How to Get Peacock Free or Discounted Through Xfinity

What Xfinity customers receive with Peacock

Xfinity offers Peacock Premium for free to most internet and TV customers, though the exact offer depends on which Xfinity plan you have and when you signed up. If you have Xfinity internet, TV, or both, you likely may have access to for either the ad-supported Premium tier or the ad-free Premium Plus tier at no extra cost. The free tier does not include Peacock Premium at all — you get only the limited free version with fewer movies and shows.

The catch is that Xfinity's free Peacock offer is not automatic. You have to claim it yourself through your Xfinity account or the Peacock app. Many customers pay for Peacock without realizing they already had access included.

Key Takeaways

Xfinity internet or TV customers can get Peacock Premium free, but you must claim the offer yourself — it does not set up on its own.
The tier you receive (Premium with ads or Premium Plus without ads) depends on your specific Xfinity plan and when you became a customer.
You link your Peacock account to your Xfinity login through the Xfinity app or Peacock's website to start watching.
If you already pay for Peacock separately, you may be able to stop that payment and use your Xfinity benefit instead.
The offer can change or end, so check your Xfinity account periodically to confirm your Peacock access is still active.

Which Xfinity plans include free Peacock

Xfinity bundles that include both internet and TV typically come with Peacock Premium included. Internet-only plans sometimes include it as well, though this varies. Xfinity Mobile customers may also receive Peacock access depending on their plan tier. The most reliable way to know what you have is to log into your Xfinity account online or call Xfinity customer service at 1-800-934-6489.

Newer Xfinity customers (those who signed up in 2024 or later) may receive a different tier than long-term customers. Some customers get Premium with ads, while others get Premium Plus without ads. Xfinity has changed these offers over time, so two customers with similar plans might have different Peacock access.

How to claim your free Peacock access

To start using Peacock through Xfinity, open the Xfinity app on your phone, tablet, or streaming device and look for the Peacock tile or section. Tap it and select "Sign in with Xfinity" or "set up Peacock." You will be asked to confirm your Xfinity username and password. Once you do, Peacock Premium should be available when ready in the app.

If you prefer to use the Peacock app or website instead, go to Peacock.com, select "Sign in," and choose "Sign in with Xfinity" at the bottom of the login screen. Enter your Xfinity credentials, and the system will link your accounts. You can then watch Peacock content on any device where you sign in with those same credentials.

If you already have a Peacock account with a different email address, you can link it to your Xfinity account. Go to your Peacock account settings, find the option to link or merge accounts, and follow the prompts. This way you keep your watchlist and viewing history.

What to do if you already pay for Peacock

If you are currently paying for a Peacock subscription and you have Xfinity internet or TV, you may be able to cancel your separate Peacock payment and use your included benefit instead. First, confirm what tier of Peacock comes with your Xfinity plan by checking your account or calling customer service. If it matches or exceeds what you are paying for, you can cancel your Peacock subscription.

To cancel a Peacock subscription you pay for directly, log into your Peacock account, go to Account Settings, select Subscription, and choose Cancel Subscription. You will see options to pause or cancel. After you cancel, wait a few minutes, then sign in with your Xfinity credentials to confirm your free Peacock access is working.

Keep in mind that if you cancel your Peacock subscription, you will lose any premium features you paid for that are not included in the Xfinity tier. For example, if you have Premium Plus (no ads) through Peacock but your Xfinity plan only includes Premium (with ads), you will see ads after you switch.

Troubleshooting when Peacock is not showing up

If you have Xfinity but do not see Peacock available in your account, first check that you are using the correct Xfinity login. Some households have multiple Xfinity accounts, and only the primary account holder's account may include the Peacock benefit. Try signing out and signing back in with the main account email.

If you still do not see Peacock, your plan may not include it. Call Xfinity at 1-800-934-6489 and ask whether your specific plan comes with Peacock. If it does, ask them to manually set up it on your account. If it does not, you can ask whether you are may be able to access for a plan upgrade that includes it.

Another common issue is that the Xfinity app or Peacock app needs to be updated. Go to your device's app store, search for each app, and install any available updates. Then try signing in again. If you are on an older streaming device, it may not support the current version of either app — in that case, try accessing Peacock through a web browser on a computer or phone instead.

When Xfinity's Peacock offer might end

Xfinity's free Peacock offer is not may provide forever. The company has changed or ended promotional offers in the past, and this one could change as well. To stay informed, check your Xfinity bill each month — if the offer ends, you will usually see a notice before your first charge. You can also log into your Xfinity account online and look for any notifications about changes to your benefits.

If Xfinity removes the free Peacock benefit from your plan, you will have the option to pay for Peacock separately or cancel it. Peacock's standalone subscription costs vary depending on whether you choose the ad-supported or ad-free tier. You can also downgrade to Peacock's free tier, which includes a limited library of content.

Frequently Asked Questions

Can I use Peacock on multiple devices with my Xfinity account?

Yes. Once you link your Peacock account to your Xfinity login, you can sign in on any device — phone, tablet, computer, or streaming device — using those same credentials. Peacock allows you to stream on multiple devices at the same time, though the exact number depends on your subscription tier.

Does Peacock Premium through Xfinity include live sports and news?

Yes. Peacock Premium includes live sports events, news, and other live programming. You get the same content as someone who pays for Peacock Premium separately, with the only difference being whether your tier includes ads or not.

What happens to my Peacock watchlist if I switch from paying to using Xfinity's free offer?

Your watchlist and viewing history stay with your Peacock account. When you link your existing Peacock account to your Xfinity login, all your saved shows and movies remain there. You can pick up watching where you left off.

Can I get Peacock free through Xfinity if I only have mobile service?

Xfinity Mobile customers may receive Peacock access depending on their plan, but it is not may provide on all mobile plans. Check your Xfinity account or contact customer service to see whether your mobile plan includes it.

Is there a difference between Peacock Premium and Premium Plus through Xfinity?

Yes. Premium includes ads, while Premium Plus does not. Which one you receive depends on your Xfinity plan. If your plan includes Premium but you want Premium Plus, you would need to pay the difference to upgrade.

This guide is for general information only and is not medical, financial, legal, or other professional advice. For decisions specific to your situation, consult a qualified professional. See our Editorial Policy.