Cancel Paramount Plus Through Your Amazon Prime Account

To cancel Paramount Plus when you subscribed through Amazon Prime, you do not go to Paramount Plus directly. Instead, you manage the subscription in your Amazon account under the Prime Video Channels section. Amazon handles the billing and the cancellation, not Paramount Plus.

The cancellation takes effect at the end of your current billing cycle. If you cancel mid-month, you keep access until that cycle ends and are not charged again. Amazon will send you a confirmation email once the cancellation is complete.

Key Takeaways

  • Cancel through Amazon Prime Video Channels in your Amazon account settings, not through the Paramount Plus app or website.
  • Your access continues until the end of your current billing period, and you will not be charged for the next cycle.
  • You can cancel on a computer, phone, or tablet using the same Amazon account you used to start the subscription.
  • If you want to pause instead of fully cancel, Amazon offers a temporary suspension option that lasts up to three months.
  • Cancellation takes effect when ready in your account, though you may see the charge appear on your next statement if it was already processed.

Steps to Cancel on a Computer

Open a web browser and go to Amazon.com. Sign in with the same Amazon account you use for Prime Video. In the top right corner, click the account menu (usually your name or "Account & Lists") and select "Your Account."

Scroll down and look for "Prime Video Channel Subscriptions" or "Memberships and Subscriptions." Click on it. You will see a list of all active channel subscriptions tied to your Prime account. Find Paramount Plus in that list and click "Cancel Channel" or "Manage" next to it. Confirm the cancellation when prompted.

Steps to Cancel on a Phone or Tablet

Open the Amazon Prime Video app or go to Amazon.com in your mobile browser. Sign in if needed. Tap the menu icon (three horizontal lines) in the bottom right corner of the app, or tap "Account & Lists" if using the browser.

Select "Your Subscriptions" or "Memberships and Subscriptions." Find Paramount Plus and tap "Manage Subscription" or "Cancel." Follow the on-screen prompts to confirm. The process is the same whether you use an iPhone, Android phone, or tablet.

What Happens After You Cancel

Your Paramount Plus access stops at the end of your current billing cycle. If you are mid-cycle when you cancel, you can still watch until that date arrives. After the cancellation date passes, you will no longer be able to log into Paramount Plus through Amazon Prime, and the channel will disappear from your Prime Video menu.

If you want to resubscribe later, you can add Paramount Plus back to your Prime account at any time using the same steps you used to cancel. There is no penalty for canceling and resubscribing, and you will not lose any saved preferences or watchlist items in your Paramount Plus account itself.

Pausing Instead of Canceling

Amazon allows you to pause a Prime Video Channel subscription for up to three months instead of canceling outright. During the pause, you are not charged, but your subscription remains active. When the pause ends, billing resumes automatically.

To pause, follow the same steps as cancellation but look for a "Pause Subscription" or "Pause Channel" option instead of "Cancel." This is useful if you want to take a break but plan to return soon without losing your account details or preferences.

Troubleshooting Common Issues

If you cannot find Paramount Plus in your subscriptions list, it may already be canceled, or it may be listed under a different name. Check your email for any confirmation messages from Amazon about the subscription status. You can also contact Amazon customer service through your account to verify whether the subscription is active.

If you see a charge after canceling, it likely processed before your cancellation request went through. Contact Amazon customer service with your order number, and they can issue a refund if the charge occurred after your cancellation date. Keep your confirmation email from the cancellation as proof of when you canceled.

Frequently Asked Questions

Will I lose my Paramount Plus account if I cancel through Amazon?

No. Your Paramount Plus account itself remains active. You are only canceling the subscription method through Amazon Prime. If you created a separate Paramount Plus account, you can still log in directly to Paramount Plus after canceling the Amazon subscription, though you will need to pay for a new subscription through Paramount Plus directly to watch.

Can I cancel Paramount Plus directly through the Paramount Plus app instead?

If you subscribed through Amazon Prime, you cannot cancel through the Paramount Plus app. The app will direct you back to Amazon to manage the subscription. Canceling through Paramount Plus directly will not work because Amazon, not Paramount Plus, controls the billing.

How long does it take for the cancellation to show up?

The cancellation is when ready in your Amazon account once you confirm it. Your access ends on your next billing date. You should receive a confirmation email from Amazon within a few minutes, though it may take longer during high-traffic periods.

What if I want to cancel but keep my watchlist and saved shows?

Your Paramount Plus watchlist and account settings are stored in your Paramount Plus profile, not in Amazon. They remain even after you cancel the Amazon subscription. If you resubscribe later through any method, your watchlist will still be there.

Can I get a refund if I just started my subscription?

Amazon's refund policy depends on how long you have had the subscription and your account history. Contact Amazon customer service with your order details, and they will review your request. Some refunds are issued as a courtesy, but there is no automatic refund period for channel subscriptions.