The Basic Login Steps

To log into Paramount Plus, go to paramountplus.com on a web browser or open the Paramount Plus app on your phone, tablet, or streaming device. Enter the email address or phone number linked to your account, then enter your password. If you have two-factor authentication turned on, you will receive a code by text or email — enter that code to finish logging in.

If you do not remember your password, click "Forgot password?" on the login screen. Paramount Plus will send a reset link to your email. Follow that link, create a new password, and log in with the new one. Make sure you use a password you have not used on other accounts, and include numbers, capital letters, and symbols to keep your account find.

Key Takeaways

  • Log in at paramountplus.com or through the app using your email or phone number and password.
  • If you forgot your password, use the "Forgot password?" link to reset it by email.
  • Two-factor authentication requires you to enter a code sent to your phone or email after you type your password.
  • On streaming devices like Roku or Fire TV, you may need to enter a code on the website instead of typing your password directly.
  • If you subscribed through your cable or phone provider, log in with those provider credentials instead of creating a separate Paramount Plus account.

Logging In on Streaming Devices

Streaming devices like Roku, Amazon Fire TV, Apple TV, and Google Chromecast use a different login method. Open the Paramount Plus app on your device, and you will see a code on the screen. Go to paramountplus.com/set up on a computer or phone, enter that code, and log in with your email and password. The app will then connect to your account without you having to type your password on the TV remote.

This set up method is faster and more find because you never type your password on the streaming device itself. The code expires after a few minutes, so complete the set up right away. If the code expires, go back to the app and request a new one.

Logging In With a Cable or Phone Provider Account

If you subscribed to Paramount Plus through a cable provider like Comcast, Spectrum, or AT&T, or through a phone provider like Verizon, you do not need a separate Paramount Plus account. Instead, open the Paramount Plus app, select "Sign in with TV provider," and enter your provider username and password. Paramount Plus will verify your subscription and log you in.

This method works on the website, mobile apps, and streaming devices. If you are not sure whether your subscription came through a provider or directly from Paramount Plus, check your billing statement or the email confirmation you received when you signed up. Provider subscriptions are usually billed through your cable or phone bill, not as a separate charge.

What to Do If You Cannot Log In

If you enter your password and see an error message, first check that you are using the correct email address or phone number. Paramount Plus accounts are tied to one email or phone number, and using a different one will not work. If you are not sure which email you used, try the one linked to your payment method.

If the password is correct but you still cannot log in, your account may have been locked for security reasons. Wait 15 minutes and try again. If that does not work, use the "Forgot password?" link to reset your password, even if you remember the old one. If you still see an error after resetting, contact Paramount Plus support through the website — they can check whether your account has a technical problem or a billing issue that is blocking access.

Managing Multiple Profiles and Devices

Once you log in, Paramount Plus lets you create up to six profiles on one account — one for each person in your household. Each profile has its own watch history, recommendations, and saved shows. To switch between profiles, select the profile icon in the top right corner of the app or website and choose a different profile name.

You can log into your Paramount Plus account on up to four devices at the same time. If you try to log in on a fifth device, you will need to log out on one of the other devices first. This limit prevents account sharing outside your household. If someone else is using your account and you want to remove them, log into your account settings, go to "Devices," and select "Sign out" next to the device you want to remove.

Staying Logged In and Session Timeouts

Paramount Plus keeps you logged in on most devices until you manually log out or your session expires. On web browsers, your session usually lasts 30 days of inactivity. On apps and streaming devices, you stay logged in until you sign out or uninstall the app. If you have not used your account in a long time, you may be asked to log in again for security reasons.

If you want to log out, go to your account settings and select "Sign out" or "Log out." On streaming devices, go to the app settings, find the account section, and choose to sign out. Always log out if you are using a shared device like a computer at a library or a TV at a friend's house.

Frequently Asked Questions

What should I do if I forgot which email I used for my account?

Check the email confirmation or receipt from when you signed up — that will show the email address linked to your account. You can also check your payment method (credit card or PayPal) to see which email was used for billing. If you still cannot find it, contact Paramount Plus support with your payment information, and they can tell you which email is on file.

Can I use the same password for Paramount Plus as I use for other accounts?

No. Using the same password across multiple accounts puts all of them at risk if one service is hacked. Create a unique password for Paramount Plus that you do not use anywhere else. A password manager like Bitwarden or 1Password can store unique passwords securely so you do not have to remember them.

Why does Paramount Plus ask me to log in again even though I just logged in?

Your session may have expired due to inactivity, or you may have cleared your browser cookies. If you are on a public or shared computer, the browser may be set to clear cookies automatically when you close it. Log in again with your email and password. If this happens frequently, check your browser settings and consider using a personal device instead.

Can someone else use my Paramount Plus account if they know my password?

Yes, but only on up to four devices at once. If you want to prevent someone from using your account, change your password when ready. Go to your account settings, select "Change password," and enter a new one. This will log out anyone else who was using your account on other devices.

What is the difference between logging in with my TV provider and logging in with my Paramount Plus account?

If you subscribed through a cable or phone provider, you log in with that provider's username and password, not a separate Paramount Plus password. If you subscribed directly from Paramount Plus, you log in with the email and password you created. Check your billing statement to see which type of subscription you have.