Cancel during your free trial by going to Account Settings and selecting Cancel Membership
To stop your Paramount Plus free trial before the paid subscription begins, log into your account on the Paramount Plus website or app, open Account Settings, find the Membership section, and select Cancel Membership. The system will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed. Your access continues until the end of your free trial period, even after you cancel.
The exact steps differ slightly depending on whether you signed up through the Paramount Plus website directly, through a third-party platform like Apple or Amazon, or through a cable provider. Each route requires you to cancel in the same place you signed up. If you subscribed through an app store or another service, you must cancel there, not on the Paramount Plus website itself.
Key Takeaways
- You must cancel before your free trial ends or you will be charged for the first month of the paid subscription.
- If you signed up through Apple, Amazon, Google Play, or a cable provider, you cancel the subscription through that platform, not through Paramount Plus directly.
- After you cancel, you keep access to Paramount Plus for the remainder of your free trial period.
- Paramount Plus may show you a discount offer after you request cancellation — you can accept it or proceed with canceling without the discount.
Canceling a subscription you started on the Paramount Plus website
Open the Paramount Plus website or app and sign in with your email and password. Tap or click the profile icon in the top right corner, then select Account from the dropdown menu. Under the Membership section, you will see your current plan and the date your free trial ends. Click or tap Cancel Membership.
Paramount Plus will show you a confirmation screen explaining that your access will end on your trial end date. You may see an offer for a discounted subscription — typically a lower monthly rate for the first few months. If you want to keep the subscription at that price, select Accept Offer. If you want to cancel without accepting, select Cancel Membership again to confirm. Your account will be marked as canceled, and you will receive a confirmation email.
Canceling if you signed up through Apple, Amazon, or Google Play
If you created your Paramount Plus account through the Apple App Store, Amazon Prime Video Channels, or Google Play, you must cancel through that platform, not through Paramount Plus itself. Canceling on the Paramount Plus website will not stop the charges from your app store or service.
For Apple: Open the Settings app on your iPhone, iPad, or Mac. Tap or click your name at the top, then Subscriptions. Find Paramount Plus and tap or click it. Select Cancel Subscription and confirm. For Amazon Prime Video Channels: Go to Amazon.com, open Your Account, select Memberships and Subscriptions, find Paramount Plus, and click Cancel Channel. For Google Play: Open the Google Play app on your Android device, tap your profile icon, select Payments and Subscriptions, then Subscriptions. Find Paramount Plus and tap Cancel Subscription.
Canceling if you subscribed through a cable or internet provider
Some cable and internet providers include Paramount Plus as part of a bundle or offer it as an add-on channel. If you signed up through a provider like Comcast Xfinity, Charter Spectrum, or Dish, you must cancel through that provider's account portal or by calling their customer service line.
Log into your cable provider's website or app and look for a section called Subscriptions, Add-ons, or Channels. Find Paramount Plus and select Remove or Cancel. If you cannot find it online, call your provider's customer service number — it is on your bill — and ask them to remove Paramount Plus from your account. They will confirm the cancellation date and whether any charges will explore.
What happens after you cancel
After you cancel, your Paramount Plus account remains active until the end of your free trial period. You can continue watching shows and movies for the rest of the trial at no cost. On the day after your trial ends, your access will stop and you will no longer be able to log in.
If you change your mind and want to reactivate your subscription before the trial ends, you can sign back in and select Reactivate Membership from your Account Settings. You will be charged when ready for the first month. If you wait until after the trial ends, you can create a new account and start a new free trial, though Paramount Plus may not offer another trial if you have used one before.
If you were already charged after canceling
If you see a charge on your credit card or bank statement after you canceled, it usually means the cancellation did not go through before the trial ended, or the cancellation was processed after the billing date. Contact Paramount Plus customer service through the Help section of the website or app and provide them with your account email and the date you attempted to cancel.
Paramount Plus customer service can review your cancellation request and may issue a refund if the charge went through after you canceled. Keep your confirmation email from the cancellation as proof of when you requested it. If you subscribed through a third-party platform and were charged there, contact that platform's customer service instead — they handle the refund, not Paramount Plus.
Frequently Asked Questions
What happens if I cancel after my free trial ends?
If you cancel after being charged for your first paid month, Paramount Plus will not refund that month's payment. Your access will end on the date your current billing cycle ends, not when ready. To avoid charges, cancel before your trial end date.
Can I pause my subscription instead of canceling?
Paramount Plus does not offer a pause or freeze option. You can only cancel or keep your subscription active. If you want to stop paying temporarily, you must cancel and can restart a new subscription later.
Will I lose my watchlist and saved shows if I cancel?
Your watchlist and viewing history are tied to your account. If you cancel and later restart a subscription with the same email address, your watchlist and history will still be there. If you create a new account with a different email, you will start fresh.
How do I know if my cancellation went through?
After you cancel, you should receive a confirmation email at the address associated with your account within a few minutes. Check your email inbox and spam folder. You can also log back into your account and check Account Settings — it should say "No active membership" or show a Reactivate option instead of Cancel.
Can I get a refund if I cancel partway through my free trial?
No. Free trials are non-refundable. Once you cancel, you keep access until the trial end date, but Paramount Plus will not refund any portion of the trial period.