keep the subscription active. If you want to stop being charged but might reactivate later, cancel now and reactivate when you are ready — there is no penalty for restarting.

What if I cancel but then want to rewatch something I started?

Once your subscription ends, you lose access to all Paramount Plus content, including shows you were watching. Your watchlist and viewing history are tied to your active subscription. If you reactivate later, you start fresh with a new account history.

Do I need to uninstall the Paramount Plus app after canceling?

No. The app will remain on your device, but when your subscription ends, you will not be able to sign in or watch anything. You can leave it installed or delete it — either way, you will not be charged after your cancellation date passes.