Cancel Paramount Plus Through Your Amazon Account
To cancel Paramount Plus when you subscribed through Amazon, you do not go to Paramount Plus directly. Instead, you manage the subscription in your Amazon account under the Prime Video Channels section. Amazon handles the billing and the cancellation — Paramount Plus will not have a record of your subscription to cancel on their end.
The cancellation takes effect at the end of your current billing cycle. You will keep access to Paramount Plus content until that date, then your subscription stops and you are no longer charged. If you cancel mid-month, you still have service through the end of that month.
Key Takeaways
- Log into your Amazon account, go to Prime Video Channels, find Paramount Plus, and select "Cancel Channel" — do not contact Paramount Plus directly.
- Your cancellation takes effect at the end of your current billing period, not when ready, so you keep access until then.
- Amazon sends a confirmation email after you cancel, which you should keep as proof the subscription ended.
- If you want to resubscribe later, you can turn the channel back on in the same Prime Video Channels menu without creating a new account.
- Paramount Plus will not refund charges for the current billing period, even if you cancel on the first day of the month.
Step-by-Step Cancellation on Desktop
Open a web browser and go to amazon.com. Sign in with your Amazon account credentials if you are not already logged in. Look for the account menu — this is usually your name or a profile icon in the top right corner — and click it.
From the dropdown menu, select "Your Account" or "Account & Lists," then look for a section called "Prime Video" or "Video Membership." Click on "Manage Prime Video Channels" or "Channel Subscriptions." You will see a list of all channels you subscribe to through Amazon, including Paramount Plus.
Find Paramount Plus in the list and click on it. A menu will appear with options. Select "Cancel Channel" or "Cancel Subscription." Amazon will ask you to confirm — click the final confirmation button. You will see a message saying your subscription will end on a specific date. That date is the last day you have access.
Step-by-Step Cancellation on Mobile
Open the Amazon app on your phone or tablet and tap the menu icon (three horizontal lines) in the bottom right corner. Tap "Your Account," then scroll down and tap "Prime Video Channels" or "Manage Your Prime Video Channels."
Find Paramount Plus and tap it. Tap "Cancel Channel" or "Cancel Subscription." Confirm the cancellation when Amazon asks. You will receive a confirmation message on screen and an email to the address on your Amazon account.
What Happens After You Cancel
Your Paramount Plus app will stop working on the date your subscription ends. If you try to open it after that date, you will see a message saying your subscription has ended and offering to resubscribe. You will not be charged again unless you manually turn the subscription back on.
Amazon will send you a confirmation email within a few minutes of cancellation. This email includes the date your access ends. Keep this email in case you need to reference it later — for example, if you are charged after the cancellation date and need to dispute the charge.
If you have a Paramount Plus account that you created separately (not through Amazon), that account still exists. You can log into it on the Paramount Plus website or app, but you will not have access to paid content unless you subscribe again through another method.
Resubscribing to Paramount Plus Later
If you change your mind after canceling, you can turn Paramount Plus back on through Amazon without creating a new account. Go back to Prime Video Channels in your Amazon account, find Paramount Plus, and select "Subscribe" or "Add Channel." Your previous Paramount Plus account information will be linked automatically.
You will be charged starting the day you resubscribe. There is no waiting period or penalty for canceling and resubscribing — you can do this as many times as you want. However, you will not receive a refund for the time between when you canceled and when you resubscribed.
If You Cannot Find the Cancellation Option
If you subscribed to Paramount Plus directly on the Paramount Plus website or app rather than through Amazon, you will not see it in your Prime Video Channels list. In that case, you need to cancel through Paramount Plus, not Amazon. Log into your Paramount Plus account on their website, go to Account Settings, and look for a Subscription or Billing section.
If you are unsure which way you subscribed, check your email for billing receipts. Emails from Amazon will say "Amazon.com" and mention Prime Video Channels. Emails from Paramount Plus will come from Paramount and show a Paramount Plus charge. This tells you where to cancel.
If you subscribed through Amazon but the channel is not showing up in your Prime Video Channels list, try logging out of Amazon and logging back in. Sometimes the page needs to refresh. If it still does not appear, contact Amazon customer service — they can see your subscription history and help you cancel.
Frequently Asked Questions
Will I get a refund if I cancel in the middle of a billing cycle?
No. Amazon and Paramount Plus do not refund charges for the current billing period. If you cancel on the first day of your billing cycle, you still have access through the last day of that month and will not receive money back. You only stop being charged for the next billing period.
Can I cancel Paramount Plus through the Paramount Plus app?
No. If you subscribed through Amazon, you must cancel through Amazon. The Paramount Plus app does not have a cancellation option for subscriptions purchased through third-party platforms like Amazon. Going to Paramount Plus support will direct you back to Amazon.
What if I cancel but still see a charge on my credit card?
Check the date of the charge. If it is dated before your cancellation date, it is a charge for the current billing period and is not a mistake. If the charge is dated after your subscription was supposed to end, contact Amazon customer service with your confirmation email. They can investigate and issue a refund if the charge should not have gone through.
Do I lose my Paramount Plus watchlist and saved shows when I cancel?
Your Paramount Plus account and watchlist remain on their servers. If you resubscribe later through Amazon or any other method, you can log back in and your saved shows and watchlist will still be there. Canceling the subscription does not delete your account.
How long does it take for the cancellation to go through?
The cancellation is when ready in your Amazon account, but your access to Paramount Plus continues until the end of your current billing period. You will receive a confirmation email within a few minutes. The actual access cutoff happens on the date Amazon shows you during cancellation.