Cancel Paramount+ Through Your Account Settings
To cancel Paramount+, log into your account on the Paramount+ website or app, go to your account settings, find the subscription section, and select the option to cancel. The process takes about two minutes. You will see a confirmation screen asking why you are canceling — this is optional to answer — and then a final confirmation that your subscription has ended.
Your access continues until the end of your current billing cycle. If you paid for a monthly subscription on the 15th, you can cancel on the 16th and still watch until the 15th of next month. If you paid for an annual plan, you keep access through the anniversary date of when you paid.
After you cancel, Paramount+ will send a confirmation email to the address on your account. Save this email as proof of cancellation in case you are charged again by mistake.
Key Takeaways
- You can cancel Paramount+ directly through your account settings on the website or mobile app without calling customer service.
- Your access continues through the end of your current billing period, whether you pay monthly or annually.
- If you subscribed through a third-party service like Apple, Amazon, or Google Play, you must cancel through that service instead of Paramount+ itself.
- Paramount+ will email a cancellation confirmation — keep it in case you are charged after canceling.
- You can reactivate your account at any time by logging back in and restarting your subscription.
Cancel a Subscription Purchased Through Apple, Amazon, or Google Play
If you signed up for Paramount+ through Apple App Store, Amazon Prime Video Channels, or Google Play, you cannot cancel through Paramount+ settings. Instead, you must cancel through the service where you paid.
For Apple: Open the Settings app on your iPhone or iPad, tap your name at the top, select Subscriptions, find Paramount+, and tap Cancel Subscription. On a Mac, open System Settings, click your name, select Subscriptions, find Paramount+, and click Manage. On a computer browser, go to appleid.apple.com, sign in, click Subscriptions, find Paramount+, and click Modify.
For Amazon Prime Video Channels: Go to primevideo.com, sign in, select Your Account, then Memberships and Subscriptions, find Paramount+, and click Cancel Channel. You can also cancel through the Prime Video app by going to Account, Subscriptions, and selecting Paramount+.
For Google Play: Open the Google Play app on your Android device, tap your profile icon, select Subscriptions, find Paramount+, and tap Cancel Subscription. On a browser, go to play.google.com, sign in, click your profile, select Subscriptions, find Paramount+, and click Manage, then Cancel Subscription.
What Happens After You Cancel
Once your billing cycle ends, you lose access to Paramount+ when ready. You cannot watch shows or movies, and you cannot read content to watch offline. Any downloaded episodes or movies are removed from your device.
Your account information, watch history, and saved shows remain stored for up to 10 months. If you reactivate your subscription within that window, your profile and recommendations will be exactly as you left them. After 10 months of inactivity, Paramount+ may delete your account data.
You will not be charged again after your cancellation takes effect, unless you manually restart your subscription or sign up for a new one.
Reactivate Your Paramount+ Subscription
To restart Paramount+ after canceling, log back into your account on the website or app. You will see a prompt to restart your subscription. Select your plan — monthly or annual — and enter your payment method. Your subscription begins when ready and you regain full access.
If you canceled more than 10 months ago and your account was deleted, you will need to create a new account and sign up as a new subscriber. You will not recover your old watch history or saved shows.
Troubleshooting: You Are Still Charged After Canceling
If you see a charge from Paramount+ after your cancellation date, first check your confirmation email to verify the cancellation was processed. Log into your Paramount+ account and check the subscription section — it should show "No Active Subscription" or a date when your access ended.
If the account shows no active subscription but you were charged, contact Paramount+ customer service through the Help section of the website or app. Have your confirmation email and the charge receipt ready. Paramount+ can issue a refund for charges made after your cancellation date, though this usually takes 5 to 10 business days to appear in your bank account or on your credit card.
If you subscribed through Apple, Amazon, or Google Play and were charged after canceling, contact that service's customer support instead. They handle the billing and can reverse the charge more quickly than Paramount+ can.
Frequently Asked Questions
Will I lose my watch history and saved shows when I cancel?
No. Your watch history, saved shows, and profile settings stay on your account for up to 10 months after you cancel. If you reactivate within that time, everything will be there. After 10 months of no activity, Paramount+ may delete your account data.
Can I get a refund if I cancel in the middle of my billing cycle?
No. Paramount+ does not refund unused time in your current billing cycle. You keep access through the end of the cycle you already paid for, but you will not receive money back for the remaining days.
What if I subscribed through my cable or phone provider?
If Paramount+ came bundled with your cable, phone, or internet plan, you cannot cancel it through Paramount+ or a third-party app. Contact your provider directly and ask them to remove Paramount+ from your account. You will keep access until your provider processes the removal, which usually takes one to three business days.
Can I pause my subscription instead of canceling?
Paramount+ does not offer a pause feature. Your only options are to keep your subscription active or cancel it. If you want to stop paying temporarily, you must cancel and then reactivate later.
How do I know my cancellation went through?
You will see a confirmation message on the screen when ready after you cancel, and Paramount+ will send a confirmation email to your account address. Log back into your account a few minutes later — the subscription section should show your access ends on a specific date, not that you have an active subscription.