Cancel Paramount Plus directly through the Roku channel

The fastest way to cancel Paramount Plus on Roku is to remove the channel from your device and then contact Paramount Plus to confirm the cancellation. Roku does not process the cancellation itself — it only removes the app. You must reach out to Paramount Plus separately to stop the charges, because removing the channel alone does not automatically end your subscription.

To remove the Paramount Plus channel from Roku, go to your Roku home screen, highlight the Paramount Plus tile, press the Options button (the star icon on most remotes), and select "Remove channel." The app will disappear from your home screen when ready. However, this step only deletes the app from your device — your subscription account remains active and will continue to charge your payment method.

Key Takeaways

  • Removing the Paramount Plus channel from Roku does not cancel your subscription; you must contact Paramount Plus directly to stop charges.
  • You can cancel through the Paramount Plus website, the mobile app, or by calling customer service at 1-844-839-9675.
  • Have your account email and the payment method you used ready before you contact them.
  • Cancellations typically take effect at the end of your current billing cycle, not when ready.
  • If you subscribed through a third party like Amazon Prime Video Channels or Apple TV Channels, you must cancel through that service instead.

Cancel through the Paramount Plus website or app

Log into your Paramount Plus account on a computer, phone, or tablet and go to your account settings. Look for "Subscription" or "Billing" in the menu — the exact wording varies depending on whether you have a free or paid account. Select the option to manage or change your subscription, then choose "Cancel Subscription" or "Cancel Plan."

Paramount Plus will ask you to confirm the cancellation and may offer you a discount to stay. You can decline and proceed with the cancellation. You will receive a confirmation email at the address tied to your account. Keep this email as proof of cancellation in case charges continue.

Cancel by phone with Paramount Plus customer service

If you prefer to speak with someone, call Paramount Plus customer service at 1-844-839-9675. Have your account email address and the last four digits of the payment method on file ready before you call. The representative will verify your identity, confirm your subscription details, and process the cancellation.

Ask the representative for a confirmation number and note the date and time of your call. Request that they email you a cancellation confirmation as well. This creates a paper trail if you are charged after cancellation.

If you subscribed through a third-party service

If you signed up for Paramount Plus through Amazon Prime Video Channels, Apple TV Channels, The Roku Channel, or another bundled service, you cannot cancel directly with Paramount Plus. Instead, you must cancel through the service where you subscribed.

For Amazon Prime Video Channels, go to your Prime account settings, find "Manage Your Prime Video Channels," locate Paramount Plus, and select "Cancel Channel." For Apple TV Channels, open the Apple TV app, go to Account Settings, select Subscriptions, find Paramount Plus, and tap "Cancel Subscription." For Roku Channel subscriptions, go to your Roku account on the Roku website, select "Subscriptions," find Paramount Plus, and choose "Cancel."

What happens after you cancel

Your access to Paramount Plus content ends at the end of your current billing cycle. If you paid monthly, you can watch until the last day of that month. If you paid annually, you can watch until the anniversary date of your subscription. You will not receive a refund for the unused portion of your subscription.

After the cancellation date passes, the Paramount Plus app will no longer work on your Roku or any other device. If you want to watch again later, you can resubscribe at any time, but you will start a new subscription at the current price.

Troubleshooting: charges continue after cancellation

If you are still charged after your cancellation date, log back into your Paramount Plus account and check the subscription status. Sometimes a cancellation does not process correctly. Contact customer service again with your cancellation confirmation number and the date you cancelled. They can investigate whether the cancellation went through and issue a refund if you were charged in error.

If Paramount Plus does not resolve it, contact your bank or credit card company and dispute the charge. Provide them with your cancellation confirmation email and the dates you were charged. Your bank can reverse unauthorized charges and may open an investigation with Paramount Plus.

Frequently Asked Questions

Do I lose access when ready after I cancel?

No. You can watch Paramount Plus until the end of your current billing period. If you cancel mid-month on a monthly plan, you keep access until the last day of that month. Annual plans work the same way — you keep access until the anniversary date of your subscription.

Can I get a refund for the unused part of my subscription?

Paramount Plus does not refund unused time on monthly or annual plans. You keep access until your billing cycle ends, but you will not receive money back. If you were charged twice in one month or charged after cancellation, contact customer service to request a refund for the error.

What if I subscribed through my cable or phone provider?

If Paramount Plus came bundled with your cable, satellite, or phone plan, you cannot cancel it separately. Contact your provider's customer service to remove Paramount Plus from your account. They will handle the cancellation and confirm when it takes effect.

Can I pause my subscription instead of canceling?

Paramount Plus does not offer a pause or freeze option. You can only cancel or keep your subscription active. If you want to stop charges temporarily, you must cancel and resubscribe later.

How long does it take for the cancellation to show up?

Cancellations take effect at the end of your current billing cycle, which can be up to 30 days away depending on when you signed up. You will not see the change in your account status until that date arrives. If you cancel on the first day of your billing cycle, you may have to wait nearly a full month before access ends.