Cancel through Amazon Prime Video, not through Paramount Plus
When you subscribe to Paramount Plus as an add-on channel through Amazon Prime Video, you cancel it in your Amazon account, not in the Paramount Plus app or website. Amazon handles the billing and the subscription, so Amazon is where you go to stop the charges. Paramount Plus will not have a cancel button that works for Prime add-ons—if you try to cancel there, nothing will happen to your Amazon subscription.
The cancellation takes effect at the end of your current billing cycle. You keep access to Paramount Plus until that date passes, then your subscription ends and you lose access. There is no refund for the unused portion of the month.
Key Takeaways
- You cancel Paramount Plus through Amazon Prime Video settings, not through the Paramount Plus app or website.
- The subscription ends at the end of your current billing period, and you retain access until that date.
- You can cancel on a computer, phone, or tablet using your Amazon account.
- If you want to keep Paramount Plus but change how you pay, you can move to a direct subscription with Paramount Plus instead.
Steps to cancel on a computer
Go to amazon.com and sign in to your account. Hover over your account name in the top right corner and select "Your Account" from the menu that appears.
Look for "Prime Video" or "Memberships and Subscriptions" in the menu on the left side of the page. Click on it. You should see a list of your active subscriptions, including Paramount Plus. Find Paramount Plus in that list and click "Manage" or "Edit" next to it.
Select "Cancel Channel" or "Cancel Subscription." Amazon will ask you to confirm. Click the final confirmation button, and the cancellation is complete. You will receive an email confirming the cancellation and the date your access ends.
Steps to cancel on a phone or tablet
Open the Amazon Prime Video app or go to amazon.com in your mobile browser and sign in. Tap the menu icon (three horizontal lines) in the bottom right corner of the screen.
Scroll down and tap "Your Subscriptions" or "Memberships and Subscriptions." Find Paramount Plus in the list and tap "Manage" or the settings icon next to it. Select "Cancel Channel" or "Cancel Subscription," then confirm your choice when Amazon asks you to.
You will see a confirmation message on screen and receive an email with the cancellation details and your final access date.
What happens after you cancel
Your Paramount Plus access ends on the last day of your billing cycle. After that date, you cannot watch anything on Paramount Plus, even if you still have the app installed on your device. Your Amazon Prime membership itself is not affected—you keep all other Prime benefits like Prime Video's main library, Prime shipping, and any other add-on channels you subscribe to.
If you change your mind before the cancellation date, you can resubscribe to Paramount Plus through Amazon Prime Video at any time. You will be charged the full subscription price for the new billing cycle.
Moving to a direct Paramount Plus subscription instead
If you want to keep Paramount Plus but prefer to pay Paramount directly instead of through Amazon, you can cancel the Amazon add-on and start a separate subscription on the Paramount Plus website. This gives you the same service but you manage the subscription and billing with Paramount instead of Amazon.
To do this, first sign up for Paramount Plus directly at paramountplus.com before you cancel through Amazon. Once your direct subscription is active, cancel the Amazon add-on using the steps above. There will be a gap in your access if you cancel the Amazon subscription before the direct one starts, so make sure the direct subscription is confirmed and active first.
Troubleshooting if the cancel button does not appear
If you cannot find the Paramount Plus subscription in your Amazon account, it may be linked to a different Amazon account. Check that you are signed into the correct account—the one you used when you first added Paramount Plus.
If you are signed into the right account and still do not see Paramount Plus listed, the subscription may have already been canceled. Check your email for a cancellation confirmation from Amazon. If you see charges for Paramount Plus on your Amazon bill but cannot find the subscription in your account, contact Amazon customer service through your account settings. They can locate the subscription and cancel it for you.
Frequently Asked Questions
Will I get a refund if I cancel in the middle of a billing cycle?
No. Amazon does not refund the unused portion of your subscription. Your access ends at the end of your current billing period, but you do not receive money back for the days remaining after you cancel.
Can I cancel Paramount Plus through the Paramount Plus app?
Not if you subscribed through Amazon Prime Video. The Paramount Plus app does not have the ability to cancel Amazon add-on subscriptions. You must cancel through your Amazon account. If you try to cancel in the Paramount Plus app, it will either do nothing or direct you to manage the subscription through Amazon.
What if I want to pause my subscription instead of canceling?
Amazon Prime Video does not offer a pause feature for add-on channels. You can only cancel or keep the subscription active. If you want to stop paying temporarily, you will need to cancel and resubscribe later.
How long does it take for the cancellation to go through?
The cancellation is when ready in your Amazon account, but your access to Paramount Plus continues until the end of your current billing cycle. You will receive a confirmation email right away with the exact date your access will end.
Can I cancel if I have a free trial?
Yes. If you are still in a free trial period, you can cancel at any time and you will not be charged. Your access ends when ready when you cancel a free trial, not at the end of a billing cycle.