What Xfinity packages come with Peacock included
Xfinity includes Peacock at no extra cost with most of its video packages, but the tier of Peacock you receive depends on which Xfinity plan you have. Xfinity Flex and Xfinity X1 customers get Peacock Premium included, which lets you watch most of Peacock's content library without ads. Xfinity Mobile customers also receive Peacock Premium as part of their service.
If you have a basic or older Xfinity video package, you may only receive Peacock Free, which includes a limited catalog with ads. The difference matters: Peacock Premium gives you access to the full library and most shows ad-free, while Peacock Free limits what you can watch and shows ads on most content.
Your Xfinity bill or account page will show which Peacock tier comes with your plan. If you are unsure, calling Xfinity customer service or logging into your account online is the fastest way to confirm what you have.
Key Takeaways
- Xfinity Flex and X1 video customers receive Peacock Premium at no extra charge, giving you ad-free access to most of Peacock's full library.
- Xfinity Mobile subscribers also get Peacock Premium included with their service.
- Older or basic Xfinity video packages may only include Peacock Free, which has a smaller catalog and displays ads.
- You can check your Peacock tier by logging into your Xfinity account online or calling Xfinity customer service.
How to set up Peacock on your Xfinity account
If Peacock comes with your plan but you have not yet set it up, you can set up it through your Xfinity X1 box, Xfinity Flex device, or the Peacock app on your phone or streaming device. On an X1 box or Flex device, search for Peacock in the guide and select it—the system will prompt you to sign in with your Xfinity credentials.
On a phone, tablet, or other streaming device, read the Peacock app from your device's app store, then open it and choose "Sign in with Xfinity" instead of creating a separate Peacock account. Enter your Xfinity username and password. The app will recognize your plan and automatically unlock the Peacock tier that comes with your service.
If you see a prompt asking you to pay for Peacock Premium, your plan may not include it, or there may be a setup issue with your account. Contact Xfinity customer service to confirm what is included with your plan before paying for an upgrade.
What to do if Peacock is not showing as included
If you are trying to sign in and Peacock is asking you to pay, or if you see only Peacock Free when your plan should include Premium, the issue is usually one of three things: your account has not synced yet, you are signing in with the wrong credentials, or your plan does not actually include Peacock Premium.
First, try signing out completely from the Peacock app and signing back in with your Xfinity username and password. Wait a few minutes and refresh. If that does not work, log into your Xfinity account on the Xfinity website and check which video package you have listed. Compare it to the packages Xfinity advertises as including Peacock Premium.
If your plan should include Peacock Premium but the app still shows it as paid, call Xfinity customer service. They can manually sync your account or investigate whether there is a technical issue preventing Peacock from recognizing your plan. Have your account number and the email address you use for Xfinity ready when you call.
Peacock Premium versus Peacock Free on Xfinity
The main difference between the two tiers is content access and ads. Peacock Premium includes Peacock's full library of movies, shows, and sports, and most content plays without ads. A small number of shows and movies still have ads even on Premium, but this is rare. Peacock Free includes a smaller rotating selection of content and shows ads on nearly everything you watch.
If you have Peacock Free but want Premium, you can pay Xfinity to upgrade, or you can pay Peacock directly for a Premium subscription. Upgrading through Xfinity usually costs the same as paying Peacock directly, but it bundles the charge into your Xfinity bill instead of creating a separate subscription.
Xfinity plans that do not include Peacock
Xfinity internet-only plans do not come with Peacock included. If you have Xfinity internet but no video service, you would need to pay for Peacock separately through the Peacock app or website. Some older Xfinity video packages from several years ago also may not include any Peacock tier, though Xfinity has been adding it to most packages over time.
If you have an older plan and want to know whether Peacock is included, the fastest way is to log into your Xfinity account and look at your package details, or call Xfinity customer service. They can tell you when ready and can also show you what it would cost to upgrade to a package that includes Peacock Premium if you want it.
Using Peacock on multiple devices with Xfinity
Once you sign in to Peacock with your Xfinity credentials, you can watch on multiple devices at the same time, up to the limit Peacock allows. Peacock Premium lets you stream on up to four devices at once, while Peacock Free allows one stream at a time. This limit is set by Peacock, not by Xfinity.
You can sign in on your phone, tablet, computer, and streaming device (like a Roku or Apple TV) all at the same time. If you try to start a fifth stream, Peacock will stop one of the earlier streams. You do not need to sign in separately on each device—once you sign in with your Xfinity credentials, Peacock remembers you.
Frequently Asked Questions
Do I need to pay extra for Peacock if it comes with my Xfinity plan?
No. If your Xfinity plan includes Peacock Premium, there is no extra charge. It is already part of your monthly bill. If Peacock is asking you to pay, your plan may not include it, or there may be a sign-in issue with your account.
Can I use my Xfinity login to sign into Peacock on any device?
Yes. You can sign in with your Xfinity credentials on the Peacock app on phones, tablets, computers, and streaming devices like Roku, Apple TV, or Fire Stick. Choose "Sign in with Xfinity" instead of creating a separate Peacock account.
What happens to my Peacock access if I cancel Xfinity?
Your Peacock access ends when your Xfinity service ends. If you want to keep watching Peacock after canceling Xfinity, you would need to pay for a Peacock subscription directly through Peacock.
Can I upgrade to a higher Peacock tier if my plan only includes Peacock Free?
Yes. You can pay Xfinity to upgrade to Peacock Premium, or you can pay Peacock directly for a Premium subscription. The cost is usually the same either way, but upgrading through Xfinity adds it to your Xfinity bill.