Cancel Paramount Plus Directly Through the Roku Channel

The fastest way to cancel Paramount Plus on Roku is through the Roku Channel app itself. Open the Roku Channel on your device, go to your account settings, find the Paramount Plus subscription, and select the option to cancel. The cancellation takes effect when ready, though you keep access until your current billing period ends.

To find this option, press the Home button on your Roku remote, scroll to the Roku Channel app, and open it. Select your profile icon in the top right corner, then choose "Subscriptions" or "Manage Subscriptions." Look for Paramount Plus in the list, select it, and choose "Cancel Subscription." Roku will ask you to confirm—select yes to complete the cancellation.

This method works whether you signed up for Paramount Plus through Roku or added it as a channel later. Roku handles the cancellation on their end, and your billing stops at the end of your current cycle.

Key Takeaways

  • You can cancel Paramount Plus through the Roku Channel app by going to your profile, selecting Subscriptions, finding Paramount Plus, and choosing Cancel Subscription.
  • Cancellation through Roku takes effect when ready, but you retain access through the end of your current billing period.
  • If you signed up directly with Paramount Plus (not through Roku), you must cancel through the Paramount Plus website or app instead.
  • After cancellation, your payment method will no longer be charged, though it may take one to two billing cycles for the charge to fully stop appearing.
  • Keep your confirmation email or screenshot of the cancellation for your records in case a charge appears later.

Canceling if You Signed Up Directly With Paramount Plus

If you created your Paramount Plus account on the Paramount Plus website or app rather than through Roku, you must cancel through Paramount Plus directly—not through Roku. Roku can only cancel subscriptions you purchased through their platform. Canceling through Roku when your account is with Paramount Plus will not stop your charges.

To cancel a Paramount Plus account you own directly, visit the Paramount Plus website on a computer or phone, log in, go to your account settings, and select "Manage Subscription" or "Billing." Choose the option to cancel your subscription. You can also contact Paramount Plus customer service by phone or chat if you need help locating the cancellation button.

The key difference: if you see the charge on your credit card statement as coming from "Paramount Plus" rather than "Roku," you own the account directly and must cancel it directly.

What Happens After You Cancel

Once you cancel, Paramount Plus stops charging your payment method at the end of your current billing cycle. You keep full access to the service until that date arrives. For example, if you cancel on the 15th of the month and your billing date is the 20th, you can watch until the 20th without interruption.

After your access ends, the Paramount Plus app remains on your Roku device, but you will see a login screen when you try to open it. You can delete the app if you want, or leave it there—it takes up minimal space and you can resubscribe later without reinstalling.

If a charge appears on your statement after cancellation, contact Roku or Paramount Plus (depending on where you canceled) with your confirmation number. Most companies process refunds within five to ten business days if the charge was made in error.

Preventing Accidental Resubscription

After canceling, do not click "Subscribe" or "Start Free Trial" on the Paramount Plus app unless you intend to restart your subscription. Roku and Paramount Plus make it straightforward to resubscribe by accident, especially if you still have the app installed. The subscription will restart when ready and charge your payment method right away.

If you want to avoid this risk entirely, delete the Paramount Plus app from your Roku after cancellation. Press the Home button, highlight the Paramount Plus app, press the Options button (the star icon on most remotes), and select "Remove Channel." You can reinstall it later from the Roku Channel Store if you change your mind.

Troubleshooting if the Cancel Button Does Not Appear

Sometimes the cancellation option is hidden or labeled differently depending on your Roku model or the current version of the Roku Channel app. If you cannot find a "Cancel Subscription" button, try updating the Roku Channel app first. Go to Home, highlight the Roku Channel, press Options, and select "Check for Updates."

If updating does not help, try canceling on a different device. Log into your Roku account on a computer at roku.com, go to your account settings, and look for subscription management there. The web version sometimes shows options the app does not.

If you still cannot cancel through Roku, contact Roku customer support by phone or chat. Have your account email and the last four digits of your payment method ready. Roku support can cancel the subscription for you if the app is not working correctly.

Checking Your Cancellation Confirmation

After you cancel, Roku or Paramount Plus will send a confirmation email to the address associated with your account. Check your email inbox and spam folder for this message. The confirmation should include your cancellation date, the date your access ends, and a reference number.

Save this email or take a screenshot of it. If a charge appears after your access should have ended, you will need this confirmation to prove you canceled. Most companies ask for the reference number when you dispute a charge.

Frequently Asked Questions

Can I get a refund if I cancel in the middle of my billing cycle?

No. Most subscription services, including Paramount Plus, do not offer refunds for unused time in your current billing period. You keep access until the end of that period, but you will not receive money back. If you were charged twice by mistake, contact support with your confirmation number and they can investigate.

Will canceling through Roku affect my Paramount Plus account on other devices?

Yes, if you subscribed through Roku. Canceling the Roku subscription cancels your entire Paramount Plus account across all devices—phone, tablet, computer, and other streaming devices. If you want to keep Paramount Plus on your phone but cancel on Roku, you must have a separate Paramount Plus account that you own directly.

What if I see a charge after I canceled?

Contact the company that charged you—either Roku or Paramount Plus—with your cancellation confirmation number. Charges sometimes take one to two billing cycles to stop appearing, but if a charge shows up more than two cycles after cancellation, ask for a refund. Keep records of all your cancellation confirmations in case you need them.

Can I pause my subscription instead of canceling?

Paramount Plus does not offer a pause feature through Roku. Your only options are to keep your subscription active or cancel it. If you want to stop paying temporarily, you must cancel and resubscribe later when you are ready to watch again.

How do I know if I subscribed through Roku or directly with Paramount Plus?

Check your credit card statement. If the charge says "Roku" or "The Roku Channel," you subscribed through Roku. If it says "Paramount Plus" or "ViacomCBS," you subscribed directly. You can also log into your Roku account at roku.com and check your subscription list—if Paramount Plus appears there, you subscribed through Roku.