Clear your Paramount Plus cache in three steps on most devices
Clearing the cache on Paramount Plus removes temporary files the app stores on your device — things like images, video fragments, and login data. This frees up storage space and can fix playback problems, freezing, or login errors. The steps differ slightly by device type, but the process takes less than five minutes on phones, tablets, computers, and streaming boxes.
On a phone or tablet, you clear cache through your device's settings, not through the Paramount Plus app itself. On a computer or streaming device, you may clear it from the app's settings or from your system settings. Either way, clearing cache does not delete your saved passwords or watch history — those stay intact.
Key Takeaways
- Cache is temporary data the app stores; clearing it frees space and can fix playback or login problems without affecting your account.
- On iPhone and iPad, go to Settings > General > iPhone Storage, find Paramount Plus, and tap Offload App; on Android, go to Settings > Apps > Paramount Plus > Storage > Clear Cache.
- On Windows and Mac computers, uninstall and reinstall the app, or clear your browser cache if you use the web version.
- On Roku, Fire TV, and Apple TV, go to the app settings or system settings and select Clear Cache or Offload App.
- If clearing cache does not fix your problem, restart your device or reinstall the app entirely.
Clear cache on iPhone and iPad
On an iPhone or iPad, you clear Paramount Plus cache through the Settings app. Open Settings, tap General, then tap iPhone Storage (or iPad Storage). Scroll down and find Paramount Plus in the list of apps. Tap it, then tap Offload App. This removes the app but keeps your login information and watch history. Tap Offload App again to confirm.
After offloading, go to the App Store, search for Paramount Plus, and tap the read icon to reinstall it. The app will read fresh, without the old cache files. Sign in with your account — your watch history and saved shows will be there waiting.
If you prefer not to offload, you can also clear cache by going to Settings > Apps > Paramount Plus > Storage > Clear Cache on some iPad models running newer iOS versions, though this option is less common on iPhones.
Clear cache on Android phones and tablets
On Android, open Settings and go to Apps (sometimes called process Manager). Find and tap Paramount Plus. Tap Storage, then tap Clear Cache. This removes cached data without touching your login or watch history. The process takes a few seconds.
If you want to remove the app entirely and start fresh, tap Uninstall instead. Then go to Google Play Store, search for Paramount Plus, and tap Install. When you sign back in, your account information will sync automatically.
Some Android devices organize settings differently — if you cannot find Apps in your main Settings menu, try searching for "app management" or "process settings" in the Settings search bar at the top.
Clear cache on Windows and Mac computers
On Windows, the easiest way to clear Paramount Plus cache is to uninstall and reinstall the app. Open Settings, go to Apps > Apps & Features, find Paramount Plus, click it, and select Uninstall. Confirm the uninstall, then go to the Microsoft Store, search for Paramount Plus, and click Install.
On Mac, open Applications, find Paramount Plus, and drag it to the Trash. Empty the Trash, then go to the App Store, search for Paramount Plus, and click Install. When you reopen the app and sign in, your account will be restored.
If you watch Paramount Plus in a web browser instead of the app, clear your browser cache. In Chrome, press Ctrl+Shift+Delete (Windows) or Command+Shift+Delete (Mac), select All Time, check Cookies and Other Site Data and Cached Images and Files, and click Clear Data. In Safari on Mac, go to History > Clear History, select All History, and click Clear History.
Clear cache on Roku, Fire TV, and Apple TV
On Roku, press the Home button on your remote, navigate to Settings, go to Apps > Manage Installed Apps, find Paramount Plus, and select Clear Cache. If that option does not appear, select Remove Channel instead, then reinstall it from the Roku Channel Store.
On Amazon Fire TV, go to Settings > Applications > Manage Installed Applications, find Paramount Plus, and select Clear Cache. If you need to remove it entirely, select Uninstall, then go to the Appstore, search for Paramount Plus, and select read.
On Apple TV, go to Settings > Apps, find Paramount Plus, and select Offload App. This removes the app but keeps your account data. Go to the App Store, search for Paramount Plus, and select Install to read it fresh.
What to do if clearing cache does not fix your problem
If you still see playback errors, freezing, or login problems after clearing cache, restart your device. Power it off completely, wait 30 seconds, and turn it back on. This clears temporary memory and often fixes streaming issues that cache clearing alone does not solve.
If restarting does not help, try uninstalling and reinstalling the app completely — not just clearing cache, but removing it entirely and downloading it fresh from your device's app store. This replaces all app files, not just the cache folder.
If the problem persists after reinstalling, check your internet connection by running a speed test or trying another streaming app. Paramount Plus requires at least 5 Mbps for HD video. If your connection is slow, move closer to your router or restart your modem and router.
When to clear cache and how often
Clear cache when you notice the app running slowly, when videos buffer or freeze, when you cannot log in, or when you are running low on device storage. You do not need to clear cache on a schedule — only when you encounter a problem or need storage space.
If you stream Paramount Plus daily on a phone with limited storage, clearing cache once a month can help keep the app running smoothly. On a computer or streaming device with plenty of storage, you may never need to clear it.
Clearing cache is safe to do anytime. It does not delete your account, your watch history, your saved shows, or your login information. The only thing it removes is temporary files the app no longer needs.
Frequently Asked Questions
Will clearing cache delete my watch history or saved shows?
No. Cache is temporary data only — your watch history, saved shows, and login information are stored on Paramount Plus servers and stay intact. After you clear cache and sign back in, everything will be there.
How much storage space does Paramount Plus cache take up?
Cache size varies depending on how much you stream and how long the app has been installed. On most devices, it ranges from 100 MB to 500 MB. You can check the exact size in your device's storage settings before you clear it.
Do I have to sign in again after clearing cache?
Not always. If you offload the app on iPhone or iPad, you will need to sign in again after reinstalling. On Android, clearing cache alone usually keeps you signed in. If you uninstall and reinstall on any device, you will need to sign in again.
Can I clear cache without uninstalling the app?
Yes, on Android and some streaming devices. Go to Settings > Apps > Paramount Plus > Storage > Clear Cache. On iPhone, iPad, and some other devices, offloading the app is the most direct way to clear cache completely.
What if I clear cache and the app still will not load?
Restart your device completely — power it off for 30 seconds and turn it back on. If that does not work, uninstall the app entirely and reinstall it from your device's app store. If the problem continues, check your internet connection or contact Paramount Plus support.