How to Cancel Paramount Plus

You can cancel Paramount Plus through your account settings on the Paramount Plus website or app, or by contacting Paramount Plus customer service directly. The process takes a few minutes and your access ends when ready if you cancel through your account, or at the end of your current billing cycle if you cancel through customer service. You will not receive a refund for the current billing period, but you can resubscribe at any time.

The method you choose depends on how you subscribed. If you signed up directly with Paramount Plus, you cancel through your account or by calling customer service. If you subscribed through Apple, Google Play, Amazon Prime Video, or another third-party platform, you must cancel through that platform instead — canceling through Paramount Plus alone will not stop the charges.

Key Takeaways

  • Cancellation through your account settings on the website or app takes effect when ready, while cancellation through customer service may end at the end of your billing cycle.
  • You will need to log into your Paramount Plus account or provide your email address to customer service to cancel.
  • Paramount Plus does not refund the current billing period, even if you cancel mid-month.
  • If you subscribed through Apple, Google Play, Amazon Prime Video, or another third-party platform, you must cancel through that platform, not through Paramount Plus directly.
  • You can resubscribe to Paramount Plus at any time after cancellation without penalty or loss of your watchlist and viewing history.

Canceling Through the Paramount Plus Website or App

The fastest way to cancel is through your Paramount Plus account on the website. Log in, go to your account settings (usually found under your profile name or a menu icon), and look for a "Subscription" or "Billing" section. Select the option to cancel or manage your subscription. You will see your current plan and a button or link to cancel. Click it, and Paramount Plus will ask you to confirm the cancellation and may offer you a discount to stay. Your access will end when ready after you confirm.

On the Paramount Plus app, the steps are similar. Open the app, tap your profile icon, go to "Account" or "Settings," find "Subscription" or "Billing," and select the cancel option. The app will walk you through the same confirmation process. After you cancel through the app or website, your subscription ends and you lose access right away. You will not be able to watch content or use any Paramount Plus features once the cancellation is confirmed.

Canceling Through Customer Service

If you cannot find the cancellation option in your account or prefer to speak with someone, you can contact Paramount Plus customer service. Call 1-844-601-0815 or use the chat or email option on the Paramount Plus website under "Help" or "Contact Us." Have your account email address and the phone number associated with your account ready. Customer service can cancel your subscription, though the cancellation may take effect at the end of your current billing cycle rather than when ready.

Customer service cancellations sometimes take 24 to 48 hours to process in their system. If you need your access to stop right away, canceling through your account settings on the website or app is more reliable and faster. When you call, be clear that you want to cancel and ask the representative to confirm the cancellation date in writing or via email so you have a record.

Canceling a Subscription Through a Third-Party Platform

If you subscribed to Paramount Plus through Apple, Google Play, Amazon Prime Video, The Roku Channel, or another third-party service, you must cancel through that platform, not through Paramount Plus directly. Canceling through Paramount Plus will not stop the charges from the third-party service, and you will continue to be billed.

For Apple subscriptions, go to Settings > [Your Name] > Subscriptions > Paramount Plus > Cancel Subscription. For Google Play, open the Google Play app, tap your profile icon, go to Payments and Subscriptions > Subscriptions > Paramount Plus > Cancel Subscription. For Amazon Prime Video, go to Your Account > Prime Video Settings > Manage Your Prime Video Subscription > Cancel Your Subscription. For Roku, go to your Roku account settings, find Subscriptions, select Paramount Plus, and choose Cancel. Each platform has its own process, so check the help section of the service you used if these steps do not match your screen.

What Happens After You Cancel

Once you cancel, you lose access to Paramount Plus when ready if you canceled through the website or app, or at the end of your billing cycle if you canceled through customer service. You will not be refunded for the current month, even if you cancel on the first day of your billing period. Any downloads you made to watch offline will no longer work after your access ends, and you will not be able to stream any content.

If you change your mind, you can resubscribe to Paramount Plus at any time. There is no penalty for canceling and resubscribing, and you will not lose your watchlist or viewing history if you resubscribe with the same account. Your saved shows and movies will be waiting for you when you return.

Troubleshooting Cancellation Problems

If you cannot find the cancellation option in your account, make sure you are logged in as the account owner, not a family member or guest. Some account types or older accounts may have different menu layouts. Try logging out and back in, or clear your browser cache and try again on a different browser.

If you are still stuck, contact Paramount Plus customer service with your account email. They can confirm whether your account is set to cancel and when the cancellation will take effect. If you subscribed through a third party and are still being charged after canceling through Paramount Plus, check your third-party account to make sure the subscription was canceled there as well — this is the most common reason people continue to be charged after attempting to cancel.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No. Paramount Plus does not refund unused portions of your billing period. If you cancel on the 15th of the month and your billing cycle runs from the 1st to the 30th, you will not receive a refund for the remaining 15 days. You will lose access at the end of your billing cycle or when ready, depending on how you canceled.

Can I pause my subscription instead of canceling?

Paramount Plus does not offer a pause or freeze option. Your only choices are to keep your subscription active or cancel it. If you want to stop paying temporarily, you must cancel and resubscribe later when you are ready to use it again.

What if I subscribed through my cable or phone provider?

If Paramount Plus came bundled with your cable, satellite, or phone plan, you cannot cancel it through the Paramount Plus website. Contact your cable or phone provider and ask them to remove Paramount Plus from your account. They will handle the cancellation and billing.

How long does it take to cancel?

Cancellation through the website or app is when ready — you lose access right away. Cancellation through customer service may take 24 to 48 hours to process, and your access may end at the end of your billing cycle instead of when ready.

Can I cancel if I have a promotional rate or free trial?

Yes. You can cancel at any time, even during a free trial or promotional period. If you cancel during a free trial, you will not be charged. If you cancel during a promotional rate, you will stop being charged after the current billing cycle ends.