Turn off closed captions in your playback settings
Closed captions on Paramount Plus turn off through the playback controls on any device. While you are watching a show or movie, look for the CC icon in the bottom right corner of the video player. Click or tap it once to disable captions for that video. The icon will no longer be highlighted, and captions will disappear from the screen.
If you do not see a CC button, move your mouse or tap the video to reveal the full playback toolbar. The CC icon appears alongside the volume, fullscreen, and timeline controls. On some devices, the button may say "Captions" instead of showing only an icon.
This method turns off captions for the current video only. If you start watching a different show or movie, captions will return to whatever your account default is set to. To change the default so captions stay off across all videos, you will need to adjust your account settings instead.
Key Takeaways
- The CC icon in the bottom right of the video player toggles captions on and off for the video you are currently watching.
- Turning off captions this way affects only that single video; your account default setting remains unchanged.
- To keep captions off by default across all videos, change your account settings through the Paramount Plus website or app.
- Different devices may label the captions button differently, but it is always located in the playback controls at the bottom of the screen.
Change your account default so captions stay off
If you want captions off by default every time you watch, adjust your account settings. On the Paramount Plus website, click your profile icon in the top right corner and select Account. Look for Playback Settings or Accessibility (the exact name varies by region). Find the closed captions option and set it to Off.
On the Paramount Plus mobile app, open the menu (three horizontal lines), tap Account, then navigate to Playback Settings. Toggle captions to Off. These changes take effect when ready on all your devices.
Keep in mind that changing your account default does not affect videos you have already started watching. If you were mid-episode when you change the setting, captions may still appear on that video. Start a new video to see the new default take effect.
Why captions might turn back on automatically
Paramount Plus sometimes re-enables captions if you watch on a new device or browser for the first time. This happens because the app or website does not yet know your preference on that particular device. straightforward turn off captions using the CC button, and the app will remember your choice the next time you use that same device.
If you are using a shared account, another household member may have changed the default setting back to On. Check your account settings to confirm what the current default is set to. If multiple people use the same account and have different caption preferences, you may need to adjust the setting each time you switch users.
Captions on different Paramount Plus devices
Web browser: Click the CC icon in the bottom right corner of the player. If the toolbar is hidden, move your mouse over the video to reveal it.
Roku, Fire TV, Apple TV, and Android TV: Use your remote to navigate to the CC button in the playback controls. Press select to toggle captions off. The exact button location may vary slightly by device, but it is always in the bottom row of controls.
iPhone and iPad: Tap the video to show the playback controls, then tap the CC icon in the bottom right. On older versions of the app, the button may be labeled "Captions" instead.
Android phone: Tap the video to reveal controls, then tap the CC button in the bottom right corner of the player.
Captions and audio descriptions are separate controls
Paramount Plus has two different accessibility features: closed captions (text of dialogue and sound effects) and audio descriptions (a narrator describing what is happening on screen). Turning off captions does not affect audio descriptions, and vice versa. If you want both off, you will need to disable each one separately.
Audio descriptions appear as a separate button or option in the playback controls, usually labeled "AD" or "Audio Description." Check your playback settings to see which features are currently enabled on your account.
When to call Paramount Plus support
If the CC button does not appear in your playback controls, or if captions remain on even after you turn them off, the issue may be a technical problem rather than a settings issue. Try closing the app completely and reopening it, or clear your browser cache if you are watching on a computer.
If the problem persists, contact Paramount Plus support through the Help section of your account. They can check whether your account has a technical issue preventing the captions control from working properly. Have the name of the show or movie you were watching ready, along with the device you were using.
Frequently Asked Questions
Will turning off captions affect other people watching on my account?
If you change the account default setting, yes—it affects everyone using that account on all devices. If you only turn off captions using the CC button during one video, it affects only that video. To avoid changing settings for others, use the CC button instead of the account settings.
Can I turn off captions for just one show but keep them on for others?
No. You can turn off captions for the current video using the CC button, but your account default applies to all new videos you watch. Paramount Plus does not have a feature to set caption preferences per show or series.
Why do captions sometimes appear in a different language?
Paramount Plus defaults to captions in the language your account is set to. If captions are in the wrong language, check your account language setting and change it if needed. You can also select a different caption language directly from the playback controls on some devices.
Do I need to turn off captions every time I watch?
Only if you use the CC button during individual videos. If you change your account default to Off in playback settings, captions will stay off automatically for all new videos you watch.