Paramount Plus is not automatically free with Xfinity, but some Xfinity plans include it at no extra cost
Whether Paramount Plus comes free with your Xfinity service depends on which Xfinity internet or TV package you have. Xfinity does not bundle Paramount Plus with every plan. Some Xfinity Flex customers and certain Xfinity TV subscribers receive Paramount Plus at no additional charge, but you need to check your specific plan to know whether yours includes it.
The inclusion varies by plan tier, region, and whether you are a new or existing customer. Xfinity occasionally runs promotions that add Paramount Plus free for a limited time, then charge a monthly fee afterward. The only way to know what applies to your account is to log into your Xfinity account online, call Xfinity customer service, or check your bill.
Key Takeaways
- Paramount Plus is included free with some Xfinity Flex and certain Xfinity TV packages, but not all of them.
- Xfinity sometimes offers Paramount Plus free for a promotional period, then charges a monthly fee unless you cancel.
- The easiest way to learn about your plan includes it is to log into your Xfinity account or call Xfinity customer service directly.
- If Paramount Plus is not included, you can add it as a standalone subscription through Xfinity or subscribe directly through Paramount.
Which Xfinity plans include Paramount Plus at no extra cost
Xfinity Flex customers with certain service tiers may receive Paramount Plus included. Xfinity Flex is Xfinity's streaming-only internet service (no cable TV), and Paramount Plus inclusion depends on which Flex plan you chose and current promotions.
Xfinity TV subscribers on higher-tier packages sometimes include Paramount Plus, particularly if you have a premium channel bundle or a newer plan. However, entry-level TV packages typically do not include it. The inclusion is not automatic across all Xfinity TV tiers.
Promotional offers also matter. Xfinity frequently advertises "Paramount Plus free for three months" or "Paramount Plus free for six months" to new customers or existing customers who upgrade. After the promotional period ends, the service either stops or you are charged a monthly fee—usually around $5.99 to $11.99 per month depending on whether you choose the ad-supported or ad-free version.
How to check whether your Xfinity plan includes Paramount Plus
Log into your Xfinity account at xfinity.com or through the Xfinity My Account app. Go to your plan details or services section. If Paramount Plus is included, it will appear in your list of included services or apps. You can also look at your most recent bill—included services are listed separately from add-ons you pay for.
If you are unsure or cannot find the information online, call Xfinity customer service at 1-800-934-6489. Have your account number ready. A representative can tell you when ready whether Paramount Plus is part of your current plan and whether any promotional period is active.
If you see Paramount Plus listed but cannot access it through your Xfinity device or app, you may need to set up it. Some plans include the service but require you to set it up the first time. Xfinity's customer service can walk you through set up if needed.
What happens when a promotional Paramount Plus offer ends
If you received Paramount Plus free as part of a promotion, Xfinity will notify you before the free period ends. The notification usually comes via email or appears in your Xfinity account. At that point, you have three options: pay the monthly fee to keep it, cancel the service, or switch to a different plan that includes it.
If you do nothing, Xfinity will typically begin charging you automatically after the promotion expires. The charge appears on your next bill. You can cancel at any time through your Xfinity account or by calling customer service—canceling Paramount Plus through Xfinity does not affect your internet or TV service.
Adding Paramount Plus if it is not included in your plan
If Paramount Plus is not part of your Xfinity package, you can add it through Xfinity for a monthly fee. Log into your Xfinity account, go to the add-ons or services section, and select Paramount Plus. You can choose the ad-supported plan or the ad-free plan. Xfinity will bill you monthly along with your other services.
Alternatively, you can subscribe to Paramount Plus directly without going through Xfinity. Visit paramountplus.com, create an account, and choose your plan. This gives you the same service but you manage the subscription separately from your Xfinity bill. Some people prefer this method because it is easier to cancel if you decide you no longer want it.
Paramount Plus on Xfinity devices and apps
If your plan includes Paramount Plus, you can watch it on Xfinity X1 boxes, Xfinity Flex devices, and through the Xfinity Stream app on phones and tablets. The Paramount Plus app is pre-installed or available for read on these devices. You sign in with your Xfinity username and password, and the service recognizes that it is included in your plan.
If you subscribe to Paramount Plus directly (not through Xfinity), you use the standalone Paramount Plus app instead. You sign in with your Paramount Plus account credentials. Both methods give you access to the same content—the difference is only in how you pay and manage the subscription.
Frequently Asked Questions
Does Paramount Plus come free with all Xfinity plans?
No. Paramount Plus is included only with certain Xfinity Flex and Xfinity TV packages, and inclusion varies by plan tier and region. You need to check your specific plan to know whether it is included. Call Xfinity customer service or log into your account to confirm.
What if I was offered Paramount Plus free but now I am being charged?
Your promotional period likely ended. Xfinity sends a notice before charging begins, but it is straightforward to miss. Log into your account to see the charge, or call customer service to confirm the end date of your promotion. You can cancel the service at any time to stop the charges.
Can I get Paramount Plus free if I switch to a different Xfinity plan?
Possibly. If you upgrade to a higher-tier plan, it may include Paramount Plus. Xfinity also runs promotions for existing customers who make changes to their service. Contact Xfinity to ask what plans currently include it and whether any promotions explore to you.
Is it cheaper to add Paramount Plus through Xfinity or subscribe directly?
The monthly cost is the same either way—around $5.99 for ad-supported or $11.99 for ad-free. The choice comes down to convenience. Through Xfinity, it appears on one bill. Subscribing directly gives you a separate subscription you can cancel independently without calling Xfinity.
Will canceling Paramount Plus affect my internet or TV service?
No. Paramount Plus is an add-on service. Canceling it does not change your internet speed, TV channels, or any other part of your Xfinity service. You can cancel it anytime through your account or by calling customer service.