Cancel Peacock through your account settings

You can stop your Peacock subscription by logging into your account on Peacock.com, going to your Account settings, and selecting the option to cancel. The process takes about two minutes. You will see a confirmation screen asking why you are canceling — you can skip this or answer it, and either way the cancellation goes through.

After you confirm the cancellation, Peacock will show you the date your subscription ends. If you paid monthly, your access stops at the end of that billing cycle. If you paid for a year upfront, you keep access through the end of that year — Peacock does not refund the unused portion.

Check your email after canceling. Peacock sends a confirmation message to the address on your account. Keep this email as proof of the cancellation date in case you are charged again by mistake.

Key Takeaways

  • Log into Peacock.com, open Account settings, and select the cancel option to stop your subscription when ready.
  • Monthly subscriptions end at the end of your current billing cycle; yearly subscriptions continue through the end of the year you paid for.
  • If you subscribed through a third-party service like Apple, Google Play, or Amazon, you must cancel through that service instead of through Peacock directly.
  • Peacock sends a confirmation email when you cancel — save it as proof of the cancellation date.
  • If you are charged after canceling, contact Peacock support with your confirmation email and ask for a refund of the unwanted charge.

Cancel through Apple, Google Play, or Amazon

If you signed up for Peacock through Apple, Google Play, Amazon Prime Video, or another third-party platform, you cannot cancel through Peacock's website. You must cancel through the service you used to pay.

For Apple: Open Settings on your iPhone or iPad, tap your name at the top, select Subscriptions, find Peacock, and tap Cancel Subscription. On a Mac, open System Settings, click your name, select Subscriptions, find Peacock, and click Manage. For Google Play: Open the Google Play app on an Android phone, tap your profile icon, select Subscriptions, find Peacock, and tap Cancel Subscription. For Amazon Prime Video: Go to your Prime Video account, select Your Subscriptions, find Peacock, and click Cancel Subscription.

After you cancel through the third-party service, Peacock will lose access to your payment method. Your subscription will end on the date shown in that service's confirmation — usually the end of your current billing cycle.

What happens to your account after cancellation

Once your subscription ends, you lose access to Peacock's full library. You cannot watch movies, shows, or live sports. Your watchlist, saved preferences, and viewing history stay in your account if you ever want to resubscribe later, but you cannot access them while canceled.

Peacock offers a free tier with ads and a limited selection of content. After your paid subscription ends, you can still log in and watch the free content if you choose. Your account will automatically show you the free options available.

If you had any pending downloads on your phone or tablet, those will stop working once your subscription ends. Delete the Peacock app from your device if you do not plan to use the free tier.

Reactivate your subscription later

You can restart your Peacock subscription at any time by logging back into your account and selecting a plan. Peacock does not charge you anything to cancel and restart — you only pay when your new subscription begins.

When you resubscribe, your account information, watchlist, and viewing history return exactly as you left them. You do not lose anything by canceling and coming back later.

Troubleshoot if you cannot cancel

If the cancel button does not appear in your Account settings, your subscription may be through a third-party service that you forgot about. Check your email for Peacock receipts to see which service charged you. If the receipt says "Apple," "Google," "Amazon," or another company name instead of "Peacock," cancel through that service instead.

If you see the cancel option but it does not work, try logging out and logging back in. Clear your browser cache if you are using a computer. If the problem continues, contact Peacock support through the Help section of your account and describe what happens when you try to cancel.

If you were charged after canceling, gather your confirmation email from the cancellation and any receipts showing the unwanted charge. Contact Peacock support with both documents and ask for a refund. Most refund requests are processed within five to seven business days.

Frequently Asked Questions

Do I get a refund if I cancel in the middle of a billing cycle?

No. Peacock does not refund the unused portion of a monthly subscription. You keep access through the end of the month you paid for, then it stops. If you paid for a year upfront, you keep access through the end of that year with no refund.

Will Peacock charge me again after I cancel?

No, not if the cancellation went through. Peacock removes your payment method from the subscription when you cancel. If you are charged after canceling, it is a billing error. Contact Peacock support with your cancellation confirmation email and ask for a refund.

Can I pause my subscription instead of canceling?

Peacock does not offer a pause feature. Your only options are to keep paying or to cancel. If you want to stop paying temporarily, cancel now and resubscribe when you are ready to watch again.

What if I subscribed through my cable or phone provider?

If Peacock came bundled with your cable, internet, or phone plan, you cannot cancel Peacock separately through the Peacock website. Contact your provider's customer service and ask them to remove Peacock from your account. They will tell you whether removing it changes your bill.

How do I know if my cancellation worked?

Check your email for a cancellation confirmation from Peacock. Log back into your account and look at Account settings — it should show your subscription as canceled and display the end date. If you see "Active" or a renewal date, the cancellation did not go through and you should try again.