Cancel through your Amazon account, not Paramount Plus directly

If you subscribed to Paramount Plus as an add-on through Amazon Prime Video, you cancel it in your Amazon account settings, not on the Paramount Plus website or app. Amazon handles the billing and subscription management for add-ons, so Paramount Plus has no record of your payment method or cancellation request. Going to Paramount Plus to cancel will not work—you will still be charged by Amazon.

The cancellation takes effect at the end of your current billing cycle. You keep access to Paramount Plus until that date passes, then your subscription stops and you lose access to the service. This is different from pausing or downgrading; cancellation is permanent until you choose to resubscribe.

Key Takeaways

  • Cancel Paramount Plus through Amazon's website or mobile app under "Your Subscriptions and Memberships," not through Paramount Plus itself.
  • The cancellation takes effect at the end of your current billing period, and you retain access until that date.
  • You can resubscribe to Paramount Plus through Amazon at any time after cancellation without losing your Paramount Plus profile or watchlist.
  • If you created a separate Paramount Plus account outside of Amazon, you will need to cancel that subscription directly with Paramount Plus.
  • Amazon customer service handles billing issues and refunds for add-on subscriptions, not Paramount Plus.

Steps to cancel on a computer

Go to amazon.com and sign in with your Amazon account. In the top right corner, click the account icon (your name or "Account & Lists") and select Your Account from the dropdown menu.

Look for a section called Subscriptions and Memberships or Memberships and Subscriptions—the exact wording varies by region. Click on it. You will see a list of all active add-on subscriptions tied to your Amazon account. Find Paramount Plus in that list and click Cancel Subscription or Edit next to it. Confirm the cancellation when Amazon asks you to verify. Amazon will display the exact date your access ends before you complete the cancellation.

Steps to cancel on the Amazon mobile app

Open the Amazon app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap Your Account, then scroll down and tap Subscriptions and Memberships.

Find Paramount Plus in your active subscriptions and tap on it. Tap Cancel Subscription and confirm. The app will show you the date your access ends. You can take a screenshot of this date for your records if you want to track when your subscription expires.

What happens after you cancel

Amazon stops charging you after your current billing cycle ends. You can continue to watch Paramount Plus content until that final date. After the cancellation date passes, you will no longer be able to log into Paramount Plus or view any content, even if you have a Paramount Plus account created under your email address.

Your Paramount Plus profile, watchlist, and viewing history remain saved in Paramount Plus's system. If you resubscribe later through Amazon or directly through Paramount Plus, your profile will be there waiting for you with all your saved shows and movies intact. This means you do not lose any personalization or recommendations when you cancel.

If you subscribed directly to Paramount Plus instead

Some people create a Paramount Plus account and subscribe directly through the Paramount Plus website or app, separate from Amazon. If that is your situation, canceling through Amazon will not affect your subscription because Amazon is not billing you. You would still be charged by Paramount Plus directly.

To check which way you subscribed, go to your Paramount Plus account settings and look at the payment method listed. If it shows an Amazon payment method, you subscribed through Amazon. If it shows a credit card, debit card, or PayPal, you subscribed directly to Paramount Plus and must cancel there instead. You can contact Paramount Plus support through their website if you are unsure which method you used.

Resubscribing after cancellation

You can resubscribe to Paramount Plus through Amazon at any time after your cancellation takes effect. Go back to the Subscriptions and Memberships section, find Paramount Plus, and select the option to resubscribe. Your billing will resume on the date you choose. Your profile and watchlist from your previous subscription will still be there, and you will pick up where you left off.

Paramount Plus occasionally offers a free trial period through Amazon. Check the subscription page to see if a trial is currently available when you resubscribe. Trial availability changes throughout the year and varies by region.

Frequently Asked Questions

Will I lose my Paramount Plus profile and watchlist if I cancel?

No. Your profile, watchlist, and viewing history stay saved in Paramount Plus even after you cancel. If you resubscribe later, everything will be there. You only lose access to watch content while the subscription is inactive.

Can I cancel Paramount Plus through the Paramount Plus app instead of Amazon?

If you subscribed through Amazon, the Paramount Plus app will not let you cancel because Amazon manages the billing. You must cancel through your Amazon account. The Paramount Plus app may show a "manage subscription" button, but it will direct you back to Amazon or tell you to contact Amazon support.

When does my access end after I cancel?

Your access ends at the end of your current billing cycle. Amazon will show you the exact date when you confirm the cancellation. You can watch Paramount Plus until that date, then the service stops working and you cannot log in.

What if I see a charge after I canceled?

If you are charged after your cancellation date has passed, contact Amazon customer service through your Amazon account. Go to Your Account, select Contact Us, and describe the issue. Amazon handles all billing for add-on subscriptions and can issue a refund if you were charged in error.

Can I pause my Paramount Plus subscription instead of canceling it?

Amazon does not offer a pause option for Paramount Plus add-ons. Your only options are to keep the subscription active or cancel it completely. If you want to stop paying but keep your profile, canceling and resubscribing later is the way to do it.