Cancel Peacock Through Your Account Settings

To cancel Peacock, log into your account on the Peacock website or app, go to your account settings, and select the option to manage your subscription. From there, you can choose to cancel when ready or at the end of your current billing cycle. The process takes about two minutes and requires no phone call or chat with customer service.

If you signed up directly through Peacock's website, your cancellation takes effect right away if you choose the when ready option. If you subscribed through a third-party platform like Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that platform instead—Peacock cannot process the cancellation for you.

Key Takeaways

  • Direct Peacock subscriptions are canceled through your account settings on the Peacock website or app, with no phone call required.
  • If you subscribed through Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that platform, not through Peacock.
  • You can cancel when ready and lose access right away, or cancel at the end of your current billing period to keep watching until then.
  • After cancellation, you can reactivate your account later without losing your saved shows, watchlist, or viewing history.

Cancel a Direct Peacock Subscription on the Website

Open a web browser and go to peacocktv.com. Sign in with your email and password. Click on your profile icon in the top right corner and select "Account" from the dropdown menu.

On the Account page, look for the section labeled "Subscription" or "Manage Subscription." Click on it to see your current plan and billing details. You will see a button that says "Cancel Subscription" or "Cancel Plan." Click that button, and Peacock will ask you to confirm your cancellation and may offer you a discount to stay. You can decline the offer and proceed with cancellation. Choose whether you want to cancel when ready or at the end of your current billing cycle, then confirm.

Cancel Through the Peacock Mobile App

Open the Peacock app on your phone or tablet and sign in if you are not already logged in. Tap the profile icon, usually located in the bottom right corner of the screen. Select "Account" or "Settings."

Scroll down to find "Subscription" or "Manage Subscription" and tap it. You will see your current plan and a "Cancel Subscription" button. Tap it, confirm your choice, and select your cancellation date. The steps are the same as on the website, and the cancellation will process when ready after you confirm.

Cancel a Subscription Through a Third-Party Platform

If you subscribed to Peacock through Apple, Google Play, Amazon Prime Video Channels, or Roku, you cannot cancel through Peacock itself. You must cancel through the platform where you signed up.

Apple (iPhone, iPad, or Mac): Open the Settings app, tap your name at the top, select "Subscriptions," find Peacock, and tap "Cancel Subscription." On a Mac, open System Settings, click your name, select "Subscriptions," find Peacock, and click "Edit" then "Cancel."

Google Play (Android): Open the Google Play Store app, tap your profile icon in the top right, select "Manage subscriptions," find Peacock, and tap "Cancel subscription."

Amazon Prime Video Channels: Go to amazon.com, sign in, go to "Your Account," select "Prime Video," click "Manage Prime Video Channels," find Peacock, and click "Cancel Channel."

Roku: On your Roku device, go to the Roku home screen, select "Subscriptions," find Peacock, and select "Cancel subscription."

What Happens After You Cancel

If you choose to cancel when ready, your access to Peacock stops right away. You will not be able to watch shows or movies, and you will not be charged again. If you choose to cancel at the end of your billing cycle, you can keep watching until that date arrives, and then your access ends automatically without another charge.

Your account information, watchlist, and viewing history remain saved for up to a year after cancellation. If you reactivate your subscription later, you will see the same shows you saved and can pick up where you left off. You do not lose anything by canceling.

Avoid Common Cancellation Mistakes

The most common mistake is trying to cancel through Peacock when you subscribed through a third-party platform. Peacock's customer service cannot cancel subscriptions that came through Apple, Google, Amazon, or Roku. You must go directly to that platform. If you cancel through Peacock but still see charges, check which platform you used to sign up and cancel there as well.

Another mistake is canceling when ready when you meant to cancel at the end of your billing cycle. Peacock will ask you to choose, so read the options carefully before you confirm. If you cancel by accident, you can reactivate your account within a few minutes by going back to your subscription settings and selecting a plan again.

Reactivate Your Peacock Account Later

If you cancel and later want to watch again, you can reactivate your account by signing back in and choosing a subscription plan. Your saved shows and watchlist will still be there. You will not need to create a new account or re-enter your payment information if you use the same email address.

Peacock offers a free tier with limited content, so you can also reactivate with the free plan if you do not want to pay. You can upgrade to a paid plan anytime by going to your account settings and selecting a new plan.

Frequently Asked Questions

Can I get a refund after I cancel?

Peacock does not issue refunds for the current billing period. If you cancel when ready, you lose access right away but are not charged again. If you cancel at the end of your billing cycle, you keep access until that date and are not charged after. Check your credit card statement to confirm the charge stopped.

Will I lose my saved shows and watchlist if I cancel?

No. Your watchlist, saved shows, and viewing history stay in your account for up to a year after cancellation. If you reactivate your subscription, everything will be there waiting for you.

What if I subscribed through a bundle or promotional offer?

If Peacock came as part of a bundle with Hulu or Disney+, or through a promotional offer, canceling Peacock does not cancel the other services. You can cancel just Peacock and keep the rest. Follow the same steps for your subscription type—direct or third-party platform.

How do I know if my cancellation went through?

After you confirm cancellation, Peacock will show a message saying your subscription has been canceled. Check your email for a confirmation message from Peacock. You can also log back into your account and check your subscription status to confirm it shows as canceled.

Can I cancel and reactivate the same day?

Yes. You can cancel your subscription and reactivate it within minutes if you change your mind. Your account information and watchlist will not be affected. Just sign back in and select a plan.