The fastest way to learn about you have an account

Go to peacock.com and click the sign-in button in the top right corner. If you see a list of email addresses you've used before, you have at least one Peacock account. If the page asks you to create a new account instead, you don't have one yet.

You may have a Peacock account without remembering it because the service comes bundled with certain subscriptions. If you pay for Comcast, Cox, or Dish, you may already have Peacock access through your cable or internet bill. The same is true if you have an NBCUniversal streaming bundle or a Peacock subscription through your phone carrier.

The sign-in page will tell you which email addresses are connected to accounts. Write down the one you recognize, because you'll need it to log in.

Key Takeaways

  • Visit peacock.com and click sign in to see if any of your email addresses already have a Peacock account.
  • Peacock accounts often come free with cable, internet, or phone service from Comcast, Cox, or Dish, so check your bill if you don't remember signing up.
  • If you see multiple email addresses on the sign-in screen, each one is a separate account, and you can only use one at a time per device.
  • Resetting your password takes about five minutes and requires access to the email address connected to your account.

What to do if you forgot your password

Click "Forgot password?" on the sign-in page. Peacock will send a reset link to the email address connected to your account. Open that email, click the link, and create a new password. The link expires after one hour, so do this right away.

If you don't see the reset email in your inbox after a few minutes, check your spam or junk folder. Sometimes email providers filter password reset messages by mistake. If you still can't find it after 10 minutes, go back to peacock.com and request another reset link.

Accounts that come with your cable or internet bill

Comcast Xfinity, Cox, and Dish customers get Peacock included at no extra cost. To sign in with your cable account, click "Sign in with Xfinity," "Sign in with Cox," or "Sign in with Dish" on the Peacock sign-in page, depending on your provider. You'll use the same username and password you use to pay your bill.

If you're not sure whether your plan includes Peacock, log into your cable provider's website or app and look for a section called "Included Services" or "My Benefits." You can also call your provider's customer service number on your bill and ask whether Peacock is included in your plan.

Some older cable plans don't include Peacock, even from these providers. If you don't see it listed in your account, your plan may not have it, but you can still create a separate free Peacock account.

Checking accounts linked to your phone carrier

T-Mobile, Sprint, and some other carriers offer Peacock as part of their phone plans. If you have one of these plans, you may be able to sign in through your carrier's app or website. Look for a section called "Perks," "Benefits," or "Included Services" in your carrier's app.

You can also visit peacock.com, click sign in, and look for a button that says "Sign in with T-Mobile" or your carrier's name. If that button appears, your carrier offers Peacock access. Click it and use your carrier login to see whether your specific plan includes it.

Multiple accounts under different email addresses

You can have more than one Peacock account if you've signed up with different email addresses. Each account is separate, and they don't share watch history, saved shows, or profiles. When you sign in on a device, you're using only one account at a time.

If you see multiple email addresses on the Peacock sign-in screen and you're not sure which one to use, try the email address you use most often for streaming services or entertainment. If that doesn't work, try the others one at a time. Once you sign in successfully, you'll see your watch history and saved content, which will help you confirm it's the right account.

If you want to delete an old account you no longer use, you'll need to sign in to that account first, then go to your account settings and look for a "Delete Account" or "Close Account" option.

What happens if you have a free account

Peacock offers a free tier that includes ads and a limited library of shows and movies. If you created a free account at any point, it still exists even if you haven't used it in months. You can sign back in with the same email and password whenever you want.

Free accounts don't expire, so you won't lose access just because you haven't watched anything recently. Your watch history and saved shows will still be there the next time you sign in, as long as you use the same email address.

Frequently Asked Questions

Can I have two Peacock accounts on the same device?

No. When you sign in on a device, you're using one account at a time. To switch to a different account, you have to sign out first, then sign in with a different email address. Some devices let you create separate user profiles, which can each have their own Peacock account, but you can't be logged into two accounts simultaneously on the same profile.

What if I created a Peacock account but never finished signing up?

If you started the sign-up process but didn't complete it, you may not have a working account. Go to peacock.com, click sign in, and try the email address you used. If it doesn't appear in the list, you didn't finish creating the account. You can start over and create a new one with the same email address.

How do I know if my cable plan includes Peacock?

Log into your cable provider's website or app and look for a benefits or included services section. You can also call the customer service number on your bill. If Peacock is included, your provider will tell you how to sign in — usually through a "Sign in with [Provider Name]" button on Peacock's website.

Can I recover a deleted Peacock account?

Once you delete an account, it cannot be recovered. If you deleted an account by mistake, you can create a new one with the same email address, but your old watch history and saved shows will be gone. Contact Peacock support if you're not sure whether your account was deleted or just inactive.

What if I don't remember which email I used to sign up?

Try every email address you use regularly — personal email, work email, phone carrier email, or any email linked to your cable account. If none of those work, you may not have created an account yet. You can create a new free account with any email address you choose.