How to Cancel Peacock on the Web or Mobile App

You can cancel Peacock directly through your account settings on any device. The process takes about two minutes and stops your subscription when ready — you will lose access to paid content right away, though any remaining time in your current billing cycle is not refunded.

On a web browser, sign into your Peacock account, go to your profile menu (top right corner), select Account Settings, then choose Subscription. Look for the option to manage or cancel your subscription and follow the prompts to confirm. On the Peacock mobile app, the path is the same: profile menu, Account Settings, Subscription, then cancel.

After you confirm cancellation, Peacock sends a confirmation email to the address on your account. Keep that email as proof in case you are charged again by mistake. If you signed up through a third-party service like Apple, Google Play, or Amazon Prime Video, you may need to cancel through that service instead — Peacock's system will tell you which one handles your subscription.

Key Takeaways

  • Cancellation through Peacock's website or app takes effect when ready and removes your access to paid content the same day.
  • If you subscribed through Apple, Google Play, Amazon Prime Video, or another third-party service, you must cancel through that service, not through Peacock itself.
  • Peacock does not refund the remainder of your current billing cycle when you cancel, even if you stop watching right away.
  • A confirmation email arrives after you cancel — save it as proof in case you are charged again.

Canceling a Subscription You Bought Through a Third-Party Service

If you signed up for Peacock through Apple, Google Play, Amazon Prime Video, Roku, or another platform, you cannot cancel through Peacock itself. You must go back to the service where you made the purchase.

For Apple devices, open Settings, tap your name, select Subscriptions, find Peacock, and tap Cancel Subscription. For Google Play, open the Play Store app, go to your profile icon, select Payments and Subscriptions, then Subscriptions, find Peacock, and tap Cancel Subscription. For Amazon Prime Video, sign into your Amazon account on a web browser, go to Your Account, select Memberships and Subscriptions, find Peacock, and click Cancel Membership. For Roku, go to your Roku account settings on the Roku website, select Subscriptions, find Peacock, and click Cancel.

Each service processes cancellations at different speeds. Apple and Google Play usually stop charging within one or two billing cycles. Amazon can take up to one full billing period to process the cancellation. If you are charged after canceling, contact the third-party service's customer support — they handle refunds, not Peacock.

What Happens to Your Account After You Cancel

Once you cancel, your access to Peacock's paid content stops when ready. You lose the ability to watch movies, shows, and sports that require a subscription. If you had a free tier account before upgrading to paid, you can still log in and watch free content, but all paid features are gone.

Peacock keeps your account and viewing history on file for 12 months. If you resubscribe within that time, your watchlist and saved shows are still there. After 12 months of inactivity, Peacock may delete your account, though you can always create a new one.

If You Are Charged After Canceling

Cancellation should stop future charges, but billing errors happen. If you see a charge after you canceled, the most common cause is that the cancellation did not go through — check your account settings to confirm it shows as canceled. If it does show as canceled but you were still charged, contact Peacock support through the app or website within 30 days of the charge.

If you subscribed through a third-party service, contact that service's support team instead. Apple, Google Play, and Amazon all have dispute processes for unwanted charges, and they can issue refunds directly to your payment method. Keep your cancellation confirmation email and any billing statements as proof.

Pausing Your Subscription Instead of Canceling

Peacock does not offer a pause or suspend option the way some streaming services do. Your only choices are to stay subscribed or cancel completely. If you want to stop paying but think you might return later, canceling and resubscribing is the only way — your account information stays saved for 12 months, so you can pick up where you left off.

Some third-party services like Apple and Google Play do offer the option to pause a subscription for a set period before it resumes charging. If you subscribed through one of those platforms, you could pause there instead of canceling entirely, though Peacock itself does not manage that feature.

Resubscribing to Peacock After You Cancel

You can resubscribe to Peacock at any time by signing back into your account or creating a new one. If you resubscribe within 12 months of canceling, your old account with your watchlist and viewing history is restored. If more than 12 months have passed, Peacock treats you as a new subscriber and you start with a blank account.

Peacock sometimes offers discounts to returning subscribers, though these are not may provide. Check the Peacock website or app when you sign back in to see if any promotional rates are available. If you subscribed through a third-party service before, you will need to resubscribe through that same service to use the same payment method.

Frequently Asked Questions

Do I get a refund when I cancel Peacock?

No. Peacock does not refund any portion of your current billing cycle, even if you cancel on the first day of the month. You lose access to paid content when ready, but you are not charged again after cancellation.

Can I cancel Peacock if I signed up through my cable or phone provider?

If Peacock came bundled with your cable, phone, or internet plan, you cannot cancel it through Peacock itself. Contact your provider's customer service to remove Peacock from your account. They will tell you whether you lose access when ready or at the end of your current billing cycle.

What if I forgot my Peacock password and can't log in to cancel?

Use the "Forgot Password" link on the Peacock login page to reset it. You will receive an email with a reset link. Once you log back in, follow the cancellation steps in your Account Settings. If you do not have access to the email address on your account, contact Peacock support through the app or website.

Will Peacock delete my account if I cancel?

No. Peacock keeps your account active for 12 months after you cancel. Your watchlist, viewing history, and profile information stay saved. If you resubscribe within that time, everything is restored. After 12 months of no activity, Peacock may delete the account, but you can always create a new one.

How do I know if my cancellation went through?

Check your email for a cancellation confirmation from Peacock. You can also log into your account and go to Account Settings > Subscription — it should say "Canceled" or show no active subscription. If you see an active subscription listed, the cancellation did not go through and you should try again.