Turn off Narrator in your Paramount Plus account settings

The Narrator feature on Paramount Plus reads dialogue and on-screen text aloud, which is useful for viewers who need audio description but can get in the way if you have it turned on by accident. To turn it off, go to your account settings, find the accessibility menu, and toggle the Narrator option to off. The exact steps depend on which device you are using.

Narrator is not the same as closed captions or subtitles — it is a separate accessibility feature that plays a voice track over your show or movie. If you hear an extra voice describing what is happening on screen, Narrator is on. If you only hear the show's normal dialogue and sound, Narrator is already off.

Key Takeaways

  • Narrator is an accessibility feature that reads dialogue and descriptions aloud; it is separate from subtitles and closed captions.
  • On web browsers, turn off Narrator by clicking your profile icon, selecting Settings, then toggling Narrator to off under Accessibility.
  • On mobile apps and streaming devices, the Narrator toggle is in Settings under Accessibility, though the exact menu path varies by platform.
  • If Narrator is still on after you turn it off, clear your browser cache or restart the app, as the setting sometimes does not update when ready.
  • Narrator settings are tied to your account, so turning it off on one device may take a few minutes to sync across other devices you use.

Turn off Narrator on a web browser

Open Paramount Plus in your web browser and sign in to your account. Click the profile icon in the top right corner of the page, then select Settings from the dropdown menu. Scroll down to the Accessibility section and look for the Narrator toggle. Click it to turn Narrator off.

After you turn off Narrator, refresh the page or start playing a show to confirm the change took effect. If you still hear the Narrator voice, try clearing your browser's cache and cookies, then sign out and sign back in. Sometimes the setting does not update right away, especially if you have multiple browser tabs open.

Turn off Narrator on mobile apps (iOS and Android)

Open the Paramount Plus app on your phone or tablet and tap the profile icon at the bottom right of the screen. Select Settings, then scroll to Accessibility. Tap the Narrator toggle to turn it off. The change should take effect when ready, but if Narrator is still playing, close the app completely and reopen it.

On some Android devices, Narrator may also be controlled through your phone's system-wide accessibility settings rather than the app itself. If you do not see a Narrator toggle in the Paramount Plus app, go to your phone's Settings, find Accessibility, and look for any text-to-speech or audio description options that may be turned on globally.

Turn off Narrator on streaming devices (Roku, Fire TV, Apple TV)

The steps vary slightly depending on your device. On Roku, open Paramount Plus, go to Settings within the app, select Accessibility, and toggle Narrator off. On Fire TV, open the app, navigate to Settings, find Accessibility, and turn off Narrator. On Apple TV, open Paramount Plus, go to Settings, select Accessibility, and toggle Narrator off.

If the Narrator toggle does not appear in the app settings on your streaming device, check your device's system settings instead. Roku, Fire TV, and Apple TV all have their own accessibility menus where audio description or text-to-speech features can be turned on or off. Restarting the app or the device itself often helps if the setting does not take effect right away.

What to do if Narrator is still on after you turn it off

If you have turned off Narrator in your account settings but still hear the voice, the setting may not have synced across your devices yet. Wait a few minutes and try playing a different show. If Narrator is still on, sign out of your account completely, close the app or browser, and sign back in.

On web browsers, clear your browser cache and cookies, then refresh the page. On mobile apps, try uninstalling and reinstalling Paramount Plus. On streaming devices, restart the device by unplugging it for 30 seconds, then plugging it back in. If Narrator continues to play after these steps, the issue may be with your device's system-level accessibility settings rather than the Paramount Plus app itself.

Narrator versus closed captions and audio description

Narrator is different from closed captions (which display dialogue as text on screen) and audio description (which is a separate audio track that describes action and scene changes). You can have all three on, any combination of them, or none at all. Turning off Narrator does not affect your caption or audio description settings.

If you want subtitles or captions but not the Narrator voice, turn off Narrator and leave captions on. If you want audio description of what is happening on screen but not the Narrator voice reading dialogue, turn off Narrator and turn on audio description instead. These are separate toggles in the Accessibility menu.

Frequently Asked Questions

Is Narrator the same as closed captions?

No. Narrator is a voice that reads dialogue and descriptions aloud. Closed captions display dialogue as text on your screen. You can turn them on or off separately. If you want text but not the extra voice, turn off Narrator and keep captions on.

Why does Narrator keep turning back on?

Your account settings may not have synced across devices, or your device's system accessibility settings may have Narrator or text-to-speech turned on. Sign out and sign back in, then check both the Paramount Plus app settings and your device's system settings for any audio description or text-to-speech options.

Can I turn off Narrator for just one show?

No. Narrator is an account-level setting, so turning it off applies to all shows and movies you watch on Paramount Plus across all devices. You can only turn it on or off globally through your account settings.

Does turning off Narrator affect audio description?

No. Narrator and audio description are separate features. Turning off Narrator does not change your audio description settings. You can have audio description on and Narrator off, or vice versa.

What if my device does not have a Narrator toggle?

Check your device's system-level accessibility settings. Roku, Fire TV, Apple TV, and other streaming devices have their own menus for audio description and text-to-speech. The Narrator feature may be controlled there instead of in the Paramount Plus app itself.