Change Your Plan in the Amazon App or Website

If you subscribed to Paramount+ through Amazon, you change your plan inside the Amazon app or on Amazon.com—not in the Paramount+ app itself. Log into your Amazon account, go to your account settings, find the "Subscriptions" or "Prime Video Channels" section, locate Paramount+, and select the option to change or manage your plan. The exact menu location depends on whether you're on a phone, tablet, or computer, but the process takes about two minutes.

Amazon offers Paramount+ at different price points depending on what's available in your region and when you signed up. You may see options like the ad-supported plan (cheaper, includes ads during shows) or the ad-free plan (more expensive, no ads). Some regions also offer a bundle that combines Paramount+ with other services. When you select a new plan, the change takes effect when ready or on your next billing date, depending on your current subscription status.

Key Takeaways

  • Log into Amazon.com or open the Amazon app, then navigate to your account settings and find Subscriptions or Prime Video Channels to locate Paramount+.
  • The plan change takes effect right away or on your next billing date, and you will see the new price reflected on your next bill.
  • If you downgrade from ad-free to ad-supported, you lose ad-free viewing when ready, but you keep your Paramount+ account and watch history.
  • You can change your plan as many times as you want—there is no penalty for switching between ad-supported and ad-free options.
  • If you cannot find the Paramount+ subscription in your Amazon account, contact Amazon customer service to confirm it is linked to the correct email address.

Steps to Change Your Plan on a Computer

Open Amazon.com and sign in with your account. In the top right corner, hover over "Account & Lists" and click "Your Account." Scroll down until you see "Memberships and Subscriptions" or "Prime Video Channels"—the exact label varies by region. Click on it to see all active subscriptions.

Find Paramount+ in the list. Click "Manage" or "Change Plan" next to it. You will see the available plans for your region. Select the plan you want and confirm the change. Amazon will show you the new price and when it takes effect. If you are downgrading, Amazon may ask you to confirm that you understand you will lose ad-free viewing or other features.

Steps to Change Your Plan on the Amazon App

Open the Amazon app on your phone or tablet and tap the menu icon (three horizontal lines) in the bottom right corner. Tap "Your Account," then scroll down and tap "Memberships and Subscriptions" or "Prime Video Channels." Find Paramount+ in the list.

Tap "Manage Subscription" or "Change Plan." The app will show you the available plans. Select the one you want and tap "Confirm" or "Update." The change will process when ready, and you will receive a confirmation email from Amazon with your new billing details. Your Paramount+ account and watch history remain the same—only the plan and price change.

What Happens When You Downgrade Your Plan

If you switch from ad-free to ad-supported, ads will appear in shows and movies starting when ready. Your watch history, saved shows, and profile settings stay intact. You can still watch everything in the Paramount+ catalog; the only difference is the presence of advertisements during playback.

If you downgrade and later want to upgrade back to ad-free, you can make that change at any time through the same Amazon Subscriptions menu. There is no waiting period or penalty. Your next bill will reflect the higher price on your next billing date.

What Happens When You Upgrade Your Plan

If you switch from ad-supported to ad-free, ads will stop appearing when ready. You will be charged the difference between the two plans, either right away or prorated to your next billing cycle, depending on when your billing date falls. Your watch history and saved content do not change.

Some upgrades may also unlock additional features, such as higher video quality or offline downloads, depending on which plans are available in your region. Check the plan details before confirming to see exactly what you are paying for.

Troubleshooting: Plan Change Not Working

If you cannot find Paramount+ in your Amazon Subscriptions list, the account may not be linked correctly. Confirm that you are signed into the Amazon account you used to purchase the subscription. If you subscribed using a different email address, you will need to sign into that account instead.

If the plan change button is grayed out or missing, try signing out of the Amazon app completely and signing back in. If the problem persists, contact Amazon customer service through the "Contact Us" option in your account settings. Have your Amazon order number or the email address associated with the subscription ready. Amazon can confirm whether the subscription is active and help you change the plan manually if needed.

Frequently Asked Questions

Will I lose my watch history if I change my plan?

No. Your watch history, saved shows, profiles, and all other account data remain the same when you change plans. Only the price and ad settings change.

Can I change my plan on the Paramount+ app instead of Amazon?

No. Because you subscribed through Amazon, you must manage the plan through Amazon. The Paramount+ app does not have a plan-change option for subscriptions purchased through third-party services like Amazon.

How long does it take for a plan change to show up?

Plan changes take effect when ready or within a few minutes. If you upgrade, you will see the new features right away. If you downgrade, ads will appear on your next video playback. You will receive a confirmation email from Amazon within an hour.

What if I want to cancel instead of changing plans?

Go to the same Subscriptions menu in your Amazon account and select "Cancel Subscription" instead of "Change Plan." Your access will end on your next billing date. You can resubscribe at any time.

Do I have to change my plan through Amazon, or can I contact Paramount+ directly?

You must change it through Amazon because Amazon handles the billing and subscription management. Paramount+ customer service can answer questions about the plans, but they cannot process changes for subscriptions purchased through Amazon.