Cancel Peacock through your account settings

To cancel Peacock, log into your account on the Peacock website or app, go to your account settings, and select the option to manage your subscription. From there, you can choose to cancel when ready or at the end of your current billing cycle. Peacock will ask you to confirm the cancellation and may offer you a discount to stay — you can decline and proceed with canceling.

The exact steps depend on whether you signed up directly with Peacock or through another service. If you created your account at peacock.com or through the Peacock app, you cancel through Peacock's own system. If you subscribed through a third-party platform like Apple, Google Play, Amazon Prime Video Channels, or Roku, you must cancel through that platform instead — Peacock cannot process the cancellation for you.

Key Takeaways

  • Direct Peacock subscriptions are canceled in your account settings under the subscription management section.
  • Subscriptions purchased through Apple, Google Play, Amazon Prime Video Channels, or Roku must be canceled through those platforms, not through Peacock.
  • You can cancel when ready and lose access right away, or cancel at the end of your billing cycle and keep access until then.
  • Peacock may offer a discount code to keep you subscribed — you can ignore it and complete the cancellation.

Cancel a subscription you bought directly from Peacock

If you signed up at peacock.com or through the Peacock app with your email and payment method, follow these steps. On a web browser, go to peacock.com, click your profile icon in the top right corner, and select "Account." Look for "Subscription" or "Manage Subscription" and click it. You will see your current plan and a button or link to cancel — click it and confirm your choice.

On the Peacock app for phone or tablet, tap the profile icon at the bottom right, select "Account," then "Subscription," and choose the cancel option. After you confirm, Peacock will send you a confirmation email. If you chose to cancel at the end of your billing cycle, your access continues until that date. If you chose to cancel when ready, your access stops right away.

Cancel a subscription through a third-party platform

If you subscribed to Peacock through Apple (iPhone, iPad, or Mac), Google Play (Android), Amazon Prime Video Channels, or Roku, you must cancel through that platform — Peacock cannot do it for you. Each platform has its own subscription management system, and Peacock does not have access to those accounts.

Apple: On your iPhone, iPad, or Mac, open Settings, tap your name, select "Subscriptions," find Peacock, and tap "Cancel Subscription." On a Mac, go to System Settings > [Your Name] > Media & Purchases > Subscriptions.

Google Play: On an Android phone or tablet, open Google Play, tap your profile icon, select "Payments and subscriptions," then "Subscriptions," find Peacock, and tap "Cancel subscription."

Amazon Prime Video Channels: Go to amazon.com, sign in, go to "Your Account," select "Prime Video," then "Manage Your Prime Video," find Peacock under "Channels," and click "Cancel Channel."

Roku: On your Roku device, go to Home, select "Manage subscriptions," find Peacock, and choose "Cancel subscription."

What happens after you cancel

Once you cancel, Peacock will confirm the cancellation by email. If you canceled when ready, your access to Peacock stops right away and you cannot watch anything. If you canceled at the end of your billing cycle, you keep full access until that date arrives, then your account is deactivated.

You can reactivate your account later by signing back in and purchasing a new subscription. Peacock does not delete your account or watch history when you cancel — if you return, your saved shows and viewing history remain. You will not receive a refund for the current billing period, even if you cancel partway through the month.

If Peacock offers you a discount to stay

When you click cancel, Peacock often shows a discount code or a lower price for the next month or year. You do not have to accept it. If you want to cancel, you can ignore the offer and click the button to complete the cancellation. The discount is optional, and declining it does not affect your cancellation.

If you change your mind after seeing the discount and want to keep your subscription, you can click to accept the offer instead of confirming the cancellation. Either way, the choice is yours.

Troubleshooting if you cannot find the cancel button

If you are logged into Peacock but cannot find the subscription management section, try these steps. On the website, make sure you are on peacock.com and not a third-party site. Click your profile icon in the top right — if you do not see one, you may not be logged in. Log out and log back in, then try again.

On the app, make sure you have the official Peacock app from Apple's App Store or Google Play, not a third-party app. Update the app to the latest version if an update is available. If you still cannot find the cancel option, contact Peacock support through the app or website — they can walk you through the process or cancel on your behalf.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of my billing cycle?

No. Peacock does not refund unused portions of your subscription. If you cancel on the 15th of a 30-day billing cycle, you lose access to the remaining 15 days with no refund. You can choose to cancel at the end of your cycle instead to avoid losing paid time.

Can I pause my subscription instead of canceling?

Peacock does not offer a pause feature. You can only cancel or keep your subscription active. If you want to stop paying temporarily, you must cancel and resubscribe later when you are ready to return.

What if I subscribed through my cable or internet provider?

Some cable and internet providers bundle Peacock with their service. If Peacock came with your provider package, you cannot cancel it separately — it is part of your plan. Contact your provider to remove Peacock from your account or to change your plan.

Do I lose my watch history and saved shows when I cancel?

No. Peacock keeps your account, watch history, and saved shows even after you cancel. If you resubscribe later, everything will be there. Your account is not deleted unless you request it.

How long does it take for the cancellation to go through?

Cancellation is when ready once you confirm it. If you chose to cancel at the end of your billing cycle, your access continues until that date. If you chose to cancel right away, you lose access within minutes.