Xfinity includes Peacock, but the version depends on your service package

Xfinity customers get access to Peacock as part of certain internet and TV bundles, but not all Xfinity plans include it. If you have Xfinity internet alone, you do not automatically get Peacock. If you have Xfinity TV, you may get Peacock included, or you may need to pay extra. The tier of Peacock you receive—free ad-supported, premium with ads, or premium ad-free—depends on which Xfinity package you subscribe to.

Comcast, which owns both Xfinity and Peacock, has structured these bundles to vary by region and by the specific plan you choose. Your best way to know what you have is to log into your Xfinity account online or call Xfinity customer service at 1-800-934-6489 and ask directly whether Peacock is included in your current plan and which tier you receive.

Key Takeaways

  • Xfinity TV customers often receive Peacock included at no extra cost, but the specific tier (ad-supported or ad-free) varies by package.
  • Xfinity internet-only customers do not automatically get Peacock and must pay for a separate Peacock subscription if they want it.
  • You can check what Peacock access you have by logging into your Xfinity account online or calling 1-800-934-6489.
  • If your plan does not include Peacock, you can purchase a Peacock subscription directly from Peacock for a monthly fee.

Which Xfinity packages include Peacock

Xfinity TV bundles that include Peacock typically fall into mid-tier and higher packages. Xfinity when ready TV, Xfinity TV Select, and Xfinity TV Choice packages have historically included Peacock, though the exact terms change by region and by promotion. Some packages include the ad-supported version of Peacock, while others include Peacock Premium (which removes most ads).

The inclusion is not always permanent—Comcast periodically adjusts which packages come with Peacock and whether it is included at no cost or as part of a promotional offer. A package that includes Peacock today may not include it after a promotion ends or after you renew your contract. Check your Xfinity bill or account page to see what is currently active on your account.

How to find out what you have right now

The fastest way to confirm whether Peacock is included in your Xfinity plan is to visit xfinity.com, sign in with your account credentials, and look at your current services or package details. Your bill should also list any included streaming services. If Peacock appears on your bill with a $0 charge, it is included.

If you cannot find the information online, call Xfinity customer service at 1-800-934-6489. Have your account number ready. A representative can tell you whether Peacock is part of your plan, which tier you receive, and when the inclusion expires (if it is a promotional offer). This call usually takes fewer than five minutes.

Accessing Peacock if it is included in your plan

If Peacock is included with your Xfinity service, you can access it through the Xfinity Stream app on your TV, phone, or computer, or you can go directly to peacock.com and sign in. When you sign in to Peacock with your Xfinity credentials (the same username and password you use for xfinity.com), Peacock recognizes that you have access and unlocks the included tier automatically.

You do not need to enter a separate Peacock password or create a new account. Your Xfinity login is enough. If you have trouble signing in, restart the Xfinity Stream app or refresh peacock.com in your browser, then try again. If the problem persists, contact Xfinity support.

What to do if Peacock is not included in your plan

If your Xfinity package does not include Peacock, you have two options: upgrade your Xfinity TV package to one that does include it, or purchase a Peacock subscription directly. Upgrading your Xfinity package may change your monthly bill, so ask Xfinity for the cost difference before you commit.

Alternatively, you can subscribe to Peacock independently by visiting peacock.com and selecting a plan. Peacock offers a free ad-supported tier, a Premium tier with ads ($5.99 per month), and a Premium Plus tier without ads ($11.99 per month). These prices are current as of this writing but may change. You do not need an Xfinity account to use a standalone Peacock subscription.

Peacock access when your Xfinity promotion ends

Many Xfinity packages include Peacock as part of a limited-time promotion. When that promotion ends—usually after 12 months—Peacock may no longer be included, and you may see a charge appear on your bill. Xfinity typically sends a notice before this happens, but it is straightforward to miss.

If you want to keep Peacock after the promotion ends, you can either renew your Xfinity package (which may include a new promotional period), upgrade to a different package that includes Peacock, or pay for Peacock separately. Check your Xfinity account or call 1-800-934-6489 about a month before your promotion expires to understand your options and avoid surprise charges.

Frequently Asked Questions

Can I use my Xfinity login to watch Peacock on my phone?

Yes. read the Peacock app on your phone or tablet, tap "Sign In," and enter your Xfinity username and password. Peacock will recognize your Xfinity account and unlock the tier you have access to. You can then stream on your phone the same way you would on your TV.

What if I have Xfinity internet but no TV service?

Xfinity internet alone does not include Peacock. You would need to purchase a Peacock subscription directly, or add Xfinity TV to your account. Contact Xfinity to ask about bundling TV with your internet, which may cost less than paying for both separately.

Does Peacock included with Xfinity have ads?

It depends on your package. Some Xfinity TV packages include Peacock with ads, while others include Peacock Premium (mostly ad-free). Check your Xfinity account or call 1-800-934-6489 to find out which version is included in your plan.

Can I watch Peacock offline if it comes with my Xfinity plan?

Yes, if your Xfinity package includes Peacock Premium or Premium Plus. The free ad-supported tier does not allow downloads. Open the Peacock app, find the show or movie you want, and tap the read icon. You can then watch it without an internet connection.

What happens if I cancel my Xfinity service?

Your access to Peacock through Xfinity ends when your Xfinity service ends. If you want to keep watching Peacock, you can purchase a standalone Peacock subscription directly from Peacock at any time.