Turn off closed captions in your account settings or during playback
Closed captions on Paramount Plus turn off in two places: in your account settings (which disables them by default across all shows and movies) or during playback (which turns them off for just that viewing session). The fastest route depends on whether you want captions off permanently or just for one show.
Most viewers find it easier to disable captions during playback—you press a button on your remote or screen and they vanish when ready. If you never want to see captions, changing your account settings takes a few more steps but means you will not have to turn them off each time you watch.
Key Takeaways
- You can turn off captions during any show or movie by pressing the CC button on your remote or tapping the caption icon on your screen.
- To disable captions by default in your account, go to Settings, select your profile, and toggle off the closed caption option.
- The caption button location varies slightly depending on whether you are watching on a TV app, web browser, or mobile device.
- If captions are stuck on and the button does not work, signing out and back in usually fixes the problem.
Turning off captions during playback on a TV or streaming device
When you are watching a show or movie, look for the CC button on your remote control. Press it once and the captions disappear. Press it again and they come back. This works on Roku, Amazon Fire Stick, Apple TV, Google TV, and most other devices that run the Paramount Plus app.
If your remote does not have a dedicated CC button, pause the video and look for a caption icon on the screen—it usually looks like a speech bubble or the letters "CC". Tap or click it to toggle captions on and off. The exact location depends on your device, but it is almost always in the bottom right corner of the player.
Turning off captions during playback on a web browser or phone
On a computer or phone, start playing any show or movie. Look for the caption icon in the bottom right corner of the video player—it looks like a speech bubble with lines inside it. Click or tap it once to turn captions off. Click it again to turn them back on.
On mobile devices, you may need to tap the screen first to make the player controls appear. The caption icon will show up along with the pause button, volume control, and full-screen option. If you do not see it, swipe up from the bottom of the screen or tap the three-dot menu icon to find more playback options.
Disabling captions by default in your account settings
To turn off captions for all shows and movies on your account, open Paramount Plus and go to your account menu. On a TV app, this is usually in the top left or top right corner. On a web browser or phone, tap your profile picture or the menu icon.
Select Settings or Account Settings. Find the option labeled Closed Captions or Subtitles and toggle it off. The exact wording varies slightly by device, but the setting is always in the main settings menu. Once you turn it off, captions will not appear on any new show or movie you start—though you can still turn them on during playback if you change your mind.
What to do if the caption button is not working
If you press the CC button and nothing happens, the first step is to pause the video and wait a few seconds, then try again. Sometimes the player needs a moment to respond. If that does not work, try closing the app completely and opening it again.
If captions are still stuck on or the button still does not respond, sign out of your Paramount Plus account entirely. Close the app, wait 10 seconds, then open it again and sign back in. This clears out temporary glitches that sometimes prevent the caption controls from working. If the problem continues after that, the issue may be with your device or internet connection rather than your account.
Captions on different Paramount Plus devices and apps
The caption controls work the same way across all devices—look for the CC button or icon and press it—but the exact location varies slightly. On a TV remote, the CC button is usually near the subtitle or menu buttons. On a streaming device remote (Roku, Fire Stick, Apple TV), it is often in the same area. On a phone or tablet, the caption icon appears in the video player itself.
If you are watching through a web browser on a computer, the caption icon is in the bottom right of the player, next to the volume and full-screen buttons. The controls are the same whether you are using Chrome, Safari, Firefox, or Edge—the only difference is the browser window itself.
Frequently Asked Questions
Why are captions on by default on my account?
Paramount Plus turns captions on by default for some users, especially if you have accessibility settings enabled on your device or if your account was set up with captions on. You can turn them off permanently in your account settings, or just turn them off during playback each time you watch.
Do I have to turn off captions for every show, or does it stay off?
If you turn off captions during playback, they stay off only for that viewing session. Once you stop watching and start a new show, captions will be back on (unless you disabled them in your account settings). To keep them off permanently, change your account settings instead.
Can I turn captions off for some shows but keep them on for others?
No—your account setting applies to everything you watch. If you want captions on for some content and off for others, leave your account setting on and just turn them off during playback for the shows where you do not want them.
What if I cannot find the CC button on my remote?
Not all remotes have a dedicated CC button. Try pausing the video and looking for a caption icon on the screen itself, usually in the bottom right corner. You can also check your remote's manual or search online for "[your device name] closed captions" to find the exact button or menu option.
Do closed captions use more data or battery?
No—captions are text that your device displays on top of the video, so they do not affect data usage or battery life. Turning them on or off makes no difference to how much data you use or how long your battery lasts.