You can cancel Peacock whenever you want, with no penalty or lock-in period
Peacock has no contract. You can cancel your subscription at any point in your billing cycle—whether you signed up for a monthly plan, an annual plan, or a free tier—and you will not be charged again. If you cancel mid-cycle, your access continues until the end of that billing period. After that date, your account closes.
The cancellation process itself takes less than five minutes and happens entirely in your account settings. You do not need to call anyone or send an email. The steps differ slightly depending on whether you subscribed through Peacock's website, a mobile app, or a third-party service like Apple, Google Play, or Amazon Prime Video—but the principle is the same across all of them.
Key Takeaways
- Peacock subscriptions have no contract, and you can cancel at any time without penalty or early termination fees.
- If you cancel mid-billing cycle, you keep access until the end of that period, then your account closes automatically.
- Cancellation method depends on where you subscribed: directly through Peacock, through a mobile app store, or through a bundled service like Amazon Prime Video.
- Canceling through a third-party service (like Apple or Google Play) requires you to cancel the subscription through that service, not through Peacock itself.
How to cancel if you subscribed directly through Peacock's website
Log into your Peacock account on a web browser or the Peacock app. Go to your account settings—usually found by clicking your profile icon in the top right corner. Select "Account" or "Subscription" (the exact label varies by app version). You will see your current plan and billing date.
Look for a button or link labeled "Cancel Subscription" or "Manage Subscription." Click it. Peacock will ask you to confirm the cancellation and may offer you a discount to stay—you can ignore this. Once you confirm, the cancellation is complete. You will receive a confirmation email within a few minutes.
How to cancel if you subscribed through a mobile app store
If you signed up for Peacock through the Apple App Store, Google Play Store, or Amazon Appstore, you must cancel through that same service, not through Peacock itself. Canceling only in the Peacock app will not stop your charges.
For Apple (iPhone or iPad): Open the Settings app, tap your name at the top, select "Subscriptions," find Peacock, and tap "Cancel Subscription." For Google Play (Android): Open Google Play, tap your profile icon, go to "Payments and subscriptions," select "Subscriptions," find Peacock, and tap "Cancel subscription." For Amazon Appstore: Open the Amazon Appstore app, tap the menu icon, go to "Subscriptions," find Peacock, and select "Cancel Subscription."
How to cancel if Peacock is bundled with another service
Some people receive Peacock as part of a larger bundle—for example, through Comcast Xfinity, a wireless carrier, or Amazon Prime Video. In these cases, you cancel Peacock through the service that bills you, not through Peacock directly.
If Peacock came with your Comcast or Xfinity account, call Comcast or log into your Xfinity account online and remove Peacock from your services. If it came bundled with Amazon Prime Video, log into your Amazon account, go to "Your Prime Video Memberships and Subscriptions," find Peacock, and select "Cancel Channel." The exact steps depend on which service bundles Peacock with your account, so check your billing statement to see who charges you.
What happens after you cancel
Your access to Peacock content ends on the last day of your current billing period. If you paid for a monthly subscription and cancel on the 15th of the month, you keep access until the end of that month. If you paid for an annual subscription and cancel in March, you keep access through the anniversary date of your original purchase.
After your access ends, your account remains in the system for 12 months. If you want to reactivate your subscription during that time, you can log back in and restart without losing your watch history, saved shows, or profile settings. After 12 months of inactivity, Peacock may delete your account data.
How to reactivate your subscription later
If you cancel and then change your mind, you can restart your subscription at any time by logging back into your Peacock account and selecting a plan. You will be charged starting when ready, and your next billing date will be 30 days (or 365 days for annual) from the restart date. Your watch history and saved content will still be there if you reactivate within 12 months of canceling.
Reactivation follows the same path as the original signup: you can subscribe directly through Peacock, through a mobile app store, or through a bundled service. Choose the same method you used before, or switch to a different one if you prefer.
Troubleshooting if cancellation does not go through
If you clicked "Cancel Subscription" but still see charges on your next billing statement, the cancellation may not have completed. This sometimes happens if you cancel through the wrong platform—for example, canceling in the Peacock app when you actually subscribed through Apple or Google Play.
Check your original confirmation email or your billing statement to see where the charge comes from. If it says "Apple," "Google," or "Amazon," cancel through that service instead. If it says "Peacock" or "NBCUniversal," cancel directly through Peacock's website. If you still see a charge after canceling through the correct platform, contact Peacock support through the app or website and provide them with your billing statement.
Frequently Asked Questions
Will I get a refund if I cancel mid-month?
No. Peacock does not issue refunds for partial months. If you cancel on the 15th of a 30-day billing cycle, you keep access through the end of the month but do not receive a refund for the unused days. You are charged for the full month when you signed up.
Can I pause my subscription instead of canceling?
Peacock does not offer a pause feature. Your only options are to keep your subscription active or cancel it. If you want to stop charges temporarily, you must cancel and reactivate later.
What if I cancel but forget and get charged again?
If you see a charge after canceling, contact Peacock support or the service you subscribed through (Apple, Google, Amazon, or Comcast). Explain that you canceled and request a refund for the unexpected charge. Most services will issue a one-time refund if you canceled in good faith.
Do I lose my saved shows and watch history when I cancel?
Your saved shows and watch history stay in your account for 12 months after cancellation. If you reactivate within that window, everything is still there. After 12 months of inactivity, Peacock may delete your account data.
Can I cancel a free Peacock account?
Free Peacock accounts do not require cancellation—there is nothing to cancel. You can straightforward stop using the service. If you created a free account and later upgraded to a paid plan, you would cancel the paid subscription, and your account would revert to free access.