Change Your Email in Account Settings
To change the email on your Paramount Plus account, log in to your account on the Paramount Plus website or app, go to Account Settings, and select the option to edit your email address. You will need to enter your current password to confirm the change. Paramount Plus will send a confirmation link to your new email address — you must click that link within a set time to complete the switch.
The process takes about five minutes and does not interrupt your streaming. Your subscription, watch history, and saved shows stay attached to your account. Once you confirm the new email, you will log in using that address going forward.
Key Takeaways
- You change your email through Account Settings on the Paramount Plus website or mobile app, not through customer service.
- Paramount Plus sends a confirmation link to your new email address, and you must click it to finish the change.
- Your password is required to authorize the email change for security reasons.
- The change does not affect your subscription, billing, or viewing history — everything stays the same.
- If you no longer have access to your old email, contact Paramount Plus support before attempting to change it.
Step-by-Step Instructions for the Website
Open a web browser and go to paramountplus.com. Click your profile icon in the top right corner and select Account. Look for the section labeled Email or Account Information — the exact wording varies slightly depending on your region.
Click Edit or Change Email next to your current email address. Type your new email in the field provided. Enter your account password when prompted — this confirms you own the account. Click Save or Confirm. Paramount Plus will send a verification email to your new address within a few minutes.
Open that verification email and click the link inside it. The link usually says Confirm Email or Verify Email Address. Once you click it, your email change is complete. If you do not see the email within 10 minutes, check your spam or junk folder.
Changing Your Email on the Mobile App
Open the Paramount Plus app on your phone or tablet. Tap the profile icon at the bottom right of the screen (usually shown as a person's silhouette or your initials). Select Account Settings or Settings.
Scroll down to find Email or Account Information. Tap Edit or Change Email. Enter your new email address and your password, then tap Save or Confirm. You will receive a verification email at your new address — tap the link in that email to complete the change.
The mobile app process is identical to the website, just with touch controls instead of clicks. You can finish the verification step on either your phone or a computer — it does not matter which device you use.
What Happens If You Cannot Access Your Old Email
If your old email account no longer exists or you have lost access to it, you cannot complete the email change on your own because Paramount Plus cannot send you the confirmation link. In this situation, contact Paramount Plus customer support through the app or website.
Go to the Help or Support section of your Paramount Plus account and select Contact Us. Explain that you need to change your email but no longer have access to the old one. A support agent can verify your identity using other account details — such as your name, billing address, or the last four digits of your payment method — and manually update your email for you.
This process takes longer than self-service (usually one to three business days), so plan ahead if you know your old email is about to expire or become unavailable.
Updating Your Billing Email Separately
Your Paramount Plus account email and your billing email are usually the same. However, if you pay through a third party — such as Apple, Google Play, Amazon Prime Video Channels, or your cable provider — the billing email may be controlled by that service instead.
If you subscribed directly through Paramount Plus, changing your account email also updates where billing statements are sent. If you subscribed through another platform, you may need to update the email with that provider separately. For example, if you pay through Apple, you would change the email in your Apple ID settings, not in Paramount Plus.
Check your subscription method by going to Account Settings and looking for Subscription or Billing. It will show whether you pay Paramount Plus directly or through another company.
Troubleshooting Email Change Problems
If you enter your new email and receive an error message saying the email is already in use, that address is attached to another Paramount Plus account. You have two options: use a different email address, or contact support if you believe the other account is yours and you want to merge them.
If you do not receive the confirmation email within 10 minutes, check your spam, junk, and promotions folders — it may have been filtered there. If it is not there, go back to Account Settings and request the confirmation email again. Most email providers allow you to resend it. If the email still does not arrive, contact Paramount Plus support, as there may be a technical issue with your account.
If you accidentally clicked a confirmation link from an old or suspicious email, do not worry — that link is no longer valid. straightforward request a new confirmation email from your account settings and use that one instead.
Frequently Asked Questions
Will changing my email cancel my subscription?
No. Your subscription remains active and unchanged. The email change only updates how you log in and where Paramount Plus sends account notifications. Your billing, watch history, and all saved shows stay exactly as they were.
Can I use the same email for multiple Paramount Plus accounts?
No. Each email address can be linked to only one Paramount Plus account. If you try to use an email that is already registered, you will see an error message. If you have multiple accounts and want to consolidate them, contact Paramount Plus support.
How long does the email change take?
The change is when ready once you click the confirmation link in the verification email. The confirmation email usually arrives within a few minutes. If you do not receive it within 10 minutes, check your spam folder or request a new confirmation email from your account settings.
What if I change my email but then want to change it back?
You can change your email as many times as you want using the same process. straightforward go to Account Settings, select Edit Email, enter your new address, and confirm it. There is no limit to how many times you can make this change.
Do I need to update my email on my connected devices?
No. Your Paramount Plus app on phones, tablets, smart TVs, and streaming devices will continue to work without any action from you. The next time you log out and log back in, use your new email address. Devices that are already logged in will keep working until you sign out.