Cancel Paramount Plus directly through the Roku channel

The fastest way to cancel Paramount Plus on Roku is to remove the channel from your device. Open your Roku home screen, find the Paramount Plus channel in your list of apps, press the Options button (the star icon on most remotes), and select "Remove channel." This stops the app from running on your TV, but it does not cancel your subscription with Paramount.

Removing the channel is only half the job. Your Paramount Plus account and billing will continue unless you also cancel through Paramount's website or customer service. Many people remove the app thinking they have cancelled, then discover charges on their credit card weeks later. You must do both steps to fully stop the subscription.

Key Takeaways

  • Removing the Paramount Plus channel from Roku stops the app from appearing on your TV but does not cancel your subscription or stop charges.
  • You must cancel your Paramount Plus account separately through Paramount's website, the Paramount Plus app on another device, or by calling their customer service line.
  • Log into your Paramount Plus account, go to Account Settings, and select Cancel Subscription to end your billing.
  • If you signed up through Roku's billing system, you may need to cancel through Roku's subscription settings instead of Paramount's website.
  • Keep your confirmation email after cancellation, as it proves when your subscription ended if a charge appears later.

Cancel through Paramount Plus's website or app

To actually stop your subscription, go to the Paramount Plus website on a computer or tablet and sign into your account. Click on your profile icon in the top right corner, select "Account," then scroll down to find "Subscription" or "Billing." Look for a button that says "Cancel Subscription" or "Manage Subscription" and follow the prompts. Paramount will ask why you are leaving and may offer you a discount to stay, but you can decline and proceed with cancellation.

If you do not have access to a computer, you can also cancel through the Paramount Plus app on a phone or tablet. The steps are the same: open the app, go to your profile, find Account Settings, and select the option to cancel. You will receive a confirmation email with the date your subscription ends. Save this email—if a charge appears after that date, you have proof the subscription should have been cancelled.

Check whether you subscribed through Roku's billing

If you started your Paramount Plus subscription by signing up directly through Roku (rather than going to Paramount's website), your billing may be tied to your Roku account instead of Paramount. In this case, cancelling through Paramount's website may not work because Roku is handling the payment.

To check, go to your Roku account settings on a computer or phone. Sign in, go to "Subscriptions," and look for Paramount Plus in the list. If it appears there, click on it and select "Cancel Subscription." Roku will stop charging you, and you will receive a confirmation. If Paramount Plus does not appear in your Roku subscriptions list, you signed up through Paramount directly and should cancel using the steps above.

What happens after you cancel

Once you cancel, your access to Paramount Plus ends on the date shown in your confirmation email. You can usually watch until the end of your current billing period—if you cancel mid-month, you typically keep access until the first of the next month. After that date, the Paramount Plus app on your Roku will no longer play content, and you will see a message asking you to sign in or start a new subscription.

If you removed the Paramount Plus channel from your Roku before cancelling your account, you can reinstall it later if you decide to resubscribe. Go to the Roku Channel Store, search for Paramount Plus, and add it back to your device. Your old account will still exist if you cancelled through Paramount, so you can sign back in with the same email and password.

Troubleshooting if the cancellation does not go through

Sometimes the cancellation page does not load properly, or you get an error message. If this happens, try cancelling on a different device or browser. Clear your browser's cache and cookies, then sign back into your Paramount Plus account and try again. If the website still will not let you cancel, contact Paramount Plus customer service by phone or through their website's chat feature.

Paramount Plus customer service can cancel your account over the phone if the website is not working. You will need your email address and the payment method on file. They can also tell you when ready whether your subscription is tied to Roku's billing or Paramount's, which saves time if you are unsure. Keep a record of the date and time you called and the name of the representative who helped you, in case you need to dispute a charge later.

Preventing accidental resubscription

After you cancel, do not click "Start Free Trial" or any promotional links in emails from Paramount Plus. These can restart your subscription without warning. If you want to avoid seeing these emails, you can unsubscribe from Paramount's marketing emails through your account settings, though this does not affect your subscription status.

If you have a free trial offer saved to your Roku account or Paramount account, cancelling your paid subscription does not automatically remove the trial offer. You may be prompted to start a free trial the next time you open the app. If you do not want to use the trial, straightforward do not click the offer, or cancel the trial when ready after it starts if you accidentally set up it.

Frequently Asked Questions

Will I lose access to Paramount Plus when ready after I cancel?

No. You can usually watch until the end of your current billing period. If you cancel on the 15th of the month and your billing date is the 1st, you keep access until the 1st of the next month. Your confirmation email will show the exact date your access ends.

Can I cancel through Roku without cancelling through Paramount?

If you subscribed through Roku's billing system, cancelling through Roku stops the charges. If you subscribed directly through Paramount, you must cancel through Paramount even if you remove the app from Roku. Check your Roku subscriptions list to see which system is handling your billing.

What if I see a charge after I cancelled?

Contact Paramount Plus customer service or your credit card company with your cancellation confirmation email. If the charge happened after your subscription end date, Paramount should refund it. If the charge happened on your last billing date before you cancelled, it may be legitimate and non-refundable depending on Paramount's policy.

Can I pause my subscription instead of cancelling?

Paramount Plus does not offer a pause or freeze option. You must either keep your subscription active or cancel it. If you think you might return, cancelling and resubscribing later is your only option.

Do I need to remove the app from Roku to cancel my subscription?

No. Removing the channel from your Roku does not cancel your subscription—it only hides the app. You must cancel your account through Paramount or Roku's billing system separately. However, removing the app is a good final step after you have cancelled to avoid accidentally clicking it.