How to Cancel Paramount+ in Three Steps

You can cancel your Paramount+ subscription through your account settings on any device—phone, tablet, or computer. The cancellation takes effect at the end of your current billing cycle, so you keep access until then. You do not need to contact customer service unless something goes wrong during the process.

The steps are the same whether you subscribed directly through Paramount+ or through another service like Apple, Amazon, or Roku. If you signed up through a third-party platform, you may need to cancel there instead of on the Paramount+ website.

Key Takeaways

  • Cancellation through the Paramount+ website or app takes effect at the end of your current billing period, not when ready.
  • If you subscribed through Apple, Amazon Prime Video, or another third-party service, you must cancel through that platform, not through Paramount+ directly.
  • You can reactivate your account at any time by signing back in and restarting your subscription without losing your saved preferences.
  • Paramount+ customer service can be reached by phone or through the help section of the app if you run into problems during cancellation.

Cancel Directly Through Paramount+ Website or App

Open the Paramount+ app or go to paramountplus.com and sign in with your email and password. On a computer, look for your profile icon in the top right corner and select it. On a phone or tablet, tap the menu icon (three horizontal lines) and find your profile.

Select Account or Settings from the menu. Scroll down until you see Subscription or Billing. Tap or click Manage Subscription, then look for the option that says Cancel Subscription or End Membership. Paramount+ will ask you to confirm and may offer you a discount to stay—you can decline and proceed with cancellation.

After you confirm, you will see a message showing your cancellation is complete and your access ends on a specific date. Write down that date. You will be able to watch until midnight on that day, then your account locks.

Cancel If You Subscribed Through a Third-Party Service

If you signed up for Paramount+ through Apple, Amazon Prime Video, Google Play, Roku, or another platform, you must cancel through that service, not through Paramount+ itself. Canceling on the Paramount+ website will not work because the subscription is managed by the third party.

Apple (iPhone, iPad, Mac): Open Settings, tap your name, select Subscriptions, find Paramount+, and tap Cancel Subscription. Amazon Prime Video: Go to Your Account, select Prime Video Settings, find Manage Your Prime Video Membership, and choose Cancel Membership. Google Play: Open the Play Store app, tap your profile icon, go to Payments and subscriptions, select Subscriptions, tap Paramount+, and choose Cancel subscription. Roku: Go to Settings on your Roku device, select Subscriptions, find Paramount+, and select Cancel.

The cancellation will process through that platform and take effect at the end of your billing cycle there. You may receive a confirmation email from both the third-party service and Paramount+.

What Happens After You Cancel

Your account remains active until the end of your current billing period. If you were charged on the 15th of the month, you keep full access until the 15th of the next month. You can continue watching shows and movies, downloading content to your device, and using all features until that date arrives.

After your access ends, you will see a message asking you to restart your subscription if you want to continue. Your watch history, saved shows, and user profile stay on file for 10 months. If you reactivate within that time, you will see your saved preferences and can pick up where you left off.

Reactivating Your Account Later

You can restart your Paramount+ subscription at any time by signing back into your account and selecting Restart Subscription or Renew Membership. You will be charged the current subscription price, which may be different from what you paid before. Paramount+ sometimes offers discounts to returning subscribers, so check the restart page to see if one is available.

If you reactivate within 10 months of canceling, your profile, watch history, and saved shows will be waiting for you. After 10 months, your account data is deleted and you will start fresh if you resubscribe.

Troubleshooting Cancellation Problems

If the Cancel Subscription button does not appear or you get an error message, try signing out and signing back in. Clear your browser cache if you are using a computer, or uninstall and reinstall the app on your phone. Make sure you are looking in the right section—some accounts show Manage Subscription under Account, while others show it under Billing.

If you subscribed through a third-party service and cannot find the cancellation option there, contact that service's customer support. Paramount+ support cannot cancel subscriptions managed by Apple, Amazon, or other platforms. You can reach Paramount+ support through the Help section in the app or by calling their phone line if you have a direct subscription issue.

Frequently Asked Questions

Will I lose my watch history and saved shows when I cancel?

No. Your watch history, saved shows, and profile settings stay on file for 10 months after cancellation. If you reactivate within that time, everything will be there. After 10 months, the data is deleted.

Can I cancel in the middle of my billing cycle?

Yes, but you will keep access until the end of your current billing period. You will not be charged again after that date. Paramount+ does not offer refunds for unused time in your current cycle.

What if I subscribed through my cable or phone provider?

If Paramount+ came bundled with your cable, phone, or internet plan, you cannot cancel it through the Paramount+ website. Contact your provider directly and ask them to remove Paramount+ from your account. Your provider controls the subscription.

Do I need to contact customer service to cancel?

No. You can cancel entirely through the app or website. Contact support only if you run into a technical problem during cancellation or if you subscribed through a third party and cannot find the cancellation option.

Can I pause my subscription instead of canceling?

Paramount+ does not offer a pause feature. Your options are to keep your subscription active or cancel it. You can always reactivate later if you want to return.