Cancel Paramount+ Through Your Prime Video Account

To cancel Paramount+ on Prime, go to your Prime Video account settings, find the Paramount+ subscription in your memberships list, and select the option to cancel. The process takes about two minutes and stops your charges when ready—though you keep access until your current billing period ends. You do not need to contact Paramount or Prime support unless something goes wrong during these steps.

The key difference: when you subscribe to Paramount+ through Prime Video, you are canceling a Prime add-on, not a standalone Paramount+ account. This means your cancellation happens in Prime's system, not Paramount's, and Prime handles the refund if you are within a certain window.

Key Takeaways

  • Log into your Amazon Prime Video account on a web browser, go to Account Settings, and select Memberships and Subscriptions to find Paramount+.
  • Click Cancel Membership next to Paramount+ and confirm the cancellation—you will keep access through the end of your current billing cycle.
  • If you cancel within three days of being charged, you may receive a refund; after that, the charge is final for that billing period.
  • You can resubscribe to Paramount+ through Prime at any time without losing your Paramount+ viewing history or saved shows.

Step-by-Step Cancellation on a Computer

Open a web browser and go to primevideo.com. Sign in with your Amazon account if you are not already logged in. In the top right corner, click on your account icon or name, then select Account Settings from the dropdown menu.

Once in Account Settings, look for the section labeled Memberships and Subscriptions (sometimes called Prime Video Channels). Scroll down until you see Paramount+ listed. Click on the Paramount+ entry, and you will see a button that says Cancel Membership or Manage Membership. Click Cancel Membership. A confirmation screen will appear asking why you are canceling—this is optional to answer, but Amazon uses the feedback to improve. Click the final confirmation button to complete the cancellation.

Your Paramount+ access continues until the end of your current billing period. After that date, the channel disappears from your Prime Video home screen. You will receive a confirmation email from Amazon within a few minutes.

Canceling on the Prime Video App or Alexa Device

If you use the Prime Video app on a phone, tablet, or streaming device, the process is slightly different because app menus vary by device. The most reliable method is still to cancel through the website, but you can also try the app route: open Prime Video, go to your profile or account menu, select Memberships or Subscriptions, find Paramount+, and look for a Cancel or Manage option.

On some devices—particularly Fire TV or Fire tablets—the Manage Membership button may not appear in the app. If you cannot find it, use a web browser instead. For Alexa devices, you cannot manage subscriptions through voice commands; you must use the website or app.

Refunds and Timing

Amazon refunds charges for Paramount+ only if you cancel within three days of being charged. The charge date depends on when you originally subscribed and whether you chose monthly or annual billing. If you cancel after the three-day window, that month's or year's charge is final, but you will not be charged again after your access ends.

To check your charge date and see if you fall within the refund window, go to Your Account on Amazon.com, select Your Orders, and look for the Paramount+ charge. The date listed is when you were billed. If today is within three days of that date, you are may be able to access for a refund. Contact Amazon customer service through the website if you believe you may have access to but did not receive one automatically.

What Happens After You Cancel

Once your current billing period ends, Paramount+ stops appearing in your Prime Video library. Any shows you saved or watched continue to exist in your Paramount+ account if you resubscribe later—Paramount does not delete your history. If you subscribed to Paramount+ directly (not through Prime), that separate account remains active and unaffected by canceling the Prime add-on.

You can resubscribe to Paramount+ through Prime Video at any time by going back to Memberships and Subscriptions and selecting Add Membership next to Paramount+. The first month is often discounted if you are a returning customer. Your Prime membership itself is not affected by canceling Paramount+.

Troubleshooting Common Issues

If you cannot find Paramount+ in your Memberships and Subscriptions list, it may already be canceled, or you may be looking in the wrong account. Make sure you are signed into the correct Amazon account—some households have multiple accounts. If you subscribed on a different account or device, you need to cancel from that same account.

If the Cancel Membership button does not appear, try refreshing the page or clearing your browser cache. If the problem persists, contact Amazon customer service through the Contact Us link at the bottom of the Amazon website. Have your order number or the email confirmation of your Paramount+ subscription ready. Amazon support can cancel the subscription manually if the website tool is not working.

Frequently Asked Questions

Do I lose my Paramount+ account when I cancel through Prime?

No. Canceling the Prime add-on only stops your charges and Prime access. If you have a separate Paramount+ account created directly with Paramount, that account and all your saved shows remain. Your viewing history and watchlist stay with Paramount+ if you resubscribe later.

Can I get a refund if I cancel mid-month?

Only if you cancel within three days of being charged. After that, the charge for that month is final. You will not be charged again once your access ends. Check your order history on Amazon to see your charge date and whether you fall within the refund window.

What if I want to cancel but keep my Prime membership?

Canceling Paramount+ does not affect your Prime membership at all. Prime Video, Prime shipping, and all other Prime benefits continue. You are only removing the Paramount+ add-on channel from your Prime Video account.

Will I be charged again if I cancel and then resubscribe?

No. Once you cancel, charges stop. If you resubscribe later, you start a new subscription and are charged according to the plan you choose at that time. Returning customers sometimes see a discounted first month offer.

How long does it take for the cancellation to go into effect?

The cancellation is when ready in your account, but you keep access through the end of your current billing period. For example, if you are charged on the 15th of each month and cancel on the 20th, you keep access until the 15th of the next month, then it stops.