Cancel Peacock directly through your account settings

To cancel Peacock, log into your account on the Peacock website or app, go to your account settings, and select the option to manage your subscription. From there, you can choose to cancel when ready or at the end of your current billing cycle. Peacock will ask you to confirm the cancellation and may offer a discount to stay, but you can decline and proceed with canceling.

The exact steps depend on whether you signed up through Peacock's website, through a third-party service like Apple, Google Play, or Amazon Prime Video, or through a cable or streaming bundle. If you signed up directly with Peacock, the cancellation happens in your Peacock account. If you signed up through another platform, you must cancel through that platform instead — canceling in your Peacock account alone will not stop the charges.

After you cancel, you lose access to Peacock content when ready if you cancel right away, or at the end of your billing period if you choose to keep access until then. You will not receive a refund for the current billing cycle, but you will not be charged again after the cancellation takes effect.

Key Takeaways

  • If you signed up directly through Peacock's website, cancel in your account settings under subscription management.
  • If you signed up through Apple, Google Play, Amazon Prime Video, or another third-party platform, you must cancel through that platform, not through Peacock itself.
  • You can cancel when ready and lose access right away, or cancel at the end of your billing cycle and keep watching until then.
  • Peacock does not refund charges for the current billing period, but you will not be charged again once the cancellation takes effect.

Cancel if you signed up through Apple, Google Play, or Amazon

If you subscribed to Peacock through Apple (on iPhone, iPad, or Mac), open the App Store, tap your profile icon, select Subscriptions, find Peacock, and tap Manage Subscription. Then choose Cancel Subscription and confirm. The cancellation takes effect at the end of your current billing cycle.

For Google Play on Android, open the Google Play app, tap your profile icon, select Payments and Subscriptions, then Subscriptions. Find Peacock, tap it, and select Cancel Subscription. Confirm the cancellation.

For Amazon Prime Video, log into your Amazon account on a web browser, go to Your Account, select Memberships and Subscriptions, find Peacock, and click Cancel Channel. You can also cancel through the Prime Video app by going to Account, then Subscriptions, finding Peacock, and selecting Cancel.

Cancel if you signed up through a cable or streaming bundle

If Peacock came bundled with your cable package, internet service, or another streaming service like Spotify Premium or T-Mobile, you must contact that provider to remove Peacock from your account. Canceling in your Peacock account settings will not stop the charges because the provider is billing you, not Peacock directly.

Call your cable company, internet provider, or the bundled service's customer support line and tell them you want to remove Peacock from your account. They will process the removal and confirm when it takes effect. Ask whether removing Peacock will change your bill or affect any discounts you receive on the bundle.

What happens after you cancel

Once your cancellation takes effect, you lose access to all Peacock content. You cannot watch shows, movies, or live sports, and you cannot resume watching where you left off. Your watchlist and saved preferences are deleted.

If you cancel at the end of your billing cycle rather than when ready, you can continue watching until that date arrives. After that date passes, your access ends and you are not charged again. If you want to resubscribe later, you can sign back up through the same method you used originally, and Peacock will treat it as a new account.

Pause your subscription instead of canceling

Peacock offers the option to pause your subscription for up to three months instead of canceling completely. When you pause, you are not charged, but your account and watchlist remain saved. After the pause period ends, your subscription resumes automatically and you are charged again unless you cancel before that date.

To pause, go to your account settings, select Manage Subscription, and choose Pause Subscription if that option appears. Not all account types or subscription methods support pausing, so if you do not see the option, cancellation is your only choice.

Confirm the cancellation worked

After you cancel, check your account settings to confirm the cancellation went through. Log back in and look at your subscription status — it should show that your subscription is canceled or that access ends on a specific date. If it still shows an active subscription, the cancellation did not process and you should try again.

If you signed up through a third-party platform, check that platform's subscription list as well to make sure Peacock no longer appears there. For example, if you used Apple, open the App Store and verify that Peacock is no longer in your active subscriptions.

Keep an eye on your credit card or payment method for the next billing cycle to make sure you are not charged again. If you are charged after canceling, contact Peacock support or the platform you used to sign up and request a refund.

Frequently Asked Questions

Can I get a refund if I cancel in the middle of my billing cycle?

No. Peacock does not refund charges for the current billing period, even if you cancel when ready after signing up. You can only cancel at the end of your cycle to avoid being charged again. Some third-party platforms like Apple or Google Play have their own refund policies that may allow refunds within a short window of purchase, so check with them if you signed up recently.

What if I signed up through a free trial and want to cancel before it ends?

Cancel through the same method you used to sign up — either Peacock's website, or the third-party platform. Canceling during the free trial stops you from being charged when the trial ends. Make sure you cancel before the trial period expires, or you will be charged for the first month.

Will I lose my watchlist and saved shows if I cancel?

Yes. When your subscription ends, your watchlist, saved preferences, and viewing history are deleted. If you resubscribe later, you start with a blank account. If you want to remember what you were watching, take a screenshot or write down the titles before you cancel.

Can I cancel Peacock if I signed up through my cable company?

Yes, but you must contact your cable company to remove it, not Peacock. Call your provider's customer service line and ask them to remove Peacock from your account. They will process the removal and tell you when it takes effect.

What if I cannot find the cancel option in my account?

If you cannot locate the cancellation option, you likely signed up through a third-party platform. Check whether you subscribed through Apple, Google Play, Amazon Prime Video, your cable company, or another service. Cancel through that platform instead. If you are still stuck, contact Peacock support through their website and provide details about how you signed up.