Change your Peacock plan directly in the app or on the website

You can switch between Peacock's free tier, Premium, and Premium Plus plans at any time through your account settings. The change takes effect when ready, and you won't be charged twice in the same billing cycle. If you're downgrading, you'll keep your current plan through the end of your billing period, then move to the new plan on your next renewal date.

The process takes about two minutes and requires you to be logged into your account. You don't need to contact Peacock support unless something goes wrong during the change—the system handles everything automatically.

Key Takeaways

  • Log into your Peacock account on the website or app and go to Account Settings to find your plan options.
  • Upgrades take effect when ready, while downgrades wait until your next billing date so you don't lose paid time.
  • Premium costs around $6 per month with ads, and Premium Plus costs around $12 per month without ads (prices vary by region and promotional offers).
  • If you pause your subscription instead of canceling, you can restart it later without losing your watchlist or saved preferences.
  • Changing plans does not affect your saved shows, watchlist, or viewing history.

Steps to change your plan on the Peacock website

Go to peacocktv.com and sign in with your email and password. Click your profile icon in the top right corner, then select "Account" from the dropdown menu. You'll see a section labeled "Subscription" or "Plan" that shows your current plan and its renewal date.

Click the button that says "Change Plan" or "Manage Plan." Peacock will show you all available options: the free tier (if you're currently paid), Premium with ads, and Premium Plus without ads. Select the plan you want, review the price and billing date, then click "Confirm" or "Update Plan." You'll see a confirmation message, and the change is complete.

Steps to change your plan in the Peacock app

Open the Peacock app on your phone, tablet, or streaming device and tap your profile icon (usually in the top left or bottom right, depending on your device). Select "Account Settings" or "Settings," then look for "Subscription" or "Manage Plan."

Tap "Change Plan" and select your new plan from the options shown. Review the price and confirm the change. On some devices like Roku or Apple TV, you may be directed to your device's app store to complete the change instead of handling it within Peacock itself—follow the prompts that appear.

What happens when you upgrade versus downgrade

If you upgrade from free to Premium or from Premium to Premium Plus, the new plan starts right away. You'll be charged the prorated difference if you're upgrading mid-cycle—meaning you'll pay only for the days remaining in your current billing period at the new plan's rate. Your next full charge will be at the regular price on your renewal date.

If you downgrade, Peacock keeps you on your current plan through the end of your billing cycle. On your next renewal date, you'll be charged the lower price and moved to the new plan. This means you won't lose any paid time by downgrading.

Understanding the three Peacock plan tiers

The free plan gives you access to a limited library of shows and movies with ads. You can watch on one screen at a time. This plan never expires, and you can upgrade whenever you want.

The Premium plan includes the full Peacock library with ads, the ability to watch on two screens at the same time, and early access to some NBC shows. Most current shows and movies are available on this tier.

The Premium Plus plan is the same as Premium but without ads, and you can watch on four screens at once. This is the highest tier Peacock offers. Prices for both paid plans vary depending on whether you pay monthly or annually, and Peacock frequently runs promotional offers that reduce the first month's cost.

Pausing your subscription instead of changing plans

If you're not sure whether you want to cancel or just take a break, Peacock lets you pause your subscription for up to three months. During a pause, you won't be charged, but your account stays active and your watchlist and preferences are saved.

To pause, go to Account Settings and look for "Pause Subscription" or "Manage Plan." Select how long you want to pause (usually 1, 2, or 3 months), and Peacock will resume your plan automatically when the pause ends. You can also manually restart your subscription before the pause period is over if you change your mind.

Troubleshooting plan changes that don't go through

If you see an error message when trying to change your plan, first check that your payment method is current and has available funds or credit. If you're using a debit card, make sure it hasn't expired. Clear your browser cache and cookies, then try again—sometimes old data in your browser prevents the change from processing.

If the problem persists, try changing your plan on a different device or browser. If you're changing through an app on a phone or streaming device, try the website instead. Contact Peacock support through the Help section in your account if the issue continues after trying these steps.

Frequently Asked Questions

Will I lose my watchlist and saved shows if I change plans?

No. Your watchlist, viewing history, and all saved preferences stay with your account no matter which plan you choose. Changing plans does not affect any of your account data.

Can I change my plan more than once a month?

Yes, you can change your plan as often as you want. However, if you upgrade and then downgrade within the same billing cycle, you'll still be charged for the upgrade until your next renewal date.

What happens to my billing date when I upgrade?

Your billing date stays the same. If you upgrade mid-cycle, you'll be charged a prorated amount for the remaining days at the new plan's rate, then your regular renewal charge will happen on your original billing date.

Can I get a refund if I change to a lower plan?

Peacock does not issue refunds for plan changes. When you downgrade, the new lower price takes effect on your next renewal date. You keep your current plan through the end of your paid period.

Do I need a credit card to change plans?

You need a valid payment method on file to upgrade to a paid plan. If you're downgrading to free, you don't need to update any payment information—your account will straightforward stop charging after your current period ends.