Xfinity customers get Peacock free, but which version depends on your plan

Comcast's Xfinity internet, TV, and mobile customers receive Peacock at no extra cost, but the tier you get is not the same for everyone. Most Xfinity internet-only customers get Peacock Premium (the ad-supported version). Xfinity TV customers with certain packages get Peacock Premium Plus (ad-free). The exact offer tied to your account depends on which Xfinity services you pay for and when you signed up.

You do not automatically have access — you need to link your Peacock account to your Xfinity login. This takes a few minutes and happens through the Peacock app or website. Once linked, your free tier appears in your account when ready.

Key Takeaways

  • Xfinity internet customers receive Peacock Premium (with ads) at no additional charge.
  • Xfinity TV customers on may have access to packages may receive Peacock Premium Plus (ad-free), though this varies by package and region.
  • You must set up your free Peacock access by signing in with your Xfinity credentials through the Peacock app or website.
  • If you do not see your free tier after linking, contact Xfinity support to confirm your account qualifies for the offer.

How to set up your free Peacock access

Open the Peacock app on your phone, tablet, smart TV, or go to peacocktv.com on a web browser. Tap or click "Sign In" and select "Sign in with Xfinity" (or "Xfinity" from the list of sign-in options). You will be taken to an Xfinity login page where you enter the username and password for your Xfinity account.

After you sign in, Peacock checks your Xfinity account to see which free tier you are may have access to to. If your account qualifies, Peacock Premium or Premium Plus will set up when ready. You can then start watching. If nothing happens or you see a message that you do not may have access to, your Xfinity plan may not include the offer, or there may be a delay in the system recognizing your account.

Xfinity internet-only customers: Peacock Premium

If you pay for Xfinity internet but not Xfinity TV, you receive Peacock Premium for free. This tier includes the full Peacock library — movies, shows, sports, news, and originals — but with advertisements during playback. You can watch on up to four devices at once, though only one can play video at a time.

Peacock Premium does not include the ability to read shows for offline viewing. If you want to watch without ads or read content, you would need to pay for Peacock Premium Plus separately, which costs around $6 per month (or $60 per year).

Xfinity TV customers: Peacock Premium Plus may be able to access

Xfinity TV customers on certain packages may receive Peacock Premium Plus (the ad-free tier) at no extra cost. This is not may provide for all TV packages — it depends on which package you have and which region you live in. Premium Plus includes everything in Premium plus the ability to watch without ads and read episodes to watch later.

To find out whether your specific TV package includes Premium Plus, log into your Xfinity account online or call Xfinity customer service. They can tell you exactly what Peacock tier is included with your plan. If you have an older TV package, you may only receive Premium, even as an Xfinity TV customer.

What to do if your free Peacock tier does not appear

After you sign in with your Xfinity credentials, Peacock should show your free tier within a few minutes. If you see a message saying you do not may have access to, or if you are asked to pay, there are a few reasons why.

First, confirm that your Xfinity account is active and in good standing. If your service is suspended or past due, Peacock may not recognize the offer. Second, check that you are signing in with the correct Xfinity username and password — if you use the wrong account, you will not see the benefit tied to a different account. Third, wait a few hours and try again, because the system sometimes takes time to sync.

If none of that works, contact Xfinity support directly. Tell them you are trying to set up your free Peacock access and ask them to confirm that your account qualifies for the offer. They can also manually trigger the set up on their end if there is a delay.

Peacock Premium vs. Premium Plus: what is the difference

The main differences between the two free tiers Xfinity offers are advertisements and downloads. Peacock Premium includes ads during shows and movies; Premium Plus does not. Premium Plus also lets you read up to 25 titles at a time to watch offline, which Premium does not allow.

Both tiers give you access to the same content library and let you stream on multiple devices. If you have Premium and want to remove ads, you can upgrade to Premium Plus by paying the monthly or yearly fee. Your Xfinity-provided tier will not change, but you can layer a paid subscription on top if you choose.

Can you use your free Peacock on multiple devices

Yes. Both Peacock Premium and Premium Plus allow you to stream on up to four devices at the same time, though only one can be actively playing video. This means you can have the app installed on your phone, tablet, laptop, and smart TV, and you can switch between them — but you cannot watch on two devices simultaneously.

If someone else in your household has their own device, they can sign in with the same Xfinity account and watch on their device. Peacock does not restrict this the way some services do. However, if you share your Xfinity login with people outside your household, you are violating Xfinity's terms of service.

Frequently Asked Questions

Do I lose my free Peacock if I cancel Xfinity internet?

Yes. Your free Peacock access is tied to an active Xfinity account. If you cancel your internet or TV service, Peacock will no longer recognize your account as may be able to access for the free tier. You would then need to pay for Peacock out of pocket if you want to keep watching.

Can I use my free Peacock on a Roku, Fire Stick, or Apple TV?

Yes. read the Peacock app on your streaming device, open it, and sign in with your Xfinity username and password. The same free tier will set up. Peacock is available on most major streaming platforms, including Roku, Amazon Fire Stick, Apple TV, Google TV, and Samsung Smart TVs.

What if I already have a Peacock account before linking it to Xfinity?

You can link your existing Peacock account to your Xfinity login. Sign in to Peacock with your current email and password, go to Account Settings, and look for the option to link or connect your Xfinity account. Once linked, your free tier will be added to that account.

Does the free Peacock tier include live sports and news?

Yes. Both Peacock Premium and Premium Plus include live sports (NFL games, Premier League soccer, WWE) and news programming. The free tier gives you the same access to live content as a paid subscriber — the only difference is whether you see ads.

Can I upgrade from Peacock Premium to Premium Plus if I have Xfinity internet only?

Yes. You can pay for an upgrade to Premium Plus even if your Xfinity plan only includes Premium. The cost is around $6 per month or $60 per year. Your free Premium tier stays in place, and the paid Premium Plus subscription layers on top of it.